Reviewed by: Daniel W
Thanks for the tour. Everything was good: the tour guide has helpful, the places we visited were memorable and the lunch was great!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/29 |
Activity Date: | 2019/05/17 |
Reviewed by: Lisa & Lee
My husband and I enjoyed the trip, we had clear skies and could see Fuji from the bus most of the day. Our guide Fuji-San was very knowledgeable. Good variety of stops. The 5th station was really busy, we enjoyed the other stops more. Would have been nice to have more time at the stops but appreciate there was a lot of kms to covering the day.
Good value for money and lots of food options at the stops.
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Packages: | Bus Tour Without Lunch |
Attended as: | Couples |
Posted on: | 2019/05/28 |
Activity Date: | 2019/05/26 |
Reviewed by: richard64
the tour is wonderful.on time.tour guide Ms.Yoko was so impressive and gives us detailed info. come back in the future.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/25 |
Reviewed by: Eve Wong
Difficult to locate the tour provider at pickup pt, no counter or signage board. The cruise is rather boring, would rather pay more if snacks and drinks can be provided during the cruise since it's a long day tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/24 |
Reviewed by: AMPzini
I loved every single place we went to, but it was too many places for the amount of time, it was 40 minutes in each spot so if you want to have time to look around, eat local food (there’s a lot of local delicious snacks), take a picture and maybe go souvenir shopping in each place then 40 minutes is not enough. I would rather the tour leave an hour early or maybe miss one of the places and enjoy it more throughly. Guide was great! Loved her!
Always go to the restroom before the tour, tour places are crowded and you will miss a good amount of quality time if you go in a tour stop. If you don’t have a lunch box included then buy something before the tour, you’ll lose a lot of time figuring out what to eat.
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Packages: | Bus Tour Without Lunch |
Attended as: | Couples |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/25 |
Reviewed by: Miez
I took Mt. Fuji 5th Station, Shiraito Falls and Oshino Hakkai Tour from Tokyo / With Ekiben Box Lunch from Veltra. Overall, the experience was satisfactory. The meeting point was easy to find because the instructions were clear and there are people from the travel company who were more than eager to assist their guests. Also, our tour guide was very accommodating and very lively which keeps everyone happy during the entire trip. She even assisted me in checking if the Tokyo Metropolitan was still open after the trip because I wanted to go there. We also had a stop in a place which has an unobstructed view of Mt. Fuji. I think this stop was no included in the itinerary. The most important thing I appreciated about this trip was that they refunded me with half of the amount I paid because originally, I plan to travel together with my sister. Unfortunately, she was not feeling well on the day of the trip so she had to cancel her plan to accompany me in the trip. I informed the travel agency in less than an hour before the scheduled trip and I wasn’t expecting any refund because I cancelled in less than an hour. But, to my surprise, they refunded me with half of what I paid and the tour guide even gave me the extra box lunch intended for my sister. It was really appreciated.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/27 |
Activity Date: | 2019/04/07 |
Reviewed by: Sathiah Sankar
Everything was perfect about it. I loved it. Guide was awesome. Looking forward for my next trip.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/18 |
Reviewed by: Julie
If you go on this tour, please take into account the weather forecast. The morning we left from Tokyo, it was pouring rain. The rest of the day was also covered in grey clouds, rain and fog. We therefore did not see Mt. Fuji at all. Not even a glimpse unfortunately. Although we did go up the cable car, we could not see more than like 30 meters ahead due to the fog.
Although the weather forecast is unpredictable, and the organization is of course not to blame for bad weather (humans can unfortunately not control it) it is a pity that we did not get any compensation whatsoever. Having paid this huge amount of money for a bus tour where we did not even see the mountain has simply been a disappointment. Nevertheless, the tour guide was energetic and nice.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/26 |
Activity Date: | 2019/05/21 |
Reviewed by: Andie
We loved the tour to mount fuji. Yukiko (our guide) was funny and very informative. They were amazing and waited for us, as we got lost and arrived a little late to the meeting place.
We booked the trip to a warm day, but be advised, mt fuji has unpredictable weather, and it was full of clouds. We managed to get a couple of shots with the peak, but it was hard. The other spots were also very nice. This was our last day in Japan and so we had already seen a lot of shrines and temples, and the time allocated to each spot was just right, as we had a 2h trip back to Tokyo. We do understand that for people whose tour this is the first, it might be a little overwhelming and too short a time. So I think it would be best to book it further along your trip. We booked it only a couple of days prior to the actual tour, and everything went great! The lunch box is a bento box, with local food. We didn't book it, and bought a few sandwiches and took them with us for the tour. For us, this was the best option. You can also buy at each stop, but it may be more expensive, and that may be a reason to run out of time in the visiting spots.
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Packages: | Bus Tour Without Lunch |
Attended as: | Couples |
Posted on: | 2019/05/25 |
Activity Date: | 2019/05/23 |
Reviewed by: Raul
Our main purpose of doing the trip was to see Mt. Fuji up close as do the others in the tour. Unfortunately for all of us, the mountain was enveloped with fogs/cloud from below Station 5 that we could not see anything of Mt. Fuji. A German even spoke for most if not all of us when he requested the bus return to Station 5 when the clouds cleared a little.
Second, the tour buses in Europe mostly has toilets in them. Not for ordinary use but "when necessary only". It should be a must for all tour buses in Japan for a total tourist comfort and ease of mind.
The rest of the tour sites are excellent and the tourist guide spoke excellent english and spoke a lot about Japanese culture and the country as well.
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Packages: | Bus Tour Without Lunch |
Attended as: | Families |
Posted on: | 2019/05/24 |
Activity Date: | 2019/05/20 |
Reviewed by: Sunny
If you are looking for a convenient way to see Mount Fuji from japan this is the tour for you. Eko our guide for the day was pleasant, friendly and knowledgeable. She made the trip fun driving between site to sight. Her English was perfect and humor a joy. The lunch was fantastic, lots of variety and tasty. I highly recommend this tour if you only have a day to spend in the region. The option for the fast train back to Tokyo (which we choose last minute during the trip) is also worth the ride and experience. Eko helped us arrange that easily.
Considerations: It is a long day. Time of year - if it's a colder month, i might opt for a shorter tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/24 |
Activity Date: | 2019/02/27 |
Reviewed by: Assunta Macolino
This tour was fantastic and very well priced. I highly recommend the tour for anyone wanting to visit Mt Fuji.
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Packages: | Bus Tour Without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/24 |
Activity Date: | 2019/05/22 |
Reviewed by: Pat
If you want to see Mt Fugi, I'd suggest another tour. This one covered the minimum. They took us to each spot, but no info given. Also, the website is very misleading. We did NOT have an English-speaking guide. The assistant spoke broken English and spoke so softly over the bus' PA system that we could hear almost nothing. She tried, but it was not at all what we were expecting. The included lunch was really terrible. Cold tempura isn't appetizing. So, we bought food at the other stands around the area. In general, just not much of a tour.
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2019/05/21 |
Activity Date: | 2019/05/13 |
Reviewed by: Mary
Beautiful flower garden, really awesome. Too many outlets and makes one goes crazy. Guide is informative and explains clearly in English.
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2019/05/21 |
Activity Date: | 2019/05/18 |
Reviewed by: Mary
Journey well spent with clear explanation from guide. Tour is well organised and coordinated.
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Friends |
Posted on: | 2019/05/21 |
Activity Date: | 2019/05/17 |
Reviewed by: Mary
Time well spent and the guide speaks well and explains clearly. She is informative and never a dull moment. Would recommend friends/family to book this tour. thanks alot.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/21 |
Activity Date: | 2019/05/16 |
Reviewed by: Heather
While the trip was good, everything went smoothly and the tour guide was very informative and helpful, it was disappointing to learn we have very little time at each stop. We felt very rushed, including for lunch. I suggest the tour return later, or you are upfront with customers that in order to fit in all of the activities the actual time at each stop is very limited.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/17 |
Reviewed by: RBA
Very nice and very fascinating tour. Will definitely do it again. Also no problem recommending to friends
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/16 |
Reviewed by: AdamB
It was the best experience abroad so far to me. From beginning to the end everything was excellent and went as it was said with their promised schedule. Our tour guide was great she informed us not only by sound system but also she used charts and written notes on the large papers sheets to help her messages memorized while she was using quality communicating techniques to help her group stay together and informed well. Bus was very clean and driver did great job along with all route course.
Thank you so much for everything ❤️
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Packages: | Bus Tour with Bullet Train Return (Without Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/05/17 |
Activity Date: | 2019/05/15 |
Reviewed by: DCs
Very nice tour. Our tourguide gave us a lot of information as well as being a great singer! Had a great day.
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Packages: | Bus Tour Without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/15 |
Activity Date: | 2019/05/13 |
Reviewed by: J. Brown
The tour guide, May, was wonderful! She kept tabs on everyone very well, always making to have everyone when time to head to a new destination. She was very informative on the bus, telling everyone about how Mt. Fuji was formed and why things are certain ways. She even sang us traditional Japanese song for Mt. Fuji in both English and Japanese.
The experience was great. Definitely add the lunch option! So many choices and you definitely get your money's worth!
The tour bus does have wifi, but it was not super strong. My children were able to play apps, but not watch videos from it. There is no bathroom on the bus, so plan to use it before you get on at each stop (important with younger children).
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families with Young Children |
Posted on: | 2019/05/14 |
Activity Date: | 2019/05/12 |
Reviewed by: Brylee
The tour company is very organized and easy to work with. The locations were very fun to visit and the tour guide made it really interesting even if the weather was a little off. I highly recommend this tour during the springtime when the phlox are all out in their glory. Something I will always remember!
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2019/05/13 |
Activity Date: | 2019/05/10 |
Reviewed by: Vassos
Visiting Mt. Fuji was a fantastic experience. The entire trip was very well organized and our tour guide was very charming, informative and polite. The remaining three stops were also lovely. We highly recommend this tour.
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Packages: | Bus Tour Without Lunch |
Attended as: | Couples |
Posted on: | 2019/05/13 |
Activity Date: | 2019/05/06 |
Reviewed by: Melinda
Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Garry
Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Alfredo David
We had the best tour guide! She was absolutely charming and very knowledgeable. The day was beautiful and we got to see magnificent Mt Fuji but were only able to go up to the 4th station. The nearby waterfalls were incredible too. I loved Oshino Hakkai village with the cherry blossoms and amazing views of Mt Fuji. I definitely recommend this tour.
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Packages: | Bus Tour Without Lunch |
Attended as: | Friends |
Posted on: | 2019/05/09 |
Activity Date: | 2019/04/21 |
Reviewed by: Curt
Although it was cloudy so we could not see the top of Mt. Fuji most of the time. Our tour guide did his best to show us the mountain and the lake, with a cable car view.
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Packages: | Return by Shinkansen Bullet Train (Until Dec 27, 2019) |
Attended as: | Families |
Posted on: | 2019/05/08 |
Activity Date: | 2019/05/06 |
Reviewed by: willam
Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Solo Travelers |
Posted on: | 2019/05/07 |
Activity Date: | 2019/05/05 |
Reviewed by: JohnG
We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/07 |
Activity Date: | 2019/04/20 |
Reviewed by: Kevin
It seems both Veltra and JTB Sunrise Tours think its acceptable to sell a tour called "Mount Fuji Tour" when they know 100% in advance that you will not see Mount Fuji
Our experience was as follows
Book online on the Tuesday Evening
Arrive at check in on Wednesday Morning
At check in ask JTB is everything open will we see Mt Fuji - YES
Get on the bus to depart for Mt Fuji
Tour guide runs through the itinerary exactly as advertised
Station 5 Mt Fuji
Cruise
Lunch
Ropeway
Shinkansen Back
1 hour into the drive - OH! sorry Station 5 is closed due to an avalanche we can only go to station 1 today, you wont see Mt Fuji
When we get to station 1 we ask the roadblock security when was the avalanche - 2 days BEFORE!!! so for 3 days they have been selling tours knowing its closed also knowing it will be several days before the avalanche is cleared
So JTB Knew Mt Fuji will not be seen before they sold the tour to myself and busses full of people who booked in the last 3 days, Veltra say they were not informed by JTB and JTB when asked say they only call for an update at 9am AFTER the bus leaves so you have no option to get off and do something else - convenient timing for them and too late for you, but they all knew 2 days in advance, yet no one takes ownership at either company blaming each other - neither company loose out only the customers
Had I known I would not see anything and be on a bus for several hours at the checkin at Niko Hotel JTB Desk I would have cancelled and got 50% refund and booked another tour for the day and done something more productive with my time
Feel quite cheated as did most of the other people on the same bus
JTB/Veltra snake policy is set so you basically can be sold ANY tour and they have a way to not refund you
DISSAPOINTED - CHEATED - WASTE OF TIME - CHECK BEFORE YOU GET ON THE BUS - REQUEST REFUND
JTB SUNRISE TOURS
VELTRA
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Couples |
Posted on: | 2019/05/06 |
Activity Date: | 2019/04/30 |
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