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Reviewed by: Alexandria S
Iku was wonderful! Very knowledgeable and extremely kind! She got us safely to each destination in a timely manner. Everything went smoothly because of Iku.
The food was amazing! We didn't expect such a lovely meal.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Friends |
Posted on: | 2019/07/14 |
Activity Date: | 2019/07/12 |
Reviewed by: Mike D
The trip went very smoothly. Levin our tour guide was a knowledgable , professional and excellent communicator. He is a great asset.
The driver and guide were both excellent. We got to see My Fuji despite cloud cover. Levin and the driver saw an opportunity to view the mount and took it. If we waited for the "normal" stop we would have missed the view ( like the majority of other tours).
The lunch that was provided at the Ninja village was great. There was plenty of local food and the service was very good.
The trips to the 5 lakes was excellent. The flight simulator was also a real hoot.
Overall the organisation and events were excellent. A great experience.
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Solo Travelers |
Posted on: | 2019/07/13 |
Activity Date: | 2019/06/25 |
Reviewed by: MC from Canada
My family (3 adults, 2 children) had an incredible time during this tour which was individualized for us based on our requests and preferences. Our guide Takashi was extremely knowledgeable, spoke excellent English and taught us so much about not only Mt. Fuji but Japan and Japanese culture. Additionally, Takashi’s broad international knowledge and understanding provided an added perspective and important context on Japan’s place globally today. Our driver Toshi was also excellent and entertaining and because of his understanding of weather patterns on the mountain, we made 2 critical stops along the way that allowed us to see the peak despite some poor weather conditions overall. Takashi took us to an incredible restaurant for lunch, a meal that all of us enjoyed and none of us will forget. An incredible trip overall which was made even better by the connection we made with our guide Takashi. On a personal note, I left my phone in the vehicle and Takashi & Toshi ensured that it was returned to me the same evening! It was much appreciated! I would highly recommend this private tour and ask for Takashi!
Thank you very much for your excellent review with such detailed description. It is very kind of you. Toshi and I are very pleased to know that we contributed to your family having a good time in Japan. It was our pleasure to have such a lovely family as you as our guest. We also had a wonderful time with you as we really enjoyed discussing various issues relating to Japan, Canada and the rest of the world. I hope that you also enjoyed your travel in Western Japan. Please give our best regards to the rest of the family. All the best wishes. Takashi
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Packages: | Mt.Fuji 5th Station and Lake Kawaguchi Tour < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/07/12 |
Activity Date: | 2019/07/09 |
Reviewed by: Jackie
The hike was great and the mountain guide Ken was outstanding. But there was an issue of communication on the before and after the hike. This was supposed to be an English-language tour but it was not really in English. I was lucky there was a Japanese lady in our group who speaks English and became my interpreter. Otherwise I would rate this tour 5.
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Packages: | Yoshida Route Plan / Designated 8th Station Lodge |
Attended as: | Solo Travelers |
Posted on: | 2019/07/11 |
Activity Date: | 2019/07/09 |
Reviewed by: Alexander
Me and my two friends were with this trip last week. We had a wonderful experience, and discovered places we might never have encountered ourselves.
The guide was also really friendly with far above standard English, and was very enthusiastic.
The lunch we received in the bus was unfortunately not up to expectation, so for that I would rate it 4/5 stars.
The schedule was on time, and we arrived 20 minutes prior to our timetable.
In all we had a positive experience, and I would recommend people to go in this tour, since it’s not expensive in comparison to other day trips with a guide.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Friends |
Posted on: | 2019/07/11 |
Activity Date: | 2019/07/09 |
Reviewed by: Inma
Japanese punctuality and attention to detail, all in a very simple and unassuming way. Great experience and very well paced and organized.
We were an eclectic crowd and the guide was even discreet enough to just act surprised when somebody asked her why Japanese “Fuji” water was exported to the United States and never drank by the japanese. I think she confused Fiji water with the water from Mount Fuji. Oh lord!...The guide was marvelous and discrete by saying she did not know....
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/07/07 |
Activity Date: | 2019/07/05 |
Reviewed by: Lawrence
It was bad raining day.
Did not get chance to go on the Ropeway and to see Mt Fuji, because of rain, fog and windy
The tour guide was good to explain things to us.
The bus driver is very excellent driver, no hiccups on the way she drives on the wet, fog winding road.
I did enjoy the tour.
