Yokohama Cruise Port Transfers

Setting foot outside a terminal of another country was always a scary feeling, not knowing what transportation to hop on going to our hotel. But because of the great services of your company, we had a pleasant experience... more of knowing we can avail your transportation services in transferring from an airport or cruise terminal to our hotel. Your staff were so courteous and pleasant to talk to.

We immediately saw the Green Tomato sign, and were helped with luggage claim, and then led to the van with the other riders. The driver was extra careful driving in rush hour, and got all of us safely to our hotels. I ... morewas impressed!

I came down with the FLU (not corona virus) the first night in Tokyo, and we were able to change or flights home for the next day. Called Veltra, and customer service sent a message to the local Green Tomato office, which was closed. By 10:30 AM Tuesday morning, they reached us at the hotel, and were able to pick us up at 1:30 PM in order to add us to a last minute to a run. The driver was early, spoke enough English to point out sights on the way to the next pick-up, and then continued to point out a few more sights. He also drove well, and we were very appreciative of the trouble Veltra went thru to get us to Narita, with hours to spend in the airport before boarding the flight.

If Veltra offers transfers in other cities we visit in the future, they have our business! And, they will be the first place we look to for tours as well.

The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.

We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted e... moreveryone with smiles. The boarding process was smooth.
Great service, would highly recommend

It.was as expected but was shorter trip than I rxpevted

Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.