Reviewed by: Tanya
Unfortunately the Tour guide was not very good at English which made it difficult for us to get an understanding of the sites we visited.
She was very sweet and tried her best but overall it left ya disappointed.
There is also A LOT of bus time on this tour, it was tiring.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Couples |
Posted on: | 2019/11/08 |
Activity Date: | 2019/11/06 |
Reviewed by: Rob Thompson
Overall this was a well run bus tour with our pickup from Shinjuku. Very comfortable bus departed around 9am and drove around 2 hrs before first activity of the day. While some of the stops felt a bit rushed, the upside is not only going half way up Mt Fuji to 5th station, but also including a few other fun activities.We were fortunate to have a clear day with just a bit of cloud, and got a great view & photos of Mt Fuji peak, which is not always possible due to weather conditions. Oshino Hakkai & Ninja Village were pretty & interesting, and the lunch was an exceptional buffet, far better than I expected and absolutely worth the small extra charge. The Fuji 4D simulator ride at the theme park was unexpected and good fun. Personally I felt that the extra time required for the Lake Kawaguchi stop was not worth the effort, too quick and really just another pretty lake for a quick photo. I would recommend a separate trip to Lake Hakone area for this purpose.
Guide Guilia was very enthusiastic and informative, and while the trip was conducted in English, I noted that she spoke several other languages fluently.
The only issue I had with the day I chose, was that it was a public holiday, and the easy 2 hr morning trip took over 4 hrs on the return because of very heavy traffic. In fairness while this was totally beyond control of the tour company and I offer no blame at all to them, they actually managed to minimise a bad situation as the bus driver skilfully negotiated B roads back to Shinjuku and by avoiding the expressway likely achieved the 4 hr return instead of a 5-6 hr disaster. I would not recommend doing this day trip on a public holiday, but I would not hesitate to otherwise recommend this tour to friends travelling to Tokyo in the future.
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Friends |
Posted on: | 2019/11/07 |
Activity Date: | 2019/11/04 |
Reviewed by: Wayne
Pick up was efficient but the time was an hour later than that advertised in the literature, Mount Fuji was great, lunch was fine then it rapidly deteriorated. The post lunch itinerary was changed due to volcanic activity at the advertised ropeway. The lake cruise was forgettable, it was overcast and wind, it was very poorly supervised by the guide who gave garbled instructions that we couldn’t understand The ropeway was left to last by which time it was getting dark and the wind was getting up so we gave it a miss and poodles around for an hour in the souvenir stalls.
The return was chaotic we wasted ages dropping off people returning to Tokyo by train then it was a crawl even though the congestion wasn’t bad. It took more than 3 hours to cover the 70 km from the ropeway to our hotel
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/11/07 |
Activity Date: | 2019/11/05 |
Reviewed by: Mili
Hicimos este tour los primeros días de Octubre y lamentablemente nos toco nublado y
No pudimos ver e Monte Fuji. La guía muy amable, pero si ya no puedes ver El Monte Fuji todo el tour pierde su encanto. No se confíen de las predicciones del tiempo!
El almuerzo buffet fue regular. Pudimos regresar en el
Tren bala pagando un adicional, tour muy caro sobretodo si te corres el riesgo que te toque día nublado
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Packages: | Return by Bus with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/11/06 |
Activity Date: | 2019/10/06 |
Reviewed by: Dinny
We had a very enjoyable trip to Mt Fuji. Our tour guide was very friendly and helpful. Lunch was good and enough for an all day tour. We then went to pick grapes. The tour ended up at a winery and we purchased a nice bottle of sweet wine to remember our trip plus a box of peach jelly. overall it was a very nice tour and well organised.
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Families |
Posted on: | 2019/11/06 |
Activity Date: | 2019/10/31 |
Reviewed by: Salome
The tour was very good, we picked this one because it didn’t stop at the shopping mall as we didn’t want that. The sight stops were very short but they had to be because we stopped at four different spots. The tour guide named Joy was The best tour guide we’ve ever had. She was informative about everything and gave us extra information on the way about anything that could be seen from the windows and she was funny too. We recommend this tour very much
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Packages: | Bus Tour Without Lunch |
Attended as: | Friends |
Posted on: | 2019/11/01 |
Activity Date: | 2019/10/30 |
Reviewed by: Lily
We had such an awesome time with this Mt. Fuji tour. The activities are well-organized, we enjoyed walking around the villages, taking photos with Ninja and beautiful Mt. Fuji almost every where we went to. The lunch was super delicious and since it was a buffet so our 4 kids enjoyed all their favorite food. Ami is such a friendly and knowledgeable tour guide, we loved the way she taught us how to make a small origami and I like her poems too. The price of the tour is higher than others but it is worth the money.
