Reviewed by: AdamB
It was the best experience abroad so far to me. From beginning to the end everything was excellent and went as it was said with their promised schedule. Our tour guide was great she informed us not only by sound system but also she used charts and written notes on the large papers sheets to help her messages memorized while she was using quality communicating techniques to help her group stay together and informed well. Bus was very clean and driver did great job along with all route course.
Thank you so much for everything ❤️
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Packages: | Bus Tour with Bullet Train Return (Without Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/05/17 |
Activity Date: | 2019/05/15 |
Reviewed by: DCs
Very nice tour. Our tourguide gave us a lot of information as well as being a great singer! Had a great day.
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Packages: | Bus Tour Without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/15 |
Activity Date: | 2019/05/13 |
Reviewed by: J. Brown
The tour guide, May, was wonderful! She kept tabs on everyone very well, always making to have everyone when time to head to a new destination. She was very informative on the bus, telling everyone about how Mt. Fuji was formed and why things are certain ways. She even sang us traditional Japanese song for Mt. Fuji in both English and Japanese.
The experience was great. Definitely add the lunch option! So many choices and you definitely get your money's worth!
The tour bus does have wifi, but it was not super strong. My children were able to play apps, but not watch videos from it. There is no bathroom on the bus, so plan to use it before you get on at each stop (important with younger children).
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families with Young Children |
Posted on: | 2019/05/14 |
Activity Date: | 2019/05/12 |
Reviewed by: Brylee
The tour company is very organized and easy to work with. The locations were very fun to visit and the tour guide made it really interesting even if the weather was a little off. I highly recommend this tour during the springtime when the phlox are all out in their glory. Something I will always remember!
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2019/05/13 |
Activity Date: | 2019/05/10 |
Reviewed by: Vassos
Visiting Mt. Fuji was a fantastic experience. The entire trip was very well organized and our tour guide was very charming, informative and polite. The remaining three stops were also lovely. We highly recommend this tour.
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Packages: | Bus Tour Without Lunch |
Attended as: | Couples |
Posted on: | 2019/05/13 |
Activity Date: | 2019/05/06 |
Reviewed by: Melinda
Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Garry
Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/12 |
Activity Date: | 2019/05/10 |
Reviewed by: Alfredo David
We had the best tour guide! She was absolutely charming and very knowledgeable. The day was beautiful and we got to see magnificent Mt Fuji but were only able to go up to the 4th station. The nearby waterfalls were incredible too. I loved Oshino Hakkai village with the cherry blossoms and amazing views of Mt Fuji. I definitely recommend this tour.
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Packages: | Bus Tour Without Lunch |
Attended as: | Friends |
Posted on: | 2019/05/09 |
Activity Date: | 2019/04/21 |
Reviewed by: Curt
Although it was cloudy so we could not see the top of Mt. Fuji most of the time. Our tour guide did his best to show us the mountain and the lake, with a cable car view.
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Packages: | Return by Shinkansen Bullet Train (Until Dec 27, 2019) |
Attended as: | Families |
Posted on: | 2019/05/08 |
Activity Date: | 2019/05/06 |
Reviewed by: willam
Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money
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Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
Attended as: | Solo Travelers |
Posted on: | 2019/05/07 |
Activity Date: | 2019/05/05 |
Reviewed by: JohnG
We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/07 |
Activity Date: | 2019/04/20 |
Reviewed by: Kevin
It seems both Veltra and JTB Sunrise Tours think its acceptable to sell a tour called "Mount Fuji Tour" when they know 100% in advance that you will not see Mount Fuji
Our experience was as follows
Book online on the Tuesday Evening
Arrive at check in on Wednesday Morning
At check in ask JTB is everything open will we see Mt Fuji - YES
Get on the bus to depart for Mt Fuji
Tour guide runs through the itinerary exactly as advertised
Station 5 Mt Fuji
Cruise
Lunch
Ropeway
Shinkansen Back
1 hour into the drive - OH! sorry Station 5 is closed due to an avalanche we can only go to station 1 today, you wont see Mt Fuji
When we get to station 1 we ask the roadblock security when was the avalanche - 2 days BEFORE!!! so for 3 days they have been selling tours knowing its closed also knowing it will be several days before the avalanche is cleared
So JTB Knew Mt Fuji will not be seen before they sold the tour to myself and busses full of people who booked in the last 3 days, Veltra say they were not informed by JTB and JTB when asked say they only call for an update at 9am AFTER the bus leaves so you have no option to get off and do something else - convenient timing for them and too late for you, but they all knew 2 days in advance, yet no one takes ownership at either company blaming each other - neither company loose out only the customers
Had I known I would not see anything and be on a bus for several hours at the checkin at Niko Hotel JTB Desk I would have cancelled and got 50% refund and booked another tour for the day and done something more productive with my time
Feel quite cheated as did most of the other people on the same bus
JTB/Veltra snake policy is set so you basically can be sold ANY tour and they have a way to not refund you
DISSAPOINTED - CHEATED - WASTE OF TIME - CHECK BEFORE YOU GET ON THE BUS - REQUEST REFUND
JTB SUNRISE TOURS
VELTRA
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Couples |
Posted on: | 2019/05/06 |
Activity Date: | 2019/04/30 |
Reviewed by: Judy
The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/05 |
Activity Date: | 2019/04/18 |
Reviewed by: Jaslyn
Good views of Mount Fuji.
