(All Reviews) Page 3) Transport Services, Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Transport Services in Tokyo

Overall Rating

4.80 4.80 / 5

Reviews

132 reviews

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Good service

Reviewed by: AWong

The green tomatoes rep was at the exit waiting with green tomatoes sign, as we came through after disembarkation, all went smoothly. Check in was fast. waiting time at hall was about 20 mins but that's fine as plenty of seats. The vehicle was in good condition, driver was courteous and helpful. He also put away our luggage. it was a long ride but I arrived safely at my hotel about 2.5hrs after leaving the cruise. Will use the service again. Thank you.

Reply from activity provider

Dear AWong, thank you for your review. We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Solo Travelers
Posted on: 2018/05/19
Activity Date: 2018/04/28

Yokohama International Cruise Port Shuttle Service to/from Tokyo

great trip

Reviewed by: merryl

we were picked up on time. it was a smooth ride and efficient. it was pleasant

Reply from activity provider

Thank you rating our service. We hope you had a pleasant trip.
Please, come again!

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2018/05/13
Activity Date: 2018/04/20

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Easy no problems transfer to airport

Reviewed by: Denise McLennan

Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .

Reply from activity provider

Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!

Helpful
Rating:
Packages: One-way (To Haneda Airport) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/12
Activity Date: 2018/04/16

Yokohama International Cruise Port Shuttle Service to/from Tokyo

good value for Tokyo

Reviewed by: Ken L.

we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.

Reply from activity provider

Dear Ken L.,
We are truly happy you liked our service. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/05/07
Activity Date: 2018/04/13

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Worth every cent - Stressless !!!

Reviewed by: Helen Hayes

This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.

Reply from activity provider

Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/06
Activity Date: 2018/04/13

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Best and comfortable way to get to the airport

Reviewed by: May

Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.

Reply from activity provider

Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Families
Posted on: 2018/05/05
Activity Date: 2018/05/02

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle to Tokyo

Reviewed by: Denise McLennan

Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.

Reply from activity provider

Dear Denise McLennan,
Thank you for your kind review.

We hope you enjoyed your trip. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/05/05
Activity Date: 2018/04/13

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle from Yokohama Harbour

Reviewed by: Neville

The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2018/05/05
Activity Date: 2018/04/13

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Worth every cent !!!!!

Reviewed by: Helen

Was a hassle free pickup and dropoff experience, especially as it was in a Non English speaking nation.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/03
Activity Date: 2018/04/13

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transport to cruise terminal.

Reviewed by: Mike

Picked up on time. Comfortable journey. Friendly staff.

Reply from activity provider

Dear Mike,
Thank you for your kind words. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/02
Activity Date: 2018/04/20

Private Transfer Services between Yokohama Port and Central Tokyo

Good experience for pick-up from Yokohama!!

Reviewed by: Martine

Everything worked-out fine from reservation to drop off at hotel in Tokyo. The driver was well in time and drove us carefully to the destination. We really can recommend the service for other travelers. Only little negative point is the price we had to pay for the one hour drive.

Reply from activity provider

Dear Ms./Mr. Martine Poirier,

Thank you for using our service! We are looking forward to hearing from you again!

Sincerely,

Helpful
Rating:
Packages: Full Size Van
Attended as: Couples
Posted on: 2018/04/30
Activity Date: 2018/04/28

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great shuttle ride!

Reviewed by: Brian Hodges

Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/04/23
Activity Date: 2018/04/20

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Hotel to Airport Transfer

Reviewed by: RITA L OSBORN

The car arrived on time. The driver was courteous and the car was clean and comfortable. The Hotel Staff Fare welled us, politely.
After picking up one more client, in the centre of Tokyo, we went straight to the airport. Fast, efficient and friendly service, all the way.

HAPPY to Recommend.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/04/20
Activity Date: 2018/04/17

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Late night Haneda airport transfer

Reviewed by: Leeanne

Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Haneda Airport) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/04/18
Activity Date: 2018/04/16

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Very efficient

Reviewed by: Sam

Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.

Reply from activity provider

Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Families
Posted on: 2018/01/20
Activity Date: 2018/01/03

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Very efficient

Reviewed by: Sam

Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.

Reply from activity provider

Thank you for your compliment. We look forward to provide more good services next time when you visit japan.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Families
Posted on: 2018/01/20
Activity Date: 2017/12/26

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Arrival and Departure from Tokyo

Reviewed by: Holoholo

I had difficulty walking and used wheelchair service at the airport and a cane outside of the airport. Your staff was so kind and gracious with helping with my luggage to and from the airport and also when I arrived and departed my hotel. I am very glad I found your company on line and will use your services again when I fly in and out of Tokyo. Just a note about the Hotel Villa Royal Fontaine Tokyo Roppongi--there is a driveway from the street fronting the hotel that allows vehicles to drop and pick up passengers more easily instead of from the street fronting the hotel. That would be more convenient and accessible for both the van driver and passenger. Thank you for the great service.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Solo Travelers
Posted on: 2018/01/06
Activity Date: 2018/01/04

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Shared shuttle from Tokyo Narita Airport to Central Tokyo

Reviewed by: EKrau

Excellent service which I can highly recommend and will definitely use again.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Solo Travelers
Posted on: 2017/12/03
Activity Date: 2017/11/20

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Shuttle to Narita Airport from Shinjuku, Tokyo

Reviewed by: Janice Hobby

Driver arrived early at our hotel, only 2 of us in the van. Van spotless, driver took our bags down in the lift for us, the drive to Narita airport, takes about 3-4 hrs, lucky we did not have any other pick- ups, so glad to have plenty of time to get there for our checkin. Recommend this service to anyone.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2017/11/24
Activity Date: 2017/11/21

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transfer from Cruise Ship to Hotel, Japan

Reviewed by: Janice Hobby

Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby

Reply from activity provider

Dear Janice Hobby

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/22
Activity Date: 2017/11/19

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Easy ride to cruise port

Reviewed by: Traveler

It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2017/11/20
Activity Date: 2017/10/26

Yokohama International Cruise Port Shuttle Service to/from Tokyo

5 star

Reviewed by: Richard

excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/12
Activity Date: 2017/11/10

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama port to hotel

Reviewed by: Margaret Ward

Absolutely brilliant. Could not have wished for better service. Thank you.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/12
Activity Date: 2017/11/10

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle from Tokyo Hotel to Yokohama Cruise Terminal

Reviewed by: Norine

A totally hassle free experience! We were picked up at our hotel in Tokyo on time and driven to the cruise terminal in Yokohama by a very competent driver. It is a long drive with lots of traffic so we were very happy with this service. Even though we were familiar with the train system which is great in Japan, it was so much easier with the shuttle service because they handled our luggage and delivered us right to the fabulous cruise terminal. No fuss.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/11
Activity Date: 2017/10/17

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Narita - shinjuku transfers

Reviewed by: CLM

We arrived at Narita airport last November 1, and a representative from green
Tomato met us and guided us to our driver immediately. The driver was polite and made sure we were comfortable during the ride going to Tokyo.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Families
Posted on: 2017/11/07
Activity Date: 2017/11/01

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Reliable and efficient

Reviewed by: Sue

I booked transportation from my Tokyo hotel to the cruise pier in Yokohama and Veltra provided door to door service. I was given 2 confirmations—email and a fax to my hotel which I appreciated since I arranged this for 4 couples traveling together.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/11/04
Activity Date: 2017/10/09

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Green Tomato

Reviewed by: Ron weddle

Very pleasant experience. Van was clean - driver courteous - was prompt

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Families
Posted on: 2017/11/04
Activity Date: 2017/10/15

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Hotel to Airport

Reviewed by: Ron weddle

Outstanding - Green Tomato is a class act - very professional - would recommend highly

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Families
Posted on: 2017/10/30
Activity Date: 2017/10/28

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Cruise Port to Hotel

Reviewed by: Ron weddle

Very pleasant experience. No waiting. Driver very courteous. Shuttle very clean

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Families
Posted on: 2017/10/29
Activity Date: 2017/10/26

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Excelllent.

Reviewed by: Margaret Ward

Would give 6 stars if possible. Vehicle immaculate. Driver extremely courteous. Waiting at arrivals with our names on placard. Very impressive

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/10/28
Activity Date: 2017/10/26