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Packages: | Mt.Fuji Tour without Lunch (2019 Plan) |
Attended as: | Families with Young Children |
Posted on: | 2019/10/25 |
Activity Date: | 2019/10/03 |
Reviewed by: Marcus
Brought mom on this tour today! It was her first time in Tokyo, and I was quite worried how the tour would turn out given the weather forecast (rain!) and the reported closures of certain attractions caused by the recent typhoon. As it turned out, our worries were unfounded! While it was indeed raining as we were boarding the bus this morning, the weather started to clear as we head closer to Mt Fuji. The tour agency also made very good arrangements for us to have a great time. Coupled with the enthusiastic tour guide Jane, I would say our whole bus-load of people truly had an unforgettable day out! And guess what we found at Mt.Fuji? None other than Mt.Fuji!! I know this may not make sense, but you'd be surprised how many people went to Mt Fuji without seeing it...mainly due to weather issues. Well, we thought we wouldn't be able to catch it, but we did...snow-capped no less!
Really appreciate the quality of the tour, the seamless arrangements from one destination to another, and the professionalism show by the tour guide, and our bus driver. Couldn't have asked for more. Thumbs up!
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Packages: | Review Rebate Special / Return by Bus with Lunch |
Attended as: | Families |
Posted on: | 2019/10/22 |
Activity Date: | 2019/10/22 |
Reviewed by: roxayne
Overall they take very good care of you. Make sure you bring a lot of 100 and 500 yen coins with you on the mountain to use the restrooms and buy snacks. bring snacks. We had a day of bad weather so our tour group actually didn't go higher up than 7th station. BUT we signed a waiver and were able to go up ourselves and bring back the rental gear on our own at the end of the day. Since we missed the bus for the tour because we left, we had to get our own bus back to Tokyo, but that was only like $60 bucks total. Definitely definitely definitely get the rental gear. it is so helpful. We are young and fit-ish and it took us 6 hours to go up (with a 15 hour break at 7th station) and 3 hours to come down. not too bad. i think with the entire group it would have taken a lot longer. the last hour was the hardest because of the thin air. Nowhere in the entire itenerary of the tour does it say this, but going to Fuji-Q Highlands amusement park is on the docket. That would have been fun, had we already gone up to the top and back, but since the tour bailed early, we decided we came to climb and that was what we were going to do. sooooo worth it. it was an amazing view and our favorite part of our whole trip to Japan.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2019/10/11 |
Reviewed by: Nili
Overall we had a beautiful day with excellent weather that made it possible for us to see Fuji.
I gave this tour only 3 stars because:
1. When I book the tour, they advertised false picture of the Pagoda and Fuji in the background view, and added details about this stopping point that made me think I will get there and that was the main reason I booked this tour. In reality, the point was just another shrine, not something special with almost no view of Fuji to take pictures of.
2. The tour was suppose to end 18:30-19:30 according to the itinerary, in reality, we ended at 15:00 and it felt like we were rushing to get to the next stop, and came back to Tokyo at 17:30. So 1 hour less in the Fuji area...
This is not what I was paid for. When I wrote Veltra about their false advertisment, they just told me they took off the wrong pictures, but gave no compensation at all.
Also- our guide was from Japanican- so I wonder why even bother ordering from Veltra if it cost a bit less ordering from Japanican if we got their guided tour anyway?
My suggestion, if you really want to see the entire Fuji mountain- take a different tour in the lakes area, because we only saw half of it every stop. And each stop was super crowded.
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Packages: | Bus Tour Without Lunch |
Attended as: | Families |
Posted on: | 2019/10/11 |
Activity Date: | 2019/10/10 |
Reviewed by: Samica
My wife and I had an awesome time with this tour. Its a beautiful day in September which I thought it would be raining but it ended up that we see a glimpse of Mt fuji, sunny and warm though clouds covers this mystical mountain most of the time. Better for you to bring jacket in 5th station as it gets very chilly, walk through the side of the building where there are benches good for photoshoots, away from most of the tourist. We head down for noodle soup afterwards, perfect timing to ease my cold body. We also had fun in grape picking as it was our first time, truly memorable. Berry grape was really sweet and jelly in texture, we had constant reminder to pick only what we can eat. There are lot of shops for souvenir which was great! Our Japanese English tour guide was very informative and helpful. I recommend this tour package If you want to have well organize and a quick escape from tokyo.
