(All Reviews) Page 3) Yokohama Cruise Port Transfers (Transport Services), Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Yokohama Cruise Port Transfers in Tokyo

Overall Rating

4.82 4.82 / 5

Reviews

88 reviews

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Port shuttle

Reviewed by: Eileen Warren, 2017/10/27

Punctual and would use this company again. Pleasant staff.

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Families
Activity Date: 2017/10/17
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Excellent

Reviewed by: Alan, 2017/10/21

Slight confusion with identifying driver but an excellent service right to the ship.

Comments from activity operators

Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Wonderful service

Reviewed by: Debra Tsuha, 2017/10/19

We were surprised with out quick departure. Our embarkation was done so well

Comments from activity operators

Dear Debra Tsuha,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service

Reviewed by: Debra Tsuha, 2017/10/19

We were very happy with the service we received. It was professional and efficient

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/17
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shutte very good.

Reviewed by: Walter Boschet, 2017/10/03

Excellent service right in time and very polite.Outstanding.

Comments from activity operators

Dear Walter Boschet

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/01
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

reliable

Reviewed by: helen henkes, 2017/09/24

reliable and prompt trip from Tokyo city to the port
Would recommend

Comments from activity operators

Dear Helen Henkes,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/08/28
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Private Transfer Services between Yokohama Port and Central Tokyo

Best shuttle service in Japan

Reviewed by: Herb Zimmerman, 2017/09/09

Great service with very friendly and helpful drivers. They make great unofficial ambassadors for Japsn. Very proud of their country. We had a lot of fun on both of our trips.

Comments from activity operators

Dear Mr. Zimmerman

Thank you very much for your nice comment ! We are very glad to hear that you have enjoyed your trip in Japan. The driver Miran also had great time in the vehicle with you.
We are looking forward to serving your trip again if you have any next chance to visit Japan.
Thank you very much.
Best regards

Yas Kanai
Cab Station Co.,Ltd.
Charter Bus & Limousine Japan

Rating:
Attended as: Couples
Activity Date: 2017/09/05
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama Cruise Pier shuttle to Tokyo hotel

Reviewed by: Jackie C., 2017/08/30

Be sure to fill out form request for "early walk-off with your own luggage" . We requested 8:30 walk-off time and got into the cruise terminal before 9:00. Saw the Green Tomato signs and personnel, had a quick shared shuttle trip to our Tokyo hotel. Excellent service.

Comments from activity operators

Dear Ms. Jacqueline

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
GREEN TOMATO
Fukuhara

Rating:
Attended as: Couples
Activity Date: 2017/08/28
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service

Reviewed by: Travels a lot, 2017/08/14

We were greeted and shown to place to wait! Person greeting and driving very polite and tidy. Transport vehicle were immaculate! Took us right to hotel and handled all our luggage for us. Would definitely use them again also for tours.

Comments from activity operators

Always happy to be of service! Thanks for the feedback. It’s wonderful to know our efforts are paying off. I hope we can be of service again in the future.

Oleksandr Dudka / Green Tomato

Rating:
Attended as: Couples
Activity Date: 2017/08/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle to port

Reviewed by: Ellen Symmonds, 2017/07/24

Excellent service, very efficient will use Green Tomato next time in Tokyo

Comments from activity operators

Always happy to be of service! Thanks for the feedback. It’s wonderful to know our efforts are paying off. I hope we can be of service again in the future.

Oleksandr Dudka / Green Tomato

Rating:
Attended as: Couples
Activity Date: 2017/07/21
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Good trip

Reviewed by: Christine Australia , 2017/07/23

The pick up went very smoothly and they were at the port very early and identified themselves to us. We waited for a couple of other people and then we were off. Driver was very helpful and lifted all our luggage himself and would not let us help. We would use this company again.

Comments from activity operators

Dear Christine Thompson,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/07/21
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great driver

Reviewed by: Janis, 2017/07/11

We were met as soon as we left our ship & they took us to our very comfortable and clean van. Our driver was very professional and friendly. Will definitely recommend Green tomato!

Comments from activity operators

Dear Janis

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Families
Activity Date: 2017/07/05
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Well organised - fair price - but a little cramped

Reviewed by: Rhod Tibbles, 2017/05/13

This company is obviously very popular for Yokohama transfers to Tokyo., There were may passengers waiting to get the transfer and this was well organised with a lot of staff coordinating booking details and the taxi. The tranfser was very efficient - my only complaint was that our taxi had to many passengers and luggage so a lot of luggage was inside the taxi whichy have little stretch room for what is effectively a long 1.5-2.0 hour journey. I did a lot of research and this company seem to be the best value for this type of transfer ....... Would use again if I came back.....

