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Reviewed by: Max
Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/25 |
Activity Date: | 2019/04/23 |
Reviewed by: Hamed Badiyan
We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Couples |
Posted on: | 2019/04/25 |
Activity Date: | 2019/04/23 |
Reviewed by: Varsha D Wadhwa
We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.
We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.
We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.
Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.
We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.
We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.
THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.
Thank you for your feedback!
We are glad that you enjoyed the trip.
We are waiting for your next trip with us again.
Have a nice day!
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Couples |
Posted on: | 2019/04/23 |
Activity Date: | 2019/04/12 |
Reviewed by: Belen from guam
We had a very fantastic experience from Vetra. We were able to see a beautiful Mt. fuji , the weather was great for us . Its all worth it the whole trip even our tourist guide Ms. Yoko .
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/04/22 |
Activity Date: | 2019/04/15 |
Reviewed by: Praneeta
The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Elena
Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Lee
Excellent guide. Very informative and helpful throughout the whole trip.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/18 |
Activity Date: | 2019/04/16 |
Reviewed by: Derek E
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/16 |
Activity Date: | 2019/04/14 |
Reviewed by: Ray
The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.
I should opt to visit the places myself instead of following this tour. Disappointed.
Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.
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Packages: | おすすめプラン |
Attended as: | Couples |
Posted on: | 2019/04/15 |
Activity Date: | 2019/04/13 |
Reviewed by: Dario
I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/11 |
Reviewed by: Jeremy
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/10 |
Reviewed by: Bianca
Shin San was an amazing tour guide very informative. Great food for our lunch Mt Fuji was smiling at us for most of the day. Would highly recommend to other!
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/11 |
Reviewed by: Peter Snow
The tour was delayed by heavy traffic which as the tours are run almost daily should have been anticipated with an earlier start.
The tour arrived at the Mt Fuji 4th station car park where we waited one hour for a parking space for our coach. The time then available was very limited but sufficient as there was little to see or do. The flank of Mt Fuji shielded by trees is uninspiring, although it was sunny and clear.
We then went for lunch at a lakeside restaurant. The food had been laid out on individual trays and was a very good selection of traditional food.
Immediately after lunch we were back on the coach for a drive to lake Ashi where we disembarked for 20 minutes before the "Cruise". It was a ferry service between stops on the lake and we boarded at one stop and disembarked 15 minutes later at the next.
We went from the landing dock up to the cable car lower station at 16.20 and ascended via the cable car cabin to the top. There was a shrine and viewing points over the lake below.
As we had arrived late at the 4th Station, the clouds had since gathered and there was little to see. Mt Fuji that was fully visible earlier was now covered. at 17.10 the last car descended and we were back on the coach at 17.30. The coach faced 2 hours stuck in traffic back to Tokyo or there was an option to self-fund a bullet train back from Odawara station. I could not leave the tour fast enough and went by train.
For the price I paid of $134 I feel this tour is best avoided.
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Packages: | Bus Tour with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/12 |
Activity Date: | 2019/04/06 |
Reviewed by: Stewart Allen
Superb guide.Transport good.
Pity we could only go to stage 1 on Mount Fuji but only the weather is to blame and not the company.
The lake cruise was very short and perhaps not as interesting as may have been expected? Thew bullet train ride back to Tokyo was great.
Overall well worth the effort and well organised.
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Packages: | Bus Tour with Bullet Train Return (Without Lunch) |
Attended as: | Couples |
Posted on: | 2019/04/11 |
Activity Date: | 2019/04/02 |
Reviewed by: Greg L.
Our group of four paid USD134/person, poor value for what was provided.
Departure from Asakusa was 20mins late for no apparent reason.We made 2 stops to pick up more passengers, made the tour group of 40 people - what happened to the max group of 20 that was indicated?
After approx. 2.5 hours we arrived at the Mt Fuji tourist office for a restroom stop then proceeded to the Mt Fuji 4th station, instead of the 5th station, no problem as it was beyond the control of the tour operator. The trip to the 4th station took almost 1.5 hours, instead of 15 mins. due to the large number of buses on route. The operator should have been aware of this delay and made arrangements for this stop to happen later in the day when not so busy. The 4th station stop was very disappointing as all could be seen was the side of the mountain and some slushy snow on the ground. The local authorities could also have better managed the flow and access of buses by limiting each stop to 15mins rather than leaving it to the discretion of each tour operator. From there we were bused to lunch which was probably the only worthwhile inclusion of the entire day. After lunch we bused to the lakeside to catch a 15 min ferry ride to the Komagatake Ropeway - hardly something one would call a cruise. At the Ropeway we were shuffled into a cable car and once at the top of the mountain told to come straight back down as the Ropeway was about to close down - why bother taking us up in the first place? Back on the bus we were dropped off at Odawara station to catch the Shinkansen back to Tokyo, our choice rather than enduring a 3 hour ride back during peak hour. No compensation/discount was allowed for us making our own way back to Tokyo. Overall this was a complete disappointment and poor value for what was paid. If Sunrise Tours has any conscience it would consider refunding the majority cost of this tour as it did not deliver what was paid for and expected. Voucher No. 5201641 - 4th April 2019.