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Packages: | おすすめプラン |
Attended as: | Solo Travelers |
Posted on: | 2019/07/07 |
Activity Date: | 2019/07/04 |
Reviewed by: Zach
Hiking Mt. Fuji was one of the biggest highlights of my trip to Japan. The excursion was very well organized. The meeting location was easy to find and the trip to the rental shop and mountain were comfortable and reasonably quick. Once reaching the 5th station we were introduced to our guide Ikeda who gave us an hour to prepare for the hike. Ikeda was a terrific guide leading us up the mountain at a safe rate to prevent altitude sickness. Even though most of the hike was in rain it was still a lot of fun. I suggest either bringing proper rain gear or renting it if anyone decides to undertake the hike. Overall this is an experience that I would gladly undertake again.
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Packages: | Review Rebate Special / Yoshida Route Plan / Lodge on 7th or 8th Station |
Attended as: | Couples |
Posted on: | 2019/07/05 |
Activity Date: | 2019/07/01 |
Reviewed by: Alexia and Chris
A very easy tour, however not enough free time in each destination.
The lunch we ordered wasn’t nice. Better off purchasing authentic food at each stopping destination.
Tour guide was friendly and informative.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/07/04 |
Activity Date: | 2019/07/02 |
Reviewed by: David B
Great guides, professional, knowledgeable, and courteous. You won’t be disappointed.
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Packages: | Shinjuku Pick Up Plan - No Gear Rental |
Attended as: | Solo Travelers |
Posted on: | 2019/07/04 |
Activity Date: | 2019/07/02 |
Reviewed by: Amber
The entire tour was rushed not sure why as we couldn't do the ropeway, so you would think we would have had extra time. They added a box to the website showing that it was closed after my group had already booked the tour. We took a cruise through the fog, and it was not on the cool pirate boat described and pictured. The cruise was a waste as well because you couldn't see anything. We also went to the museum which is supposed to provide a great view of Fuji but again we couldn't see anything.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/07/02 |
Activity Date: | 2019/06/27 |
Reviewed by: Heather
We knew that it was a bus tour, but it was a little cramped compared to other bus tours that we have been part of in Sapporo. I think that is due to that this tour is in Tokyo so more people were on the bus. The tour guide, Irene was very nice and accommodating, despite some rude tour people on the tour bus. As a bit of advice, when you are given a time frame in Japan, you better be punctual or you will be left behind! As we were going to various places, we were on a challenging schedule, so the tour guide let everyone know this at the beginning of the tour, and everyone needs to be respectful of each other's time. Two people did not respect this rule and ended up being left behind at one stop, but made it back to the bus at the next stop, fortunately for them the distance was reachable, but I'm sure had a bit of a walk to catch up. The weather that day did not allow for us to see Mt. Fuji, which was a bummer, but not the fault of the tour guide or the tour experience.
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Families |
Posted on: | 2019/07/01 |
Activity Date: | 2019/06/22 |
Reviewed by: Christine
The tour guide is great unfortunately, the tour itself is not exactly how it disclosed. The bus stop for 5 minutes for one spot to view Mt. Fuji but not the best view at all. As we drove by we saw there are few spots that we can see the Mt. Fuji very clear but the bus just driving by very fast. The ropeway was under construction so they skip that part. This tour claims that we’re supposed to go on a pirate ship to tour Ashi Lake instead we just went on a ferry. We were a little disappointed cause it was not how it disclosed.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families with Young Children |
Posted on: | 2019/06/28 |
Activity Date: | 2019/06/26 |
Reviewed by: Rachel
This tour stops at all the right places and each stay isn’t too short or too long. Our tour guide Amy was brilliant, even offering to take pictures for us solo travellers and she made us all Origami birds on the bus ride home. Engaging and very informative.