Comments from activity operators

Dear Rhod Tibbles,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Regarding to your luggage problem, in shared shuttle as first customer put luggage number only two per person, but actually bring hand carry also.
Although we decide the car type by the number of people and luggage, actually they bring lot. That makes it trouble those riding the same car.
Sorry about that.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/04/20
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Friendly and efficient

Reviewed by: mom, 2017/05/05

Great service! Someone met us immediately coming off the ship and led us to a very comfortable shuttle. We were quickly downtown Tokyo at our hotel.

Comments from activity operators

Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Friends
Activity Date: 2017/04/29
Was this comment helpful? [Yes]

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama Port transfer

Reviewed by: Bess, 2017/05/03

The driver was courteous and punctual. I recommend this to those who are going to the cruise port.

Comments from activity operators

Dear Bess,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Friends
Activity Date: 2017/04/20
Was this comment helpful? [Yes]

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Quick, comfortable and affordable

Reviewed by: Rob F, 2017/05/01

Prompt pick-up at the hotel. Clean, comfortable van for the ride to the airport. Half the price if not more than a cab.

Comments from activity operators

Dear Rob F,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/04/20
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

smooth and simple

Reviewed by: Rob F, 2017/05/01

easy access from the cruise ship and then quick service to the hotel

Comments from activity operators

Dear Rob F,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/04/29
Was this comment helpful? [Yes]

Private Transfer Services between Yokohama Port and Central Tokyo

Easy Transfer

Reviewed by: MEA, 2017/04/27

Our driver Mr. Mogi was great. It was quick and easy to book our transportation from the cruise port to our hotel. We were off the ship early and therefore needed to wait for the driver, but that wasn't his fault, he was on time and met us with a sign with our name at the designated spot. The van was large enough to easily hold 4 adults and luggage with room to spare, (one person is over 6"9").
Our driver was very nice, drove safely and helped with the luggage. Being most taxis in Japan are small, it's difficult for them to hold more than 2 persons with 2 large suitcases and carry ons, this is definitely the way to travel.
Thank you!

Comments from activity operators

Dear MEA

Thank you very much for your nice comments.
We are very pleased to hear your transfer was smooth. Hope you had a great time in Japan.
If you have another chance to visit Japan, we are looking forward to serving your trip again.

Best regards,

Yas Kanai
Cab Station Co.,Ltd.
Charter Bus & Limousine Japan

Rating:
Attended as: Families
Activity Date: 2017/04/22
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Easy Peasy!

Reviewed by: Barbara Helen, 2017/04/26

It was a smooth transfer from ship to shuttle. Our names displayed to pick us up and some delay waiting for other passengers to arrive but then seven of us in a people mover with drop off at our hotel. We were a little worried that we were 15 minutes later than the 8am time given but we were assured that this is normal and they would wait until all passengers arrived around that time. We're glad to have used the service. We were surprised how quickly it was booked out after we made the arrangement so book early if you can.

Comments from activity operators

Dear Barbara Helen,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/04/20
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Excellent service

Reviewed by: CarolT, 2017/04/23

As soon as we got through Customs the service was signposted and the staff who greeted us were efficient. Within 5 minutes we were escorted to our transport which was comfortable and clean and we were at our hotel in Tokyo within an hour of leaving the ship.
Would recommend this service for a worry free transfer after a lovely holiday.

Comments from activity operators

Dear customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.

Best regards,

Rating:
Attended as: Friends
Activity Date: 2017/04/20
Was this comment helpful? [Yes]

Yokohama International Cruise Port Shuttle Service to/from Tokyo

pleasing experience

Reviewed by: Leoll Barron, 2017/04/22

The staff at cruise port were efficient and helpful and our driver was safe, careful and very helpful. The experience was very positive. Thank you. Leoll and Leonie Barron.
Could you also give us a quote for transfer from our hotel in Shinjuku to Narita airport on the morning of the 30th April, please.

Comments from activity operators

Dear Customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

For April 30 please make a booking through by Veltra as soon as possible.
Sorry for saying that but availability is not guarantee.


Best regards,Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/04/20
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Private Transfer Services between Yokohama Port and Central Tokyo

Top Notch Port Pick-up

Reviewed by: John Gura, 2017/04/13

We've been on a dozen cruises and the only thing we dread is getting from the ship to our next location. It's frequently a nightmare. Not so this time. Our van arrived on time, it was roomy and held our large suitcases with room to spare. Without doubt the best end of cruise experience we've had. Urge you to expand to other ports. Thanks!