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Packages: | Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/10 |
Activity Date: | 2019/04/04 |
Reviewed by: Omni_Chi671
When I first came to Japan, the first place I’ve always wanted to visit was Mt.Fuji and see the beautiful scenary of the mountain!~ It was breathtaking moment to see the mountain in person and get a clear view of it. It was an unforgettable day for me that I’ll cherish!~
Thank you for booking with us!
We're very glad to hear that you enjoy your trip.
Have a nice day!
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Friends |
Posted on: | 2019/04/09 |
Activity Date: | 2019/04/06 |
Reviewed by: Robert
Such a wonderful mix of awe, serenity, and adventure. Tour guide was extremely competent and accommodating. Worth every yen! I would recommend this to everyone who loves nature and outdoor adventure.
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Packages: | Mt. Fuji, Cave and Forest of Spirits Tour |
Attended as: | Families with Young Children |
Posted on: | 2019/04/08 |
Activity Date: | 2019/04/02 |
Reviewed by: Becky
We had a fun time. The clouds cleared and we had a beautiful view of the mountain. Food was great, and our guide Nori is awesome :). The only down sides were the long lines at Mt. Fuji station and for the ropeway. We had the Japan Rail pass, so I scheduled a bus return with drop-off at Odawara and we just used our passes to take the bullet train back to Tokyo. Easy and comfortable.
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Packages: | Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/08 |
Activity Date: | 2019/03/26 |
Reviewed by: John Mackenzie
This tour was exceptional in that it was possible to select and change the itinerary as the day progressed. The tour guide spoke good English, was knowledgeable about the places we visited, and was happy and adept at discovering additional places to visit to fit our interests. In addition, the driver also spoke good English, drove well and safely, and also was helpful in support of the guide. We also had a very nice lunch in a beautiful and peaceful restaurant. All in all, this was without doubt the best tour we had in Japan.
The tour comprised a married couple and a friend - all fairly elderly, but the guide made sure we were able to see all the important sight seeing aspects of the tour.
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Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
Attended as: | Couples |
Posted on: | 2019/04/06 |
Activity Date: | 2019/04/02 |
Reviewed by: Sam&Cisco
We were picked up from a nearby hotel to our own hotel. we were picked up with a bus which goes to our actual transport bus. There were around 3 or four busses which were to same direction to mount FUJI all together 100 people only from the same company which is GRAY LINE.
First stop was mount Fuji 4th station. (We were told that 5th station was closed due to weather conditions, which is OK) however the problem was to enter 4th station it took 40 minutes, as I believe there were many other tours.
Super crowded, people were on top of each other to take pictures of Fuji view. The queue in front of the toilet was long impossible to use.
Indeed we were only given 20 minutes in the area.
By the time you get off and on the bus is already a lot of time passed.
After that next station was lunch break, it was given only 30 minutes, which I am glad we requested no lunch as well.
When we goy on the boat on lake Ashi, there was no place to sit down, boat was overcrowded obviously we stood indoors.
Overall I wanted to see mount FUJI close by which was done.
But it was rushed and very crowded. Tour guide was robotic overall no enthusiasm.
If you are OK with such tight schedule and dont mind being rushed everywhere it is alright.
I believe these kind of tours have a limited quota and not oversold just for money.
End of the day it was over 100 dollars per person still with no lunch.
You might better do the tour by yourself or pay more and find a private kinda tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/04/06 |
Activity Date: | 2019/04/03 |
Reviewed by: Amin Devjee
we had MAKOTA as English guide
He is exceptional person and made ride our fun, informative about japan.
I would go anytime with him being our guide.
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Packages: | Bus Tour with Muslim-Friendly Lunch |
Attended as: | Couples |
Posted on: | 2019/04/05 |
Activity Date: | 2019/04/03 |
Reviewed by: LKL
Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!
东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年,所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹,他完美得随我们的步伐导游,恰到好处。他更帮我们照顾周到, 餐饮和购物都随我们一起走,帮我们翻译,难能可贵的一个导游。大家请指定他为你的导游!