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Packages: | Bus Tour Without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/06/27 |
Activity Date: | 2019/06/25 |
Reviewed by: Margret Best
We only had one full day in Japan on our way home to Australia so we decided to take a tour out to the iconic Mt Fuji. We were picked up right on schedule from our hotel and spent about half an hour collecting other people from various locations before heading out to Mt Fuji. Our guide entertained us along the way with some history and personal anecdotes and even a little sing-along in Japanese. The weather favoured us too, the day being clear and sunny, so we were able to see the peak. The only downside was the cold wind. I was wishing for earmuffs! The cable car ride was cancelled due to the wind but we were able to see a lovely peace park instead. We could have returned to Tokyo on the bus, but we opted for the Bullet train instead. Our guide made all that easy. The experience of seeing those fantastic trains whooshing through the station while we waited for ours was amazing in itself. I'd definitely recommend this tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/06/27 |
Activity Date: | 2019/06/16 |
Reviewed by: Rowel
Good but we were not able to see mt. Fuji due to the weather.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families |
Posted on: | 2019/06/27 |
Activity Date: | 2019/06/24 |
Reviewed by: Tiernan
Almost everything about this trip was perfect, from the travel guide, to the atmospheric views. The only major con I have is the ropeway ride. They stuff as many people as possible onto oa singular cart so that you can't move or take photos of the views through people's heads. Not a dealbreaker, but it's the reason I wouldn't give this trip a perfect score. 4/5.
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Packages: | Bus Tour without Lunch |
Attended as: | Couples |
Posted on: | 2019/06/21 |
Activity Date: | 2019/06/19 |
Reviewed by: Ahmed Abu Tayeh
It was a great tour with a very nice tour guide. The visits were very well organized and the places we went to had a lot of nice views. Highly commended
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Packages: | Bus Tour Without Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/06/20 |
Activity Date: | 2019/06/18 |
Reviewed by: Crystal Robens
The guided tour picks up at Ikebukuro or Shinjuku station. Our tour guide was Nobu and he was quite wonderful! The bus ran right on time. It wasn't full for the day we chose because it was an overcast day. Mount Fuji peeked out of the clouds for just a moment while we were at the top so we got to see it!! It was awesome!! The tour hits up the Mt Fuji 5th station shop, includes a lunch at a French restaurant (with special accomodations for the vegetarian in our group). You get a $3 souvenir or ice cream voucher too. The cruise on the lake was the best part! If I was making a suggestion, the top of Mt Fuji and the amusement park could be 15 minutes longer and the lake area could be 30 minutes less in exchange. Other than that it was the absolute best and I would recommend to anyone!
Thank you for choosing our trip service! We are glad to hear that you have enjoyed yourself.
We are very pleased to know that you will recommend our tour to other customers.
Also, we will improve our service with regards to time arrangement in the future.
Thank you very much for your precious opinion.
We look forward to seeing you again!
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Families |
Posted on: | 2019/06/19 |
Activity Date: | 2019/06/19 |
Reviewed by: Ali
The tour was ok. It was good to have a tour guide to help explain things. We were only on the mountain for 30 minutes which was no where near enough time. We needed at least an hour. The boat ride was nice too. The ropeway was closed due to wind so they took us to an aquarium close to the mountain. The aquarium was absolutely awful. There were dead turtles in a few of the tanks. I would have preferred to have headed back to Tokyo a little earlier and skip the aquarium. Most of the folks on our tour complained about the aquarium. Not having a reserved seat on the bullet train was also a disappointment. I would recommend a reserved seat on the bullet train to and from the mountain if you can do it.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Couples |
Posted on: | 2019/06/19 |
Activity Date: | 2019/06/16 |
Reviewed by: Laura Vanegas
The tour was good. I enjoyed.
I like that during the bus the guide was talking about some interesting things about Japan.
During the Cruise in Lake Ashi, you only can see Mt. Fuji almost when you have to leave de ship. I think this is not a good lake, a better one its the lake next to the Ashi Lake.
The lunch was very tasty but too small. I could eat more.
They have no pick up and drop off service from Asakusa area.
The tour was OK.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/06/18 |
Activity Date: | 2019/06/14 |
Reviewed by: A. A.
Every thing was out standing. Six of us. Guide was also v good. Even whether was in our favour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/06/18 |
Activity Date: | 2019/06/16 |
Reviewed by: Bree
The whole day was great and well organised, all the guides were very helpful and informative.
The forest walk and cave was the highlight of the day. The cave was suprisingly a lot harder than I expected, but still very fun even if it was slippery. Was very thankful they provided the jumpsuits and helmet as I would have got very dirty /wet otherwise.
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Packages: | Mt. Fuji, Cave and Forest of Spirits Tour |
Attended as: | Solo Travelers |
Posted on: | 2019/06/17 |
Activity Date: | 2019/06/06 |
Reviewed by: Eugen
Outstanding, wonderful tour, wonderful tour guide. Unfortunately we were not able to ride the gondola. The boat tour was windy and cold. The Mt Fuji did not hide from us. Kristi the tour guide is excellent and tried to educate us as much as she can. Thank you.
