Yokohama Cruise Port Transfers

Found this transfer on the web and booked it for the two of us to get from our hotel in Tokyo Bay to Diamond Princess in Yokohama.
Although it was booked as a shared shuttle, when the minibus arrived in true Japanese eff... moreiciency 5 minutes early, we were happy to learn that we were the only two passengers.
The driver was very friendly and professional, and we arrived at the ship in good time.

A little confusing at the beginning looking for the 🍏 taxi sign in the port
Once found the taxi driver was very helpful and polite making sure we were comfortable
The drive to our hotel was smooth and efficient
Defini... moretely would book again

The driver was very helpful and friendly. It was probably not his fault as he was probably following instructions, but he dropped us off at the wrong hotel. The hotel we are staying is part of a chain which has hotels wi... moreth the same name. I checked the original confirmation and the address I provided was correct. We had to book another ride to get to the correct hotel.

Setting foot outside a terminal of another country was always a scary feeling, not knowing what transportation to hop on going to our hotel. But because of the great services of your company, we had a pleasant experience... more of knowing we can avail your transportation services in transferring from an airport or cruise terminal to our hotel. Your staff were so courteous and pleasant to talk to.

We immediately saw the Green Tomato sign, and were helped with luggage claim, and then led to the van with the other riders. The driver was extra careful driving in rush hour, and got all of us safely to our hotels. I ... morewas impressed!

I came down with the FLU (not corona virus) the first night in Tokyo, and we were able to change or flights home for the next day. Called Veltra, and customer service sent a message to the local Green Tomato office, which was closed. By 10:30 AM Tuesday morning, they reached us at the hotel, and were able to pick us up at 1:30 PM in order to add us to a last minute to a run. The driver was early, spoke enough English to point out sights on the way to the next pick-up, and then continued to point out a few more sights. He also drove well, and we were very appreciative of the trouble Veltra went thru to get us to Narita, with hours to spend in the airport before boarding the flight.

If Veltra offers transfers in other cities we visit in the future, they have our business! And, they will be the first place we look to for tours as well.

The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.