Reviewed by: Heather
While the trip was good, everything went smoothly and the tour guide was very informative and helpful, it was disappointing to learn we have very little time at each stop. We felt very rushed, including for lunch. I suggest the tour return later, or you are upfront with customers that in order to fit in all of the activities the actual time at each stop is very limited.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/17 |
Reviewed by: RBA
Very nice and very fascinating tour. Will definitely do it again. Also no problem recommending to friends
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/16 |
Reviewed by: William
Dislike the multi dips , guide changing in mid day, and bus changing to max out the margins for the agency, sacrificing the comfort level and experience of the users. Morning guide was really poor as she waited for the return passengers from the shrine at the bus parking area instead of providing some sort of assistance in between the shrine and the bus lot
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/05/19 |
Activity Date: | 2019/05/17 |
Reviewed by: Thomas.
French language
The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.
Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.
Please take care of non English languages guys!
Rating: | |
---|---|
Packages: | Same day Ticke |
Attended as: | Couples |
Posted on: | 2019/05/13 |
Activity Date: | 2019/05/11 |
Reviewed by: Melinda
Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Garry
Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Helle
We had a great day on this sightseeing tour. Both our guides were knowledgeable about Tokyo and gave good extra information about daily life etc. Good choiches of landmarks, well organized lunch with fine presentation of Japanese food. Bus was very clean and comfortable.
We can highly recommend this full day sightseeing in Tokyo.
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/09 |
Reviewed by: JohnG
We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/07 |
Activity Date: | 2019/04/20 |
Reviewed by: Judy
The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/05 |
Activity Date: | 2019/04/18 |
Reviewed by: CathyDi
We had a free day in Tokyo so decided to book this tour on line before we arrived as was highly recommended by a friend! We weren’t disappointed! Didn’t do a pickup from the hotel we were staying at so we had to jump on the subway to get to the pickup, was easy! Then we were transported to yet another hotel by taxi! Our tour guide Yoshi was brilliant! He covered so much in the full day tour, loved every minute of it! We booked the tour which included the Japanese lunch which was a delicious! Saw all the highlights of Tokyo, even included a boat ride down the river! At the end of the tour the bus dropped us off at the subway as we decided to go to Shibuya before returning to our hotel! Don’t miss this tour!
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/28 |
Activity Date: | 2019/04/20 |
Reviewed by: Fred and family
The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/04/27 |
Activity Date: | 2019/04/11 |
Reviewed by: Renee
We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/04/26 |
Activity Date: | 2019/04/24 |
Reviewed by: Max
Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/25 |
Activity Date: | 2019/04/23 |
Reviewed by: Dan
Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/23 |
Activity Date: | 2019/04/09 |
Reviewed by: Wendy
The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.
Rating: | |
---|---|
Packages: | Same day Ticke |
Attended as: | Friends |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/15 |
Reviewed by: Praneeta
The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Elena
Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Lee
Excellent guide. Very informative and helpful throughout the whole trip.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/18 |
Activity Date: | 2019/04/16 |
Reviewed by: Julie W
Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.
Rating: | |
---|---|
Packages: | Same day Ticke |
Attended as: | Solo Travelers |
Posted on: | 2019/04/17 |
Activity Date: | 2019/04/15 |
Reviewed by: Derek E
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Rating: | |
---|---|
Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/16 |
Activity Date: | 2019/04/14 |
Reviewed by: Ray
The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.
I should opt to visit the places myself instead of following this tour. Disappointed.
Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.
Rating: | |
---|---|
Packages: | おすすめプラン |
Attended as: | Couples |
Posted on: | 2019/04/15 |
Activity Date: | 2019/04/13 |
Reviewed by: Dario
I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/11 |
Reviewed by: Jeremy
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
Rating: | |
---|---|
Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/10 |
Reviewed by: Marit
Difficult to hear what the guides were saying.
Very busy between the different sights. When we finally found cherry blossoms there was no time to take photos.
Not too interesting to see the gardens and the shrine that was under reconstruction.