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Packages: | Mt.Fuji Viewing and Five Lakes Tour < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/04 |
Activity Date: | 2019/04/04 |
Reviewed by: Dawn
This tour was wonderful! I think the only downfall was because the weather was overcast so didn't get to see really good majestic pictures of Mt. Fuji but no fault of anyone but nature. LOL. The tour guide was very well versed in knowing all there was about cities, history, and spoke pretty good English. Everything went very smoothly and the traditional Japanese style lunch they planned was also right on point. I ate my very first and famously known black hard boiled egg straight from the site itself. Looking forward to the next trip and more planning through Veltra. Use Veltra as well as they seem to have more variety when all the other sites were all sold out, instant confirmations on most and a bit cheaper too. All bonuses!!
Thank you again, team, Veltra
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/04 |
Activity Date: | 2019/03/29 |
Reviewed by: Joseph
This was the first time I took my parents on a bus tour and they were pleasantly surprised. The parking lot of the Metropolitan Government Building was a little confusing to find at first so make sure to get there early. Since the 5th station was closed due to the weather, we went to the 4th station instead but still had beautiful views from the top. The lunch at Fuji Q Highland was actually very tasty (chicken cacciatore, salad, bread, coffee/tea, dessert) in a beautiful little restaurant and an amazing view of the Mount Fuji from the tables. We had just enough time to do the sightseeing cruise, ropeway, and grab a little ice cream treat from the souvenir shop which must be a nice touch during the summer. We really loved the cruise and the view from the top of the cable car was spectacular for photos. Even if you were to add the cost of the bus, activities, food, and time to research I think it would cost more than than the tour itself. I would highly recommend this day trip to casual travelers that want a small taste of Japan's tallest and most majestic mountain.
Thank you for booking with us!
We are very happy that you enjoy the trip.
Hope to see you again.
Have a nice day!
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Packages: | Review Rebate Special / Standard Plan |
Attended as: | Families |
Posted on: | 2019/04/03 |
Activity Date: | 2019/04/03 |
Reviewed by: Donna
It was good tour but sad it was cloudy mount fuji view not show us... but we enjoy a lot thank you soo much....
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Packages: | Shinjuku Washington Hotel Check-in |
Attended as: | Friends |
Posted on: | 2019/04/03 |
Activity Date: | 2019/04/01 |
Reviewed by: WLN
Staff service was very good even prior to the start of the tour. At pickup point staff made sure we were at the right tour and everyone was on board. On the actual tour bus the guide talk about the different sights in Tokyo city before we got out of the city, and through out the drive to Mt. Fuji provide us with various cultural and scenic information. We had a good view of Mt Fuji, even though we did not get to the 5th Station. The ropeway ride was also good and well guide but the tour guide to make sure we got on board. The disappointing part was the boat ride on Lake Ashi - since our tour was part of a larger group of people, too many in our opinion as we had no place to sit down and had to stand in several crowded areas until we reach the other side. So we had no commentary about the Lake and it surrounds, so basically it was just a ferry ride to the other side of the lake. The guide look after us during lunch and had a place for us to sit even though we did not get a lunch package, and finally made sure we got the the Odawara Station OK and directed us to the correct train and platform.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off without Lunch |
Attended as: | Families |
Posted on: | 2019/04/03 |
Activity Date: | 2019/03/25 |
Reviewed by: Perry
Glitz on tour departure caused schedule delayed for 10min. The tour guide entertained us very well. I can say excellent.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Friends |
Posted on: | 2019/03/31 |
Activity Date: | 2019/03/29 |
Reviewed by: Yoram
We had a great trip to Mt Fuji and Hakona day trip. The guide was absolotley the best guide we ever had in our life.
Recomend it very much
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/03/30 |
Activity Date: | 2019/03/28 |
Reviewed by: Dila
The trip was a sucessful one. The guide quite good in english and very energetic eventhough she’s 59 years old. Admire the hardworking n ethics of japanese people. The weather was so great n blessful. We managed to go to the highest station and have a breathtaking view of Mt Fuji. Overall it was good, punctual and memorable trip.
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Packages: | Bus Tour without Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/03/29 |
Activity Date: | 2019/03/24 |
Reviewed by: soso sad
the tour guide was really nice. Too bad the bus didn't have a bathroom since we were on the bus two hours at a time. We didn't get to spend enough time in each place. we had to swallow our lunch really fast. We were picked up at Asakusa view which is our hotel. Didn't like that we nine of us senior and little children dropped off in the middle of Ginza
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Packages: | Bus Tour without Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/03/29 |
Activity Date: | 2019/03/20 |
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Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!