Reviewed by: Ron Atkinson
On the day after Tokyo's massive typhoon and large earthquake, Ken Takahashi met us at the Yokohama port to provide the day tour in Tokyo we had reserved, originally planned the day earlier. Ken took us to all the places we wanted to see, with a few of them off the regular tourist path, with Tuck, our driver. We were so pleased to see the usual places tourists want to see, as well as take us to a bamboo forest. My wife also wanted to find an artisanal fan, and Ken found an excellent shop with wide choices with a 5th generation owner, and he helped her purchase one with a stand. Ken also took us to a tea ceremony, and then a tempura lunch, the best tempura we've ever eaten. He has an excellent knowledge of history and of the city, and with his experience, and our interests, he curated an active and meaningful 8-hour day. After the day, he created an edited video of our day (taken with his Go-Pro camera) and promptly sent it to us along with a journal of the day. One of the things we found most thoughtful was the coordination of Tuck's dropping us off close to the places we wanted to see, and then magically Tuck picked us up at a very close location, to maximize our valuable time that day. Wonderful day with Ken, and proactive communication with Veltra (Taiji) when we all realized that the typhoon was going to hit Tokyo on exactly the day we had planned our tour. We were so grateful that our tour could be pushed back one day.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2019/10/31 |
Reviewed by: Jonathan Joe
Excellent. Tai-Shi was very courteous and nice. We requested an English speaking driver and his English was very good. He took us to all the sights we requested and even gave us some history and advice.
Definitely would highly recommend to others.
Thank you for the great experience!!
Thank you very much Jonathan for joining my tour.
It was great pleasure to meet you. I wanted to show you as much as possible as your time in Japan was limited.
The ramen was a good choice and the I hope the girls enjoyed the shopping street in Harajuku and Shibuya.
I wanted to talk more about our history but let's keep this for the next time.
Lookign forward to seeing you again, Taiji
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2019/07/30 |
Activity Date: | 2019/07/19 |
Reviewed by: Wendy
Hiro was the perfect guide. We have never travelled to a big city before and she was very patient, knowledgeable and easy to understand.
We asked her to help us on our first day in Tokyo. She helped us complete rail passes, subway navigation, the right way to catch a train, how to book a bullet train. We also made sure on that first day that we did all the 'must see' things so we didn't miss out. Hiro gave us the confidence to tackle the subway the next day and also gave us lots of suggestions for things to do and places to see over the following days.
She also took us to a fabulous eating spot for lunch and also took us back there that afternoon because we left some of our souvenirs there. A lovely lady.
Thank you Wendy-san, for your warm review to our guide!
We are glad to know that you enjoyed Tokyo with Hiro.
Hopefully you come back to Japan again!!
best regards
Yukiko and Japan Wonder Travel
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Packages: | Tokyo Full Day Tour |
Attended as: | Families |
Posted on: | 2019/05/13 |
Activity Date: | 2019/04/15 |
Reviewed by: Amrish Patel
Norikosan, our guide made the day really memorable. She kept the day simple, on track and her local knowledge was invaluable.
The visit to the Tokyo skytree was easy - no waiting in line, Norikosan purchased the tickets and fast tracked our group.
Odaiba's giant robot - she knew that the best time to see this was in the evening and Norikosan made sure that we arrived just as the show was starting - made my day
Veltra have a great team on the ground in Japan.
Thank you so much for your warm words and awesome photos!!! I also really enjoyed the day with you all! Please say hi to everyone and let us know when you come back to Japan. I will ask the giant robot to dance more with light steps next time; ) Thank you very much again and take care! Noriko
Actually, there was a very recent news about a project to set up a Gudam witch will be able to move by 2020 in Yokohama, so I'm sure your wish will become true.(Taiji)
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Packages: | 8 Hour Private Charter with Guide |
Attended as: | Couples |
Posted on: | 2018/11/25 |
Activity Date: | 2018/10/29 |
Reviewed by: Robin Olsen
We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Families |
Posted on: | 2018/10/16 |
Activity Date: | 2018/10/12 |
Reviewed by: Selva
We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/20 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Packages: | 4 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/05/27 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Packages: | 6 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/05/31 |
Reviewed by: Evelyn B
This is the second evaluation sent to me by your company. As written on the first evaluation, the tour went off explicitly well. When our tour guide Ken Takahashi introduced himself to the group @ Yokohama Port, he has this pleasing smile with an excellent diction in English. We have had a quality tour and he explained to us important and interesting highlights of the different era on the Japanese history.
On behalf of the group, we would like to extend our appreciation to Ken Takahashi, tour guide and driver Mr.Higashi san for making our day in Tokyo a memorable one.
Dear Evelyn,
It was very nice to have you and your friends in Japan the other day. We are glad to know you enjoyed both contemporary and traditional Japan during the tour. We do hope you visit Japan again not too distant future and allow us to have another opportunity to take you to other fantastic places in this beautiful country. Once again, we appreciate your choosing our company and encouraging evaluation to us.
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Packages: | 6-Hour Private Tokyo Tour with Local Guide |
Attended as: | Friends |
Posted on: | 2018/04/27 |
Activity Date: | 2018/04/01 |
Reviewed by: Julie
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2018/01/17 |
Reviewed by: Caren
We are 9 persons with grandparents & children; Mr Phang is speaking mandarin, as we requested 6 hours private tour to visit some places:
1. Shimokitazawa Area
2. Ameyoko Market
3. Harujuku- Kiddy land
4. Rikuen Garden
Mr Phang is very good tour leader, he guides us how to walk around Ameyoko Market.
My families feel very comfortable to have a tour arranged, with very reasonable price compared with other website. Recommended to all travelers!
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Packages: | 6 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2017/11/23 |
Activity Date: | 2017/11/19 |
Reviewed by: Emerson
Took awhile to locate the guide at the port. Would have been easier to find with a more prominent sign. We had 7 people with luggage which completely filled the van. Ended up taking the luggage to our hotel first before starting the tour. Despite the somewhat rocky start due to the van size for our party we ended up having a good day. I would suggest no more than 5 people for that size van when you consider the luggage. The guide was wonderful and went out of her way to ensure we had a good tour and lunch spot. Would do again but with less people.
Dear Emerson, thank you very much for booking with us and all apologizes for the inconvenience whit the size of the van.
The biggest car can actually fit all luggage you had. However we've mismanaged and brought you the second biggest van. We are now operating all tours from Yokohama (osanbashi terminal) using the largest car, but please excuse us again and thank you for your honest comment.
Here's the message from your tour guide Akemi
--
It was really a nice to meet you and I am glad that you enjoyed the trip after all
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/09/24 |
Reviewed by: Marie Holland
A great day spent with our guide. He was very well informed and friendly. We saw so much in our short time from shrines, temples, the Palace and we were even lucky enough to see part of an traditional wedding. Lunch was something we'd not experienced before but was very delicious. Looking forward to coming back and spending more time next time.
Dear Marie
Thank you for having choosing my service. I had a very good time and we were very lucky that we could see the traditional wedding but also able to see one of the biggest festival in Meiji Shrine.
Sukiyaki lunch was awesome, IMAHAN is actually in one of the well reputed sukiyaki restaurant in Tokyo.
We've definitely had a good day with sunny sky.
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Packages: | 6-Hour Private Tokyo Tour with Local Guide |
Attended as: | Couples |
Posted on: | 2017/05/20 |
Activity Date: | 2017/04/29 |
Reviewed by: Sylva Adourian
A nice overview of Tokyo with a chance to see major attractions in One day.
Our Tour Guide Taiji Endo was professional, friendly and informative. He gave us a lot of background and history of the sites we visited.
Highly recommend this tour.
Thank you Sylva again for choosing me out of many and for your kind comment. It is such an nice idea to travel with relatives especially when you are not so close to each other.
I hope you enjoyed the lunch as it still is a memorable dish for me, definitely one of the best place that I've tried so far, and I really enjoyed men's talk with your husband.
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Couples |
Posted on: | 2017/04/25 |
Activity Date: | 2017/04/20 |
Reviewed by: Liza Maria
We just arrived from a fun filled experience tour in Tokyo. Our pickup transfer driver/guide arrived on time but unfortunately we got lost in locating the exact meeting area because of the wrong map that was given by the agency. Through the help of a Filipina working at Narita airport we were able to contact our guide. Inspite of the rain, our guide Taji still managed to bring us to Meguro River with full bloom cherry blossom trees and to the (secret) as described by our guide long stretch of cherry blossom trèes not popular to tourists.He also recommended an authentic and tasty ramen for our group to try. Thank you Taji for the wonderful experience!
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Packages: | 6-Hour Private Charter with Guide |
Attended as: | Friends |
Posted on: | 2017/04/22 |
Activity Date: | 2017/04/11 |
Reviewed by: Nina
三世代での東京観光をお願いし、
ガイドの方にとても親切にしていただきました。
また、素晴らしい写真スポットにて、素晴らしい写真を撮っていただき、とても感謝しています。
It was a good tour with good English provided and attention to detail.
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Packages: | Tokyo Full Day Tour |
Attended as: | Families |
Posted on: | 2017/01/25 |
Activity Date: | 2017/01/23 |
Reviewed by: Derek Edmonds
We enjoyed a second wonderful day on our visit to Japan with our guide Taiji. After a very long day visiting Mt. Fuji, we embarked on a city tour of Tokyo by planning a more leisurely pace. Starting the day by introducing Taiji to his first "Costco experience" was a fun and relaxing way to wind down from the previous day, then we quickly got back into busy mode for the rest of the day until dinnertime. Taiji adjusted quickly on the fly to our fickle plans but managed to combine great food, sightseeing, and shopping into one full and memorable day, including extra trips back to our place to drop off some of our shopping bags! Thank you so much again for showing us a great time in Tokyo, Taiji. We will certainly be back soon!
Thank you so much. It was a great pleasure, fun and experience for me too, especially Costco as you say, to have you too and I really hope to see you again in the near future.
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Packages: | 4 Hour Private Charter with Guide |
Attended as: | Families |
Posted on: | 2016/12/13 |
Activity Date: | 2016/12/11 |
Reviewed by: Mina Patel
Our guide was patient, friendly, informative, and very eager to show us the wonderful city of Tokyo. We had a custom itinerary, and she took us to each place and explained many things we would not have known on our own. The company even allowed us to choose our own restaurant because we have special dietary restrictions. The guide used public transportation, and helped us to familiarize with it. Very satisfied with the tour, all 6 people really enjoyed it!
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Packages: | Tokyo Full Day Tour |
Attended as: | Friends |
Posted on: | 2016/11/03 |
Activity Date: | 2016/10/27 |
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Dear Ron, Thank you very much for your review. We are so glad to know you and your wife enjoyed the tour.
As you experienced, we always try to meet your request whenever possible. The bamboo forest in Yokohama you visited is not known so well even among local people. We also glad you enjoyed the tea ceremony session as an optional choice where you actually prepared Maccha (the powdered green tea) by yourselves and served it to your partners. Your smiles made us happy. Once again, thank you very much for giving us an opportunity to serve you. Please come again!
Cheers, Ken