Reviewed by: Jeannette and Tony
Overall tour was excellent. Long drive, but that was to be expected. Nori was friendly and informative.
Climate control in van needed to be more efficient.
Lunch stop location was excellent. Participants pay for own lunch, not included with tour price.
Tour stops were not the typical tourist stops, but more local attractions which were wonderful and not at all crowded.
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Packages: | Mt.Fuji 5th Station and Lake Kawaguchi Tour < 10-Hour > |
Attended as: | Friends |
Posted on: | 2018/10/02 |
Activity Date: | 2018/09/27 |
Reviewed by: Sian
This tour was really great!!! It's with the company Gray Line Tours and they take you to Fuji, Hakone sky gondola, Owakudani valley, and a cruise on lake Ashi. Our guide "Yoshi" was really funny, interesting, and informative. He told us just the perfect amount of information and made it memorable. He took care of us well on the bullet train too. There was enough time at all the destinations to enjoy. I recommend this trip to Mt Fuji and the surrounding area!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Families |
Posted on: | 2018/09/27 |
Activity Date: | 2018/09/24 |
Reviewed by: Solo Traveler
I felt a bit cheesy having to book a tour to see places on Tokyo that you could just take the train to go see, but it was worth it. Our tour guide was down to earth and knowledable. Learned a lot about Japan while on the tour, as well as enjoyed being stress free with being on a bus rather than navigate the city myself. No one batted an eye when I ordered wine with my lunch, and others even joined. Would recommend. Get the skytree tower included, as it was amazing to see once up there.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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Packages: | Tour with Lunch and SKYTREE Ticket (Until Dec 31, 2018) |
Attended as: | Solo Travelers |
Posted on: | 2018/09/25 |
Activity Date: | 2018/09/19 |
Reviewed by: Solo Traveler
I booked this trip about two weeks in advance thinking all would go well, but it rained the entire time. It’s not the tour guides fault, but was a bit disappointed we didn’t get to see Mt Fuji not get to take the sky ride. The tour guide and layout, however, were excellent! The tour guide was quite humorous and was able to take light off of the fact that we had bad weather. Was still worth the money.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2018/09/25 |
Activity Date: | 2018/09/20 |
Reviewed by: Iain
The tour was well organised, the tour guide was the best we had all week, Yoshi was helpful and informative. The weather was not the best but we still had an amazing time. 5th Station was very misty, the shrine there was worth a look. Cable car up to Volcano crater was good, black eggs and a spot of shopping. The boat trip was good, we managed to see Mount Fuji for about 30 seconds and got a picture too.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/09/16 |
Activity Date: | 2018/09/14 |
Reviewed by: Aussie Brian
Well presented, staff knowledge provided most helpful response to queries and made the day a great success
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/09/13 |
Activity Date: | 2018/08/26 |
Reviewed by: Vaidyanathan
The staff and Bus are good.The Bus is ok and sitting only on top floor and due to Sun Shine very inconvenient and very hot.
Need to take care of this.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/08/31 |
Activity Date: | 2018/08/28 |
Reviewed by: Firdaus Samsuri
Overall the tour was a great experience for me and my family.
Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.
We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2018/08/29 |
Activity Date: | 2018/08/20 |
Reviewed by: Barry Kingsland
Mother Nature defeated all attempts by the enthusiastic travel team to make it a great day. Unfortunately we caught the tails winds and rain from a typhoon that went through and there is no cancellation, just changes to routing schedule, they do warn you of this possibility. Every change of plan was thrawted with more wind and rain. Tour guide tried her hardest to make a go of it and was very knowledgeable and forthcoming with interesting information and felt a tad sorry for her and the driving team who were also very pleasant. Mother Nature won out on this one, just a shame there isn’t the ability to take a rain check as our US cousins would say, the weather ended up so bad it was hard to stand up and MT Fuji itself was closed. I imagine it is a great tour in any other circumstances.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Couples |
Posted on: | 2018/08/26 |
Activity Date: | 2018/08/24 |
Reviewed by: Monty
Very good tour, complete value for money. Guides are very pleasent and helpful
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Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Friends |
Posted on: | 2018/08/25 |
Activity Date: | 2018/08/23 |
Reviewed by: Ming
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.
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Packages: | Plan B: Suntory's Hakushu Whisky Distillery & Lake Kawaguchi Course |
Attended as: | Families |
Posted on: | 2018/08/21 |
Activity Date: | 2018/08/20 |
Reviewed by: Daniel Tan
We were very fortunate that the summer weather was very good; skied were clear. From afar on the coach, we were able to see Mount Fuji in its elegance. A great guide (Joji) was passionate about the mountain, sharing her own experience when she did the ascent to the crater top. That made the emotional connection. The cable car ride was beautiful; it brought us to the sulphur “mine” that added to the volcanic heritage of Mount Fuji. The ride on the pirate ship in the lake was nice as a good conclusion to the excursion.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/08/21 |
Activity Date: | 2018/08/19 |
Reviewed by: Travel with elderly
Hop on/off bus offer convenient way for quick sightseeing. Bus schedule is on time. Be aware there is no lower deck seating. Passenger need to be able to ascend steep steps to upper deck.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/08/19 |
Activity Date: | 2018/07/26 |
Reviewed by: Travel with elderly
Perfect quick tour if looking for brief sight-seeing on time constrain. Also suitable for elderly with limited mobility as walking is minimal (location sight-seeing is self-paced). 2 drivers provided for safe-driving for comfortable long distance coach/bus trip. Tour guide, Michika was informative, engaging and clear with instructions.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2018/08/19 |
Activity Date: | 2018/07/27 |
Reviewed by: Pang
they would not allow you to sit on the bottom level although it was extremely hot and started to sprinkle. Bring an umbrella for shade and rain.
The bus never came during the allotted time.
The bus did not make a stop like it was supposed to. The lady would not allow us to get off when there is clearly a stop on the map they give.
I spent a lot of $ on cab rides because they never came by the stop. We were 20+ minutes early.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2018/08/15 |
Activity Date: | 2018/08/13 |
Reviewed by: Amorado family
Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking
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Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Families |
Posted on: | 2018/08/01 |
Activity Date: | 2018/07/30 |
Reviewed by: Travelers
The day was hot as hades. There is no cover, we were told not to go downstairs and we were also told not to use umbrellas to help with the sun. It would be nice to add 2 more busses on the Roppongi loop, there is way too much time between busses.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/07/25 |
Activity Date: | 2018/07/23 |
Reviewed by: Chel-C
The bus tour allowed us to sit back, relax and take in the scenery. Our tour guide was very friendly and knowledgeable about the areas we visited and kept us on schedule. Ample time was given to peruse and shop at the different stops. Lunch was very yummy!
We are very happy we decided to take this tour.
A word of advice - if you are prone to motion sickness, please take precautions to minimize it or consider a different tour. The road up to and down Mt. Fuji has many switchbacks. Also, if you have trouble breathing take into consideration the thinner air due to the higher altitude while walking around at the Mt. Fuji stop.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2018/07/19 |
Activity Date: | 2018/06/30 |
Reviewed by: Priyanka B.
Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/07/15 |
Activity Date: | 2018/07/13 |
Reviewed by: Tokyo Time
This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/06/28 |
Activity Date: | 2018/06/26 |
Reviewed by: Varzavand Debara
It's a good service if you are short on time but want to experience Tokyo.
The staff was helpful and the service started promptly.
The issue I faced was, the audio commentary and the location I was viewing was different.
If this could be coordinated, it would be worth it.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/20 |
Reviewed by: Selva
We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/20 |
Reviewed by: Toby
Overall experience is great. Tour guide - Ms Kanako was patient and really trying her best to finish completing the venues on time. The time spent on Mount Fuji was really too short. My wife and I do not have enough time patronising all the shops and the photos were taken in a rush (at least 45to60min instead of just 25min). Should have taken out the ropeway since the cable cars are not so impressive. The pirate ships were nicely decorated and the views were amazing. Advice to future participants would be to take the bullet train back to your hotels. My wife and I got back to Tokyo in a breeze around 40min. Those opting to take bus back will need at least 2.5to3hrs since it’s the peak hours. The food at Mount Fuji restaurant was good as well. Do opt for the meals included.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Couples |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/19 |
Reviewed by: Thomas
see most of the city, with excellent commentary and history. Helpfull staff.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/06/17 |
Activity Date: | 2018/06/15 |
Reviewed by: Prigag
Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.
Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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Packages: | Tour with Lunch and SKYTREE Ticket (Until Dec 31, 2018) |
Attended as: | Couples |
Posted on: | 2018/06/16 |
Activity Date: | 2018/06/16 |
Reviewed by: j.tsjelach@gmail.com
Goed excursion, fantastic organized!
Guide Icko was super!!!!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/06/16 |
Activity Date: | 2018/06/14 |
Reviewed by: Michael
Overall the trip was really nice. We had a very good view of Mount Fuji and the lady that guided us was very professional and very well prepared, maintaining a pleasant atmosphere all the time. Unfortunately we've done this trip at the beginning of raining season (beginning of June) so Hakone area and Lake Ashi was immersed in a very thick fog (luckily the weather around Mount Fuji was very good and we had a clear view of the mountain). But again check very carefully the weather before booking the trip! The success of this trip will be defined by the weather conditions! The lunch wasn't very rich but overall OK (hot pot with rice). You can pack some sweets to have it with you.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/06/11 |
Activity Date: | 2018/06/08 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Packages: | 4 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/05/27 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Packages: | 6 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/05/31 |
Reviewed by: Murari
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
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Packages: | 10 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/06/01 |
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Thank you for your warm words! Very happy to hear from you... It was a pleasure for us as well to spend with you all!!! Cloud sea was so beautiful, wasn't it? So sorry for the climate control in van and thank you for letting us know... Please say hi to everyone and thank you very much again!!! Noriko