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Packages: | 17:30 / 19:30 / 21:30 Show Plan: Robot Restaurant Ticket |
Attended as: | Families |
Posted on: | 2019/06/17 |
Activity Date: | 2019/06/15 |
Reviewed by: Dipaul Nix
What I love the most about the trip is our tour guide. Kana did an awesome of explaining and lifting the spirit of everyone on the tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/06/17 |
Activity Date: | 2019/06/14 |
Reviewed by: Edgar
We got lucky; the weather was nice! We were able to see and admire the majestically beautiful Mt. Fuji. Our very energetic tour guide, Blair, has provided the entertainment we needed while on the bus. Hence, our trip has become more fun and memorable. We are sure to revisit!!
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Couples |
Posted on: | 2019/06/16 |
Activity Date: | 2019/06/14 |
Reviewed by: Maggie Wong
It is highly recommended this tour of Fuji.
Mt. Fuji Fifth Station – It was cold with heavy rain in the trip to Mount Fuji. The tour guide was nice and caring. She was a Japanese with good spoken in English.
Lunch at Fuji-Q Highland was very great and the food was delicious. The environment in the restaurant in Fuji-Q Highland was nice and grand.
Cruise on Lake Kawaguchi & Fuji Panoramic Ropeway
- We spent enough time in a boat at Lake Kawaguchi and Fuji Panoramic Ropeway. I enjoyed the trip and eating delicious soft serve ice cream.
Again, it was a Great tour! it was very convenient.
I really enjoy the trip in Mt.Fuji 5th Station and Lake Kawaguchi Panoramic Tour and I will recommend to my friends to join this tour.
Dear customer,
Thank you for choosing our tour to Lake Kawaguchi and Mt.5th Station!
We are very glad to know that you have enjoyed your trip wholly.
It is also reassuring to hear that there was no problem understand the tour guide.
We look forward to serving more customers in the future with the same quality.
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Friends |
Posted on: | 2019/06/16 |
Activity Date: | 2019/06/10 |
Reviewed by: Bree
Our guide was excellent; knowledgable, interesting and funny. We really liked him. The trip itself was really enjoyable. We weren't lucky with the clouds and couldn't see Fujisan for most of the day, but were lucky enough to catch a glimpse in the afternoon while enjoying delicious ice cream. Driving past the suburbs of Tokyo and out in to the countryside and different towns was really interesting. A great way to see outside of Tokyo even though Fuji was elusive. The view of Fuji when it did come, was stunning.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/06/15 |
Activity Date: | 2019/05/20 |
Reviewed by: Bob Tripp
Outstanding tour of Mount Fuji and overall great experience. Mr. Koizumi did a fantastic job as our guide and I would definitely recommend him for anyone taking this tour. His knowledge and overall attitude made the trip something I know my family and I will not soon forget. Thanks to everyone that made the tour what it was.
Dear Bob
Thank you very much for your kind review. I was so happy to find and read it in Veltra site today. I am very pleased to know that you and your family enjoyed the tour of Mt. Fuji very much and that I contributed into your spending good time in Japan. It was my pleasure to guide such a wonderful family as you around the region. Please give my best regards to the rest of the family. Takashi
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Packages: | Standard Plan with Top Guide |
Attended as: | Families |
Posted on: | 2019/06/15 |
Activity Date: | 2019/06/12 |
Reviewed by: Syella Sinsilia
I highly recommended this tour if you want to go to Mount Fuji. The bus was cleaned and the tour guide gave tour description for every accurately. Lunch at Fuji Q highland park was delicious and served very well. Although it was raining all day during the trip but we can enjoy it. We have enough time for cursing at Kawaguchiko lake and enjoy fantastic view during the ropeways. My children loves the free ice cream voucher.
I gave 5 stars for veltra and thank you for given us a memorable and wonderful journey in Mount Fuji.
Dear customer
We are very happy to know that you and your family enjoyed yourself and were able to make great memory despite the rainy weather.
Thank you for rating our tour a 5 star and we will try our best in keeping the standard of the tour.
Ice cream always makes things better!
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Families with Young Children |
Posted on: | 2019/06/14 |
Activity Date: | 2019/06/09 |
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Thank you for excellent review!
We hope your whole experience in Japan to be an unforgettable one!
Best regards,
Japan Panoramic Tours