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Couples |
Posted on: | 2019/09/26 |
Activity Date: | 2019/09/26 |
Reviewed by: Jane Dorey
The trip was excellent along with the guide and the lunch we had, well done
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/23 |
Activity Date: | 2019/09/19 |
Reviewed by: NatC
Awesome day tour lead by a very knowledgeable and funny tour guide Kana-san!
We were a little unlucky with the weather however Mt Fuji was visible for a very limited time throughout the day. Would highly recommend for anyone with limited time in Tokyo as a must see!
Lake Ashi cruise was also beautiful and gave us another brief view of Mt Fuji as the clouds parted.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/14 |
Activity Date: | 2019/09/11 |
Reviewed by: Efren Munoz
If anyone wants to hike up to Mt. Fuji and walk around the crater, I recommend this.
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Packages: | Yoshida Route Plan / Designated 8th Station Lodge |
Attended as: | Solo Travelers |
Posted on: | 2019/09/12 |
Activity Date: | 2019/09/04 |
Reviewed by: otoko
The climb up to our 8th station hut was a nice day! However the weather turned to windy and rainy overnight, so the summit was closed and we experience the soggy weather descending to the 5th station, unable to access the summit. While safety is the top priority, we are all understandably disappointed without accessing the summit as envisioned when we signed up for the climb!
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Packages: | Shinjuku Pick Up Plan - With Gear Rental |
Attended as: | Solo Travelers |
Posted on: | 2019/09/05 |
Activity Date: | 2019/08/29 |
Reviewed by: Mike
I booked this tour for 5 people. The overall experience is alright. We are not able to see Mt. Fuji because of how cloudy it is. Our tour guide was nice. We felt we were rush a bit, each stop only lasted for an average of 30 mins
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/09/03 |
Activity Date: | 2019/09/01 |
Reviewed by: Reginald
Please be on time. The bus lives on time. You will find plenty of food to buy.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Couples |
Posted on: | 2019/09/02 |
Activity Date: | 2019/08/31 |
Reviewed by: Melinda
Great day tour to Mt. Fuji and several other attractions. Yukiko was a wonderful tour guide. I really appreciated the history and knowledge she shared about Japan and the sites we visited. I also liked that before stopping at each site she presented a map that provided a basic layout of the site. Be sure to wear comfortable shoes, bring a sweater or jacket for the Mt. Fuji visit and take lots of pictures!
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/09/01 |
Activity Date: | 2019/08/29 |
Reviewed by: Saima
Excellent tour, we took a trip on 27/8/19 and we got to experience Mount Fuji in all it’s glory, Shiraito falls was another highlight of the trip. Our guide Ms. Yuki Koh was so informative, we really learned a lot about the backgrounds/significance of each location and also about Japanese culture and history. Two thumbs up
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Packages: | Bus Tour Without Lunch |
Attended as: | Families |
Posted on: | 2019/09/01 |
Activity Date: | 2019/08/27 |
Reviewed by: Elena Hamm
Guide was very competent and wonderful, took very good care of the group, kept everyone safe
Rating: | |
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Packages: | Yoshida Route Plan / Designated 8th Station Lodge |
Attended as: | Friends |
Posted on: | 2019/08/31 |
Activity Date: | 2019/08/29 |
Reviewed by: Erin
The trip was very well organized, however communication was lacking at multiple points in the hike. Firstly we were not told the name of the mountain hut we were stopping at or the elevation - which was important as it was the highest mountain hut and having a can of oxygen to help with the overnight altitude sickness would have been very helpful. Secondly, although some hikers were clearly ready and able to go at a faster pace than the very slow crawl of the main group, we were required to stay with the main group. This became problematic because the faster hikers could have easily summitted and returned to the mountain hut the first day, but due to the slow pace, the entire group was unable to summit the next morning because of bad weather. The guide also failed to warn the group that we would likely not be able to summit the next day until just before we went to sleep the night of the first day. Lastly, although the guide did allow faster hikers to go ahead of the slower hikers on the way down the mountain, they failed to say what time the group would be meeting to get on the bus to the onsen. I ended up having to wait over 3 hours at the 5th station before the bus departed. Although the guide was very helpful and attentive to the weaker hikers, I’d say if you are in good physical shape, it may be better to hike on your own. Being in this tour was limiting and prevented me from summitting when I otherwise could have which was very disappointing. But for weak or beginner hikers, this tour is ideal. The equipment rental and the onsen after the hike were excellent.