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/11 |
Activity Date: | 2019/04/09 |
Reviewed by: Sam&Cisco
We were picked up from a nearby hotel to our own hotel. we were picked up with a bus which goes to our actual transport bus. There were around 3 or four busses which were to same direction to mount FUJI all together 100 people only from the same company which is GRAY LINE.
First stop was mount Fuji 4th station. (We were told that 5th station was closed due to weather conditions, which is OK) however the problem was to enter 4th station it took 40 minutes, as I believe there were many other tours.
Super crowded, people were on top of each other to take pictures of Fuji view. The queue in front of the toilet was long impossible to use.
Indeed we were only given 20 minutes in the area.
By the time you get off and on the bus is already a lot of time passed.
After that next station was lunch break, it was given only 30 minutes, which I am glad we requested no lunch as well.
When we goy on the boat on lake Ashi, there was no place to sit down, boat was overcrowded obviously we stood indoors.
Overall I wanted to see mount FUJI close by which was done.
But it was rushed and very crowded. Tour guide was robotic overall no enthusiasm.
If you are OK with such tight schedule and dont mind being rushed everywhere it is alright.
I believe these kind of tours have a limited quota and not oversold just for money.
End of the day it was over 100 dollars per person still with no lunch.
You might better do the tour by yourself or pay more and find a private kinda tour.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/04/06 |
Activity Date: | 2019/04/03 |
Reviewed by: LKL
Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!
东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年,所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹,他完美得随我们的步伐导游,恰到好处。他更帮我们照顾周到, 餐饮和购物都随我们一起走,帮我们翻译,难能可贵的一个导游。大家请指定他为你的导游!
Rating: | |
---|---|
Packages: | Mt.Fuji Viewing and Five Lakes Tour < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/04 |
Activity Date: | 2019/04/04 |
Reviewed by: Dawn
This tour was wonderful! I think the only downfall was because the weather was overcast so didn't get to see really good majestic pictures of Mt. Fuji but no fault of anyone but nature. LOL. The tour guide was very well versed in knowing all there was about cities, history, and spoke pretty good English. Everything went very smoothly and the traditional Japanese style lunch they planned was also right on point. I ate my very first and famously known black hard boiled egg straight from the site itself. Looking forward to the next trip and more planning through Veltra. Use Veltra as well as they seem to have more variety when all the other sites were all sold out, instant confirmations on most and a bit cheaper too. All bonuses!!
Thank you again, team, Veltra
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/04 |
Activity Date: | 2019/03/29 |
Reviewed by: Ken M
Very encompassing tour of Tokyo. You see a both a Buddhist Temple and Shinto Shrine, visit several gardens, shop, take a boat ride on a scenic part of the river and have a great Japanese lunch. Of course the Cherry Blossoms were in bloom which made it extra special. Great guide!
Rating: | |
---|---|
Packages: | 【Until December】Tokyo Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/03 |
Activity Date: | 2019/04/01 |
Reviewed by: WLN
Staff service was very good even prior to the start of the tour. At pickup point staff made sure we were at the right tour and everyone was on board. On the actual tour bus the guide talk about the different sights in Tokyo city before we got out of the city, and through out the drive to Mt. Fuji provide us with various cultural and scenic information. We had a good view of Mt Fuji, even though we did not get to the 5th Station. The ropeway ride was also good and well guide but the tour guide to make sure we got on board. The disappointing part was the boat ride on Lake Ashi - since our tour was part of a larger group of people, too many in our opinion as we had no place to sit down and had to stand in several crowded areas until we reach the other side. So we had no commentary about the Lake and it surrounds, so basically it was just a ferry ride to the other side of the lake. The guide look after us during lunch and had a place for us to sit even though we did not get a lunch package, and finally made sure we got the the Odawara Station OK and directed us to the correct train and platform.
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off without Lunch |
Attended as: | Families |
Posted on: | 2019/04/03 |
Activity Date: | 2019/03/25 |
Reviewed by: Yoram
We had a great trip to Mt Fuji and Hakona day trip. The guide was absolotley the best guide we ever had in our life.
Recomend it very much
Rating: | |
---|---|
Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/03/30 |
Activity Date: | 2019/03/28 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji