(All Reviews) Page 2) Transport Services, Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Transport Services in Tokyo

Overall Rating

4.80 4.80 / 5

Reviews

132 reviews

Yokohama International Cruise Port Shuttle Service to/from Tokyo

Just perfect.

Reviewed by: Stewart Allen, 2019/04/11

Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.

Rating:
Attended as: Couples
Activity Date: 2019/04/03
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Very efficient and convenient service

Reviewed by: Michelle, 2019/04/11

Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.

Rating:
Attended as: Couples
Activity Date: 2019/04/03
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Fast and efficient!

Reviewed by: Richster64, 2019/03/20

Excellent service! Driver was great, journey was good, all was as you would expect!

Rating:
Attended as: Couples
Activity Date: 2019/03/18
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Prompt, safe, clean and professionally executed ride

Reviewed by: TonyR Traveler, 2019/03/03

The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.

Rating:
Attended as: Couples
Activity Date: 2019/02/22
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

What else can you ask for?

Reviewed by: Talisi, 2019/02/18

When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.

Comments from activity operators

Dear Talisi

We feel happy that you liked our service and we appreciate so much your comment.
I will forward your comment also to the driver.

Your feedback gives us more encouragement to improve our service.
We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2019/02/15
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Seemless

Reviewed by: Talisi, 2019/02/18

You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.

  • Tokyo from our Hotel

Rating:
Attended as: Couples
Activity Date: 2019/02/14
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle to Narita Airport

Reviewed by: Romeo F, 2019/02/17

Very efficient, on time, courteous service. Will use service again if available. Highly recommended.

Rating:
Attended as: Couples
Activity Date: 2019/02/14
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Stress Free

Reviewed by: Bruce, 2019/02/16

Met at agreed upon location promptly. Assisted onto transport. Very professional.

Rating:
Attended as: Couples
Activity Date: 2019/02/14
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama to Hilton Tokyo

Reviewed by: Robert Sharpe, 2019/02/16

Very well organized and easy to use.
Nice car well kept and good driver.
Thanks Green Tomato for making our transfer easy. We would use you again.

Rating:
Attended as: Couples
Activity Date: 2019/02/14
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Very good service

Reviewed by: Abraham Koekemoer, 2018/12/23

We were met on time and transferred in a clean and comfortable vehicle.
Would recommend you

Rating:
Attended as: Couples
Activity Date: 2018/12/07
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Highly recommended! I look forward to the next opportunity to use again.

Reviewed by: CRR, 2018/12/09

Our flight to Tokyo was delayed four hours, but someone was waiting for us at the baggage claim exit. The vehicle was very clean, and the driver dropped us off right at the hotel door. Very happy with the overall experience, and will definitely use again.

Comments from activity operators

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/12/06
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Shuttle Bus from Yokohama Port To Central Tokyo

Reviewed by: Ed. Wong, 2018/10/31

Timely, polite, fast and comfortable service. Excellent

Comments from activity operators


Dear Ed. Wong

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/10/31
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Impeccable service - with a smile !!

Reviewed by: Dave, 2018/10/19

Good signage - Meeting point at the arrival area easy to find. Typical First Class Japanese service and one of the best options for travelling from the port to a city hotel.

Comments from activity operators

Thank you for rating us.
Have a nice day.

Rating:
Attended as: Friends
Activity Date: 2018/10/16
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Yokohama shuttle

Reviewed by: Dnz, 2018/10/18

Service was professional and efficient. Our driver was very helpful. We had such a short wait and we were back in Tokyo

Comments from activity operators

Thank you for rating us.
Have a nice day.

Rating:
Attended as: Couples
Activity Date: 2018/10/16
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Best way to go!

Reviewed by: Capercats, 2018/10/13

Take the Green Tomato from your hotel to Yokohama Port. They service all Diamond Princess cruises. An on time and direct service to Yokohama. Just wished they had a service from the port to Narita Airport!

Comments from activity operators

Thank you for review and suggestion.
We will think about that.
Warm regards,Sherpa/Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/09/25
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Super Efficient!

Reviewed by: Zoey, 2018/10/13

Got both the airport pickup and return to and from Shinjuku and everything was incredibly smooth.
From the airport a lady was stood with my name on a board in the arrivals Hall and I was taken straight to the shared shuttle.
From the hotel to the airport we were given a pick up time (just over 4 hours ahead of our flight time), the driver came into our hotel lobby, loaded our bags into the shuttle and off we went back to the airport. Easy as!

Rating:
Attended as: Couples
Activity Date: 2018/10/11
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Private Transfer Services between Yokohama Port and Central Tokyo

Transfer between Yokohama Port and Tokyo

Reviewed by: Roger C Evans, 2018/10/03

The transport arrived before the due time and the driver made herself known to the Group. She was well presented and very articulate in ensuring the group were ready to embark. Water was given to each individual upon entering the vehicle, and candies were also offered.The Driver spoke good English, and during the trip pointed out the various landmarks, and the local history. The journey was enjoyable as any questions raised were quickly answered, and the trip included diversions so that we could enjoy the various landmarks.
The vehicle was modern, very clean, roomy and fully air-conditioned.

Rating:
Attended as: Friends
Activity Date: 2018/09/30
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Transportation from Osanbashi to Asakusa

Reviewed by: Thomas, 2018/09/14

The service was more than what I expected. The van ride was comfortable and accommodated all of our luggage with ease. Great price!