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Packages: | Yoshida Route Plan / Designated 8th Station Lodge |
Attended as: | Friends |
Posted on: | 2019/08/29 |
Activity Date: | 2019/08/27 |
Reviewed by: John Rambo
Let me be clear, the guides from this tour are great. However, there were 38 people in my group, which is insane. Next, the pace that the tour guides force everybody to walk at is slower than a turtle. I completely understand they are trying to accommodate the slowest and least fit hikers, but this was super frustrating. It took us 6 hours to get from 5th station to 8th station. We stopped every 20 minutes for breaks. During our sleep over in the hut at 8th station, everyone was literally given a space to sleep in that was 2 feet wide (about 60 cm). This was awkward and impossible. Finally, my group never got to summit the mountain because there was poor weather the morning of our summit. Other independent hikers were summiting, however, we likely didn’t because our guides were concerned about the inexperienced hikers in our group.....I mean, one guy was actually hiking in skinny black denim jeans!!! In conclusion, I could have summited and descended back to 5th station in around 7 hours. This group reaches only 8th station in 6 hours. If you are a meditate level hiker or better, just do this hike independently.
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Packages: | Shinjuku Pick Up Plan - No Gear Rental |
Attended as: | Friends |
Posted on: | 2019/08/29 |
Activity Date: | 2019/08/27 |
Reviewed by: LeZakAttack
Outstanding from beginning to end.
The guide was funny, knowledgeable, and spoke IMPECCABLE English.
There was heavier than usual traffic and the guide kept us updated on ETA and impact on schedule.
All the activities were excellent, including the substituted activities that were neceisstated due to closures of part of the original activity (due to volcanic activity).
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/26 |
Activity Date: | 2019/08/24 |
Reviewed by: Pauline
The information gave that it was a beginners trail. To me it was more than beginners. I found it quite a challenge. I ended up not going to the summit, because the climb to the 8th station wore me out. Also the sleeping arrangement could be better. There was 7 girls next to eachother and the whole time I tried to sleep I could feel the two girls next to me. I would appreciate a little more (private) room. 6 girls on that same space would have been more than enough. I found the information before the trip incomplete. More info could have been given on the trail, the sleeping arrangement and the cold an rain that can be expected.
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Packages: | 5th Station Meet-up Plan - No Gear Rental |
Attended as: | Friends |
Posted on: | 2019/08/25 |
Activity Date: | 2019/08/23 |
Reviewed by: Russell NY
The guide was terrific - friendly and knowledgeable. She kept the group engaged and interested. It's a shame that Mt Fuji was shy and hiding from the tourists but that's no fault of Veltra. We had a wonderful time on Fuji and the rest of the tour anyway.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/23 |
Activity Date: | 2019/08/19 |
Reviewed by: Donal
It was a hot, cloudy day and almost no part of Fuji-San was visible, but it was an enjoyable trip and a great way to see the area quickly in one day.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/08/21 |
Activity Date: | 2019/08/18 |
Reviewed by: Mei
A well organized tour which we, as couple enjoyed today. Sad that the weather was gloomy and cloudy that we failed to see Fuji-San but nonetheless, we still enjoyed all of these UNESCO heritage sites. Approved!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2019/08/20 |
Reviewed by: Ravi
Bad weather destroyed this tour. The operator was aware of the typhoon that hit Japan but decided to go ahead with the tour. The weather did not improve, we could not see mt fuji at all. Instead we saw a museum and a pathetic aquarium.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/08/20 |
Activity Date: | 2019/08/16 |
Reviewed by: Shay Zak
Veltra is a first class tour company. They ensured my needs and the needs of the other climbers in the group were met. The guides clearly communicated the itinerary, meeting times, and expectations. Our safety was paramount. As a group we were well prepared. We had the correct gear to ensure a successful climb and memorable experience. Despite the less than favourable circumstances with the large number of other climbers they never complained or displayed a negative attitude. I felt confident in my guides climbing expertise and knowledge of climbing and the area.
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Packages: | Shinjuku Pick Up Plan - No Gear Rental |
Attended as: | Solo Travelers |
Posted on: | 2019/08/19 |
Activity Date: | 2019/08/17 |
Reviewed by: Lisa
The tour was great. Our guide was very informative and a delight. Lunch option was very good.
Rating: | |
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families |
Posted on: | 2019/08/17 |
Activity Date: | 2019/08/16 |
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Reply from activity provider
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Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with her.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours