(All Reviews) Page 5) Transport Services, Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Transport Services in Tokyo

Overall Rating

4.80 4.80 / 5

Reviews

132 reviews

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Awesome Way to Get to Tokyo From Yokohama!

Reviewed by: Hawai'i Boy, 2016/09/27

Booked Veltra for transportation to our Shinjuku hotel after our Japan cruise and couldn't be more pleased with the service! Mr. Uchida was courteous and very professional; we shared the beautiful new van with a family of three and we were at our hotel's doorstep in about 40 minutes. Will look to book through Veltra on our next trip to Japan!

Comments from activity operators

Thank you for using our shared shuttle service. We are very happy to hearing that your family had enjoy our service.
We are looking forward to hearing from you the next time you come to Japan and hope to book with us.

Rating:
Attended as: Families
Activity Date: 2016/09/25
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service

Reviewed by: Anne, 2016/09/11

This was a great way to get from the Yokohama cruise terminal to Tokyo city. Very efficient and saves the hassle of getting luggage on and off trains. From port direct to hotel.

Comments from activity operators

Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service.

Rating:
Attended as: Couples
Activity Date: 2016/09/09
Was this comment helpful? [Yes]

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great Transfer Service Yokohama Pier to Central Tokyo Hotel

Reviewed by: Northville Traveller, 2016/09/11

Very cost effective way to get from Yokohama Pier to downtown Tokyo. We had a shared ride van with 3 other couples. We were greeted by signs as soon as we exited the customs area. After we were all assembled we loaded the van and were on our way. So much easier than dragging our suitcase, etc through crowded train stations and trains. Driver spoke no English but had info sheets for each drop off. He was most courteous. For us it was money well spent. Thank You!

Comments from activity operators

Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service.

Rating:
Attended as: Couples
Activity Date: 2016/09/09
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

GREAT SERVCE BUT........

Reviewed by: MIRIAM, 2016/07/10

IT WOULD HAVE HELPED IF YOU PROVIDED A LARGE SIGN SAYING 'GREEN TOMATO' AS WE WALKED RIGHT PAST IT AND STARTED TO SEARCH EVERYWHERE FOR THE PICK-UP POINT!.
ONCE WE RE-TRACED OUR STEPS - WE FOUND THE PERSON HOLDING A BOARD WITH OUR NAMES IN VERY SMALL PRINT!
ONLY COMPLAINT WE HAD......

FROM THEN ON A CHARMING LADY DIRECTED US TO THE MINIVAN AND WOULD NOT EVEN LET MY HUSBAND LOAD THE LUGGAGE.
SHE WAS VERY PROFESSIONAL - GREAT DRIVER - ARRIVED OUTSIDE OUR HOTEL OVER 1 HOUR LATER POINTING OUT THE HIGHLIGHTS OF TOKYO ON THE WAY!!.
WOULD HIGHLY RECOMMEND!!

Comments from activity operators

Dear Ms. MIRIAM and HAIM BRANDT,

Thank you for using our service.

We hope you and your family doing well.
Thank you for your sweet suggestion i will convey your suggestion to our operation manager.
we will update our service according to our customer needs.

Once again Thank you very much for supporting us.
Have a nice week end.

Best regards,
Sherpa
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2016/07/03
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Reasonable prices

Reviewed by: Shawn , 2016/04/10

It had reasonable prices but be prepared to wait since it is a shared shuttle so you may have to wait a little while before leaving if they have more pick ups for the day. Had to wait 45-1hr for the next party to come in

Comments from activity operators

Dear Shawn,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Rating:
Attended as: Solo Travelers
Activity Date: 2016/04/08
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

very good-!

Reviewed by: Kim, 2015/04/14

Great experience-! Save your time and comfortable.

Comments from activity operators

Thank you for your message. We are very happy to hear it. If you have next chance in the future, please use us again.
Best regards, ai / GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2015/04/09
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

amazing service

Reviewed by: Aalia Kara, 2015/02/02

We booked the pick up service and it happened that we had to arrive in Tokyo 2 days earlier. I informed veltra by email 12 hours before my arrival and they were kind enough to arrange for the pick up at such short notice. As we got out of customs we saw our driver waiting for us with our name tags. He was extenely sweet and helpful. He was very patient and guided us to currency exchange and waited while we got done.
The drive from the airport was long but not boring as the driver took interest and showed us all the places that were passing by.
He was very informative and hospitable!
Thank you veltra for your support :)

Comments from activity operators

Dear Customer,
Sorry for late reply.
Thank you very much for your message. We are very happy to heaer it.
We will convey your message to the driver.
If you have a chance in the future, please use us again.
Best regards, ai / GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2015/01/31
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Superb

Reviewed by: Gus, 2014/04/29

Upon exit at Narita Airport, chauffeur is already waiting for us with my name on a plaque card. Courteously, he helped us carry our luggage with a trolley. Van was huge and clean. More than enough for the 4 of us adults and a toddler. He drives carefully and safely. There was free Wifi on board. Got to our destination on time.

Comments from activity operators

Thank you for your kindeness message. We will convey it to the driver. If you have a chance again, please use our service. Thank you and Best regards, GREEN TOMATO Co., Ltd.

Rating:
Attended as: Families with Young Children
Activity Date: 2014/04/02
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Excellent Service

Reviewed by: Gus, 2014/04/28

Chauffeur arrived outside our hotel earlier than expected. Gladly, he greeted us and carried our luggage in the van. The van is clean, huge and comfortable, more than enough for us 4 adults and 1 toddler and all of our luggage. The driver is courteous, drives very carefully and safely, that I fell asleep. We arrived at Narita airport earlier than expected, which gave us an opportunity to do some last minute duty free shopping.

Comments from activity operators

Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service

Rating:
Attended as: Families with Young Children
Activity Date: 2014/04/07
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Airport Ride

Reviewed by: Russ, 2014/02/08

Very pleasant and efficient way to the Narita Airport.
Driver was prompt and courteous.

Comments from activity operators

Thank you for kindly message. We will convey it to the driver. If you have a chance to come to Japan again, please use our transfer service. We will provide high quolity service as a travel agency in Japan. Thank you and Best regards, ai kaneko

Rating:
Attended as: Solo Travelers
Activity Date: 2013/12/11
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

To downtown Tokyo from Narita airport

Reviewed by: Russ, 2013/12/05

Very prompt and friendly service. Highly recommend.

Comments from activity operators

Thank you for your kindly message. We will convey it to the driver surely. When you come to Japan in the future, please use our service again! ai kaneko/GREEN TOMATO

Rating:
Attended as: Solo Travelers
Activity Date: 2013/12/03
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Good Service

Reviewed by: Courtney, 2013/09/05

Driver picked me up earlier than expected which was great. I got to Narita Airport with extra time to spare and pick up last minute souvenirs.

Comments from activity operators

Thank you for your message. I will tell to the driver.
Will keep to make every effort to be able to provide best services for every traveler.
Thank you and Best regards, ai kaneko (General Manager of Global Sales Division/GREEN TOMATO Co., Ltd.)

Rating:
Attended as: Solo Travelers
Activity Date: 2013/09/04
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