Rating:
Attended as: Friends
Activity Date: 2018/09/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Outstanding service"

Reviewed by: PD McLean, 2018/09/14

We walked off the cruise ship and a Green Tomatoe representative was there to greet us. We sat down while our vouchers were checked and assigned to the correct driver. Our luggage was loaded up and we were on route with a number of passengers right on time. We were delivered to our hotel as we expected. We would highly recommend this service to all cruise passengers disembarking at Yokohama port.

Rating:
Attended as: Couples
Activity Date: 2018/09/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Prompt service with cost acceptable

Reviewed by: Aussie Brian, 2018/09/13

Driver was prompt, he had a smile. He knew what was required and made sure we received first class service. His vehicle was well presented.

Comments from activity operators

Dear Aussie Brian

We feel happy that you liked our service.
Your feedback gives us more encouragement to improve our service.
Thank you so much for your comment.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/08/27
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Happy travellers!

Reviewed by: Gemma (Australia), 2018/08/18

Veltra was our choice for collection after our cruise around Japan, very happy with procedure from collection to drop-off at our hotel.

Would definitely use this company again and certainly recommend!

Rating:
Attended as: Couples
Activity Date: 2018/08/15
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Driver came early and waiting out front of the hotel.

Reviewed by: Lana Einschlag, 2018/07/29

He should have come into the hotel and then he would have seen us. My husband, Michael, just happened to walk out of the hotel and noticed a white van in front. He asked if it was our tansfer...........he answered "yes".

Rating:
Attended as: Couples
Activity Date: 2018/07/03
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

NRT Airport shared ride to Hotel in Ginza

Reviewed by: Lana Einschlag, 2018/07/24

NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.

Comments from activity operators

Dear Lana Einschlag

Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/07/01
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Great service!

Reviewed by: Chel-C, 2018/07/20

While on the cruise there was a situation which caused the ship's arrival to port to be delayed. Worried that our transportation wouldn't wait for us, we reached out to Veltra for assistance. Veltra was extremely helpful in ensuring we would still have our transportation. They communicated efficiently each time and eased our worries.
The vehicle was very clean and easily accommodated all of our luggage.
The driver was very professional and friendly.

Rating:
Attended as: Families
Activity Date: 2018/07/11
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Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Excellent service!!!

Reviewed by: Chel-C, 2018/07/19

Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!

Rating:
Attended as: Families
Activity Date: 2018/07/12
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Yokohama International Cruise Port Shuttle Service to/from Tokyo

Gren Tomato: Easy-to-use, convenient shared ride service between Yokohama international cruise port and your destination.

Reviewed by: Kerry, 2018/07/05

Forget about struggling with heavy suitcases whilst negotiating swarming train station crowds. Avoid the high costs of a taxi transfer. The Green Tomato door-to-door shared ride service saved me from the stress associated with navigating an unfamiliar route with a needy companion and cumbersome luggage. Upon disembarking a cruise ship, I had no difficulty locating the Green Tomato desk within the port building. Soon after, a small number of passengers were transported in comfort from the carpark below the arrival hall to their Tokyo destinations. The train may less expensive but, for ease, comfort and a stress-free transfer, I highly recommend this service.

Comments from activity operators

Dear Kerry

We appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Rating:
Attended as: Couples
Activity Date: 2018/07/03
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Shuttle to Narita Airport from Hotel

Reviewed by: Teong Lim, 2018/06/28

VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.

Comments from activity operators

Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti

Rating:
Attended as: Couples
Activity Date: 2018/06/22
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Private Transfer Services between Yokohama Port and Central Tokyo

Started the holiday off perfectly and was well worth the price.

Reviewed by: ElsaBruce, 2018/05/21

Always nervous when you use a company for the first time, but Veltra proved to be a great choice. Pick up from our Tokyo hotel to the Yokohama cruise port was efficient, well priced, and we couldn't have been happier. The driver was at our hotel at exactly the right time. They had texted us the day prior to say he would be. The van configuration was more like an SUV limo with plenty of leg room and seating with lots of room to move around. We were at the port in 40 minutes and the driver was pleasant and seemed to be well experienced with driving the route. There were 4 adults and 8 pieces of luggage. Many other cruisers had nightmare experiences trying to work out train schedules and private taxis to take them to the port. This was an EXCELLENT EXPERIENCE and we would highly recommend Veltra and will use them again if the opportunity arises.

Comments from activity operators

Thank you very much for your comment! We are happy to know that you are satisfied with our transfer service and made your first day of trip nice one! Hope you enjoyed your cruising and had great time in Japan!

Rating:
Attended as: Couples
Activity Date: 2018/04/11
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

FamilyBonding

Reviewed by: FamilyBonding, 2018/05/21

Veltra staff made things easier for us. It was a wonderful trip afterwards because it started off right.

Comments from activity operators

Thank you for your review. Please, come again!

Best Regards
Green Tomato

Rating:
Attended as: Families
Activity Date: 2018/05/19
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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Narita Transfer

Reviewed by: Narita traveler, 2018/05/19

Agent meet me to locate the shuttle. Very fast and convenient.

Comments from activity operators

Thank you for your review! We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato

Rating:
Attended as: Couples
Activity Date: 2018/04/23
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