Comments from activity operators

Mr. Gura

Thank you very much for your nice comments.
We are very pleased to hear your transfer was smooth. Hope you will have a great time in Japan.
We provide same service basically at all ports in Japan. We are looking forward to serving your trip someday again.

Best regards,

Yas Kanai
Cab Station Co.,Ltd.
Charter Bus & Limousine Japan
https://www.charterbus-limousine.com/

Rating:
Attended as: Couples
Activity Date: 2017/04/11
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shared Transfer to Yokohama

Reviewed by: Paulette Edwards, 2016/11/02

Thanks the people that picked us up very friendly, shuttle bus clean, very relaxed way to transfer, loved Japan great place to get around.

  • Pick up at Washington Shinjuku Hotel

Comments from activity operators

Thank you for your sweet comments.
we are looking forward to serve you again.
Thank you.
GreenTomato/Okutsu

Rating:
Attended as: Families
Activity Date: 2016/10/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

WONDERFUL TRANSPORT SERVICE FROM TOKYO TO CRUISE TERMINAL

Reviewed by: CONNIE, 2016/09/30

THE DRIVER WAS ON TIME, COURTEOUS, AND POLITE. GREAT WAY TO GET PLACES INSTEAD OF ON BUSES.

Comments from activity operators

Thank you for using our shuttle service.
Thank you for your sweet comments.
we are looking forward to service you again in future.
Thank you.
GreenTomato

Rating:
Attended as: Friends
Activity Date: 2016/09/25
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Awesome Way to Get to Tokyo From Yokohama!

Reviewed by: Hawai'i Boy, 2016/09/27

Booked Veltra for transportation to our Shinjuku hotel after our Japan cruise and couldn't be more pleased with the service! Mr. Uchida was courteous and very professional; we shared the beautiful new van with a family of three and we were at our hotel's doorstep in about 40 minutes. Will look to book through Veltra on our next trip to Japan!

Comments from activity operators

Thank you for using our shared shuttle service. We are very happy to hearing that your family had enjoy our service.
We are looking forward to hearing from you the next time you come to Japan and hope to book with us.

Rating:
Attended as: Families
Activity Date: 2016/09/25
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service

Reviewed by: Anne, 2016/09/11

This was a great way to get from the Yokohama cruise terminal to Tokyo city. Very efficient and saves the hassle of getting luggage on and off trains. From port direct to hotel.

Comments from activity operators

Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service.

Rating:
Attended as: Couples
Activity Date: 2016/09/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great Transfer Service Yokohama Pier to Central Tokyo Hotel

Reviewed by: Northville Traveller, 2016/09/11

Very cost effective way to get from Yokohama Pier to downtown Tokyo. We had a shared ride van with 3 other couples. We were greeted by signs as soon as we exited the customs area. After we were all assembled we loaded the van and were on our way. So much easier than dragging our suitcase, etc through crowded train stations and trains. Driver spoke no English but had info sheets for each drop off. He was most courteous. For us it was money well spent. Thank You!

Comments from activity operators

Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service.

Rating:
Attended as: Couples
Activity Date: 2016/09/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

GREAT SERVCE BUT........

Reviewed by: MIRIAM, 2016/07/10

IT WOULD HAVE HELPED IF YOU PROVIDED A LARGE SIGN SAYING 'GREEN TOMATO' AS WE WALKED RIGHT PAST IT AND STARTED TO SEARCH EVERYWHERE FOR THE PICK-UP POINT!.
ONCE WE RE-TRACED OUR STEPS - WE FOUND THE PERSON HOLDING A BOARD WITH OUR NAMES IN VERY SMALL PRINT!
ONLY COMPLAINT WE HAD......

FROM THEN ON A CHARMING LADY DIRECTED US TO THE MINIVAN AND WOULD NOT EVEN LET MY HUSBAND LOAD THE LUGGAGE.
SHE WAS VERY PROFESSIONAL - GREAT DRIVER - ARRIVED OUTSIDE OUR HOTEL OVER 1 HOUR LATER POINTING OUT THE HIGHLIGHTS OF TOKYO ON THE WAY!!.
WOULD HIGHLY RECOMMEND!!

Comments from activity operators

Dear Ms. MIRIAM and HAIM BRANDT,

Thank you for using our service.

We hope you and your family doing well.
Thank you for your sweet suggestion i will convey your suggestion to our operation manager.
we will update our service according to our customer needs.

Once again Thank you very much for supporting us.
Have a nice week end.

Best regards,
Sherpa
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2016/07/03
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