(All Reviews) Page 2) Yokohama Cruise Port Transfers (Transport Services), Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Yokohama Cruise Port Transfers in Tokyo

Overall Rating

4.82 4.82 / 5

Reviews

88 reviews

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama shuttle

Reviewed by: Dnz, 2018/10/18

Service was professional and efficient. Our driver was very helpful. We had such a short wait and we were back in Tokyo

Comments from activity operators

Thank you for rating us.
Have a nice day.

Rating:
Attended as: Couples
Activity Date: 2018/10/16
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Best way to go!

Reviewed by: Capercats, 2018/10/13

Take the Green Tomato from your hotel to Yokohama Port. They service all Diamond Princess cruises. An on time and direct service to Yokohama. Just wished they had a service from the port to Narita Airport!

Comments from activity operators

Thank you for review and suggestion.
We will think about that.
Warm regards,Sherpa/Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/09/25
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Private Transfer Services between Yokohama Port and Central Tokyo

Transfer between Yokohama Port and Tokyo

Reviewed by: Roger C Evans, 2018/10/03

The transport arrived before the due time and the driver made herself known to the Group. She was well presented and very articulate in ensuring the group were ready to embark. Water was given to each individual upon entering the vehicle, and candies were also offered.The Driver spoke good English, and during the trip pointed out the various landmarks, and the local history. The journey was enjoyable as any questions raised were quickly answered, and the trip included diversions so that we could enjoy the various landmarks.
The vehicle was modern, very clean, roomy and fully air-conditioned.

Rating:
Attended as: Friends
Activity Date: 2018/09/30
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transportation from Osanbashi to Asakusa

Reviewed by: Thomas, 2018/09/14

The service was more than what I expected. The van ride was comfortable and accommodated all of our luggage with ease. Great price!

Rating:
Attended as: Friends
Activity Date: 2018/09/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Outstanding service"

Reviewed by: PD McLean, 2018/09/14

We walked off the cruise ship and a Green Tomatoe representative was there to greet us. We sat down while our vouchers were checked and assigned to the correct driver. Our luggage was loaded up and we were on route with a number of passengers right on time. We were delivered to our hotel as we expected. We would highly recommend this service to all cruise passengers disembarking at Yokohama port.

Rating:
Attended as: Couples
Activity Date: 2018/09/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Prompt service with cost acceptable

Reviewed by: Aussie Brian, 2018/09/13

Driver was prompt, he had a smile. He knew what was required and made sure we received first class service. His vehicle was well presented.

Comments from activity operators

Dear Aussie Brian

We feel happy that you liked our service.
Your feedback gives us more encouragement to improve our service.
Thank you so much for your comment.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/08/27
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Happy travellers!

Reviewed by: Gemma (Australia), 2018/08/18

Veltra was our choice for collection after our cruise around Japan, very happy with procedure from collection to drop-off at our hotel.

Would definitely use this company again and certainly recommend!

Rating:
Attended as: Couples
Activity Date: 2018/08/15
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Driver came early and waiting out front of the hotel.

Reviewed by: Lana Einschlag, 2018/07/29

He should have come into the hotel and then he would have seen us. My husband, Michael, just happened to walk out of the hotel and noticed a white van in front. He asked if it was our tansfer...........he answered "yes".

Rating:
Attended as: Couples
Activity Date: 2018/07/03
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service!

Reviewed by: Chel-C, 2018/07/20

While on the cruise there was a situation which caused the ship's arrival to port to be delayed. Worried that our transportation wouldn't wait for us, we reached out to Veltra for assistance. Veltra was extremely helpful in ensuring we would still have our transportation. They communicated efficiently each time and eased our worries.
The vehicle was very clean and easily accommodated all of our luggage.
The driver was very professional and friendly.

Rating:
Attended as: Families
Activity Date: 2018/07/11
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Gren Tomato: Easy-to-use, convenient shared ride service between Yokohama international cruise port and your destination.

Reviewed by: Kerry, 2018/07/05

Forget about struggling with heavy suitcases whilst negotiating swarming train station crowds. Avoid the high costs of a taxi transfer. The Green Tomato door-to-door shared ride service saved me from the stress associated with navigating an unfamiliar route with a needy companion and cumbersome luggage. Upon disembarking a cruise ship, I had no difficulty locating the Green Tomato desk within the port building. Soon after, a small number of passengers were transported in comfort from the carpark below the arrival hall to their Tokyo destinations. The train may less expensive but, for ease, comfort and a stress-free transfer, I highly recommend this service.

Comments from activity operators

Dear Kerry

We appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/07/03
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Private Transfer Services between Yokohama Port and Central Tokyo

Started the holiday off perfectly and was well worth the price.

Reviewed by: ElsaBruce, 2018/05/21

Always nervous when you use a company for the first time, but Veltra proved to be a great choice. Pick up from our Tokyo hotel to the Yokohama cruise port was efficient, well priced, and we couldn't have been happier. The driver was at our hotel at exactly the right time. They had texted us the day prior to say he would be. The van configuration was more like an SUV limo with plenty of leg room and seating with lots of room to move around. We were at the port in 40 minutes and the driver was pleasant and seemed to be well experienced with driving the route. There were 4 adults and 8 pieces of luggage. Many other cruisers had nightmare experiences trying to work out train schedules and private taxis to take them to the port. This was an EXCELLENT EXPERIENCE and we would highly recommend Veltra and will use them again if the opportunity arises.

Comments from activity operators

Thank you very much for your comment! We are happy to know that you are satisfied with our transfer service and made your first day of trip nice one! Hope you enjoyed your cruising and had great time in Japan!

Rating:
Attended as: Couples
Activity Date: 2018/04/11
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Good service

Reviewed by: AWong, 2018/05/19

The green tomatoes rep was at the exit waiting with green tomatoes sign, as we came through after disembarkation, all went smoothly. Check in was fast. waiting time at hall was about 20 mins but that's fine as plenty of seats. The vehicle was in good condition, driver was courteous and helpful. He also put away our luggage. it was a long ride but I arrived safely at my hotel about 2.5hrs after leaving the cruise. Will use the service again. Thank you.

Comments from activity operators

Dear AWong, thank you for your review. We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato

Rating:
Attended as: Solo Travelers
Activity Date: 2018/04/28
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

great trip

Reviewed by: merryl, 2018/05/13

we were picked up on time. it was a smooth ride and efficient. it was pleasant

Comments from activity operators

Thank you rating our service. We hope you had a pleasant trip.
Please, come again!

Rating:
Attended as: Friends
Activity Date: 2018/04/20
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

good value for Tokyo

Reviewed by: Ken L., 2018/05/07

we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.

Comments from activity operators

Dear Ken L.,
We are truly happy you liked our service. Please, come again!

Best Regards,
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/04/13
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Worth every cent - Stressless !!!

Reviewed by: Helen Hayes, 2018/05/06

This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.

Comments from activity operators

Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.

Best Regards,
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/04/13
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle to Tokyo

Reviewed by: Denise McLennan , 2018/05/05

Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.

Comments from activity operators

Dear Denise McLennan,
Thank you for your kind review.

We hope you enjoyed your trip. Please, come again!

Best Regards,
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/04/13
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle from Yokohama Harbour

Reviewed by: Neville, 2018/05/05

The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.

Rating:
Attended as: Friends
Activity Date: 2018/04/13
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Worth every cent !!!!!

Reviewed by: Helen, 2018/05/03

Was a hassle free pickup and dropoff experience, especially as it was in a Non English speaking nation.

Rating:
Attended as: Couples
Activity Date: 2018/04/13
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transport to cruise terminal.

Reviewed by: Mike , 2018/05/02

Picked up on time. Comfortable journey. Friendly staff.

Comments from activity operators

Dear Mike,
Thank you for your kind words. Please, come again!

Best Regards,
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/04/20
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Private Transfer Services between Yokohama Port and Central Tokyo

Good experience for pick-up from Yokohama!!

Reviewed by: Martine, 2018/04/30

Everything worked-out fine from reservation to drop off at hotel in Tokyo. The driver was well in time and drove us carefully to the destination. We really can recommend the service for other travelers. Only little negative point is the price we had to pay for the one hour drive.

Comments from activity operators

Dear Ms./Mr. Martine Poirier,

Thank you for using our service! We are looking forward to hearing from you again!

Sincerely,

Rating:
Attended as: Couples
Activity Date: 2018/04/28
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great shuttle ride!

Reviewed by: Brian Hodges, 2018/04/23

Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.

Comments from activity operators

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.

Rating:
Attended as: Couples
Activity Date: 2018/04/20
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transfer from Cruise Ship to Hotel, Japan

Reviewed by: Janice Hobby, 2017/11/22

Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby

Comments from activity operators

Dear Janice Hobby

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/11/19
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Easy ride to cruise port

Reviewed by: Traveler, 2017/11/20

It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.

Comments from activity operators

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO

Rating:
Attended as: Friends
Activity Date: 2017/10/26
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

5 star

Reviewed by: Richard, 2017/11/12

excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/11/10
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama port to hotel

Reviewed by: Margaret Ward, 2017/11/12

Absolutely brilliant. Could not have wished for better service. Thank you.

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/11/10
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle from Tokyo Hotel to Yokohama Cruise Terminal

Reviewed by: Norine, 2017/11/11

A totally hassle free experience! We were picked up at our hotel in Tokyo on time and driven to the cruise terminal in Yokohama by a very competent driver. It is a long drive with lots of traffic so we were very happy with this service. Even though we were familiar with the train system which is great in Japan, it was so much easier with the shuttle service because they handled our luggage and delivered us right to the fabulous cruise terminal. No fuss.

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/17
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Reliable and efficient

Reviewed by: Sue, 2017/11/04

I booked transportation from my Tokyo hotel to the cruise pier in Yokohama and Veltra provided door to door service. I was given 2 confirmations—email and a fax to my hotel which I appreciated since I arranged this for 4 couples traveling together.

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Cruise Port to Hotel

Reviewed by: Ron weddle, 2017/10/29

Very pleasant experience. No waiting. Driver very courteous. Shuttle very clean

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Families
Activity Date: 2017/10/26
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Excelllent.

Reviewed by: Margaret Ward, 2017/10/28

Would give 6 stars if possible. Vehicle immaculate. Driver extremely courteous. Waiting at arrivals with our names on placard. Very impressive

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/26
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Cruise shuttle

Reviewed by: Flo Beckingsale , 2017/10/28

Thanks Veltra you were awesome. Will certainly use you guys next time.

Comments from activity operators

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2017/10/26
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