Perhaps it would be better to have more time in the village to explore.
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Packages: | Bus Tour Without Lunch |
Attended as: | Friends |
Posted on: | 2019/04/28 |
Activity Date: | 2019/04/26 |
Reviewed by: efmaiden
We were lucky to reach Mt Fuji 5th station, as the sun was shining on this beautiful volcano! Wish we had more time to enjoy its serene majestic beauty! Would love to climb this mountain some day!
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/04/27 |
Activity Date: | 2019/04/25 |
Reviewed by: Ricky D
Our tour was fun and enjoyable. We were given ample time to roam around and explore the area. We brought our son with us and he loves the cable car and strawberry picking experience. My wife's highlight was the beautiful flowers almost in full bloom. Mine was the overall convenience and comfort of being in an organized tour. Special thanks to Yuki our sweet guide and Kondo our bus driver for being patient waiting for us. Will highly recommend this tour to friends.
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2019/04/27 |
Activity Date: | 2019/04/22 |
Reviewed by: Fred and family
The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/04/27 |
Activity Date: | 2019/04/11 |
Reviewed by: Renee
We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/04/26 |
Activity Date: | 2019/04/24 |
Reviewed by: Matthew
Very professional and informing. I would recommend and use again.
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Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
Attended as: | Couples |
Posted on: | 2019/04/26 |
Activity Date: | 2019/04/24 |
Reviewed by: Max
Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/04/25 |
Activity Date: | 2019/04/23 |
Reviewed by: Belen from guam
We had a very fantastic experience from Vetra. We were able to see a beautiful Mt. fuji , the weather was great for us . Its all worth it the whole trip even our tourist guide Ms. Yoko .
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Families |
Posted on: | 2019/04/22 |
Activity Date: | 2019/04/15 |
Reviewed by: Praneeta
The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Elena
Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/04/19 |
Activity Date: | 2019/04/17 |
Reviewed by: Lee
Excellent guide. Very informative and helpful throughout the whole trip.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/18 |
Activity Date: | 2019/04/16 |
Reviewed by: Derek E
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/16 |
Activity Date: | 2019/04/14 |
Reviewed by: Ray
The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.
I should opt to visit the places myself instead of following this tour. Disappointed.
Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.
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Packages: | おすすめプラン |
Attended as: | Couples |
Posted on: | 2019/04/15 |
Activity Date: | 2019/04/13 |
Reviewed by: Dario
I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/11 |
Reviewed by: Jeremy
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/10 |
Reviewed by: Bianca
Shin San was an amazing tour guide very informative. Great food for our lunch Mt Fuji was smiling at us for most of the day. Would highly recommend to other!
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Packages: | Bus Tour with Ekiben Box Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/14 |
Activity Date: | 2019/04/11 |
Reviewed by: Peter Snow
The tour was delayed by heavy traffic which as the tours are run almost daily should have been anticipated with an earlier start.
The tour arrived at the Mt Fuji 4th station car park where we waited one hour for a parking space for our coach. The time then available was very limited but sufficient as there was little to see or do. The flank of Mt Fuji shielded by trees is uninspiring, although it was sunny and clear.
We then went for lunch at a lakeside restaurant. The food had been laid out on individual trays and was a very good selection of traditional food.
Immediately after lunch we were back on the coach for a drive to lake Ashi where we disembarked for 20 minutes before the "Cruise". It was a ferry service between stops on the lake and we boarded at one stop and disembarked 15 minutes later at the next.
We went from the landing dock up to the cable car lower station at 16.20 and ascended via the cable car cabin to the top. There was a shrine and viewing points over the lake below.
As we had arrived late at the 4th Station, the clouds had since gathered and there was little to see. Mt Fuji that was fully visible earlier was now covered. at 17.10 the last car descended and we were back on the coach at 17.30. The coach faced 2 hours stuck in traffic back to Tokyo or there was an option to self-fund a bullet train back from Odawara station. I could not leave the tour fast enough and went by train.
For the price I paid of $134 I feel this tour is best avoided.
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Packages: | Bus Tour with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/04/12 |
Activity Date: | 2019/04/06 |
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Hi, thank you so much for sharing your trip moments with us! It is great to know your families had fun time with the trip, and the activity of riding cable car was a favorable part for your son. We are really honored to be a part of your Japan trip, by offering a way to see the lovely scenery and make encounter with local people. Thank you for recommending this tour too. We wish you the best luck for future travels!