It was a superb trip. Everything went on as planned with right time pickup. The guide was excellent. All places were visited as per the brochure. Lunch was very good. OnlY the weather was very bad.
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Attended as: | Solo Travelers |
Activity Date: | 2019/11/26 |
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When we were on our way to Mt. Fuji, we felt so close to nature —- the trees were so autumn in color amidst the clear blue sky with strips of clouds on it just like the aurora borealis in Iceland. Mt. Fuji was a majestic sight and there was a blanket of clouds surrounding the area!! Our last stop was Gotemba outlet but it was so short of time. I hope next time, you could allot at least 3 hours since it’s the last in the itinerary. Our tour guide Allison was very kind and could speak English & Mandarin as well. She even volunteered to take our picture. The driver took good care of our trip. Thanks Veltra...
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Attended as: | Families |
Activity Date: | 2019/10/31 |
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We had a wonderful day out with our driver, Tuk and our local guide, Yuko. We saw a quick film of Fuji and the information centre then went to fifth station to visit the shrine and to admire a closer view of Mount Fuji and the surrounding areas. We then visited a local restaurant for delicious noodles and sake. We then continued to Arakurayama Sengen Park to take photos of Mount Fuji with the Pagoda and continued to enjoy the local markets and stalls and the Autumn Leaves Festival at Kawaguchiko. We were able to take phots of Mount Fuji from a variety of different locations and our day was well paced as we have young children (3, 6 and 11 years).
Our day was pleasant as our guide and driver were very knowledgeable, polite, friendly and accommodated our preferences. Highly recommend this tour if you like your own space and you’re travelling in a small group.
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Attended as: | Families with Young Children |
Activity Date: | 2019/11/07 |
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Pick up was efficient but the time was an hour later than that advertised in the literature, Mount Fuji was great, lunch was fine then it rapidly deteriorated. The post lunch itinerary was changed due to volcanic activity at the advertised ropeway. The lake cruise was forgettable, it was overcast and wind, it was very poorly supervised by the guide who gave garbled instructions that we couldn’t understand The ropeway was left to last by which time it was getting dark and the wind was getting up so we gave it a miss and poodles around for an hour in the souvenir stalls.
The return was chaotic we wasted ages dropping off people returning to Tokyo by train then it was a crawl even though the congestion wasn’t bad. It took more than 3 hours to cover the 70 km from the ropeway to our hotel
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Attended as: | Couples |
Activity Date: | 2019/11/05 |
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Hicimos este tour los primeros días de Octubre y lamentablemente nos toco nublado y
No pudimos ver e Monte Fuji. La guía muy amable, pero si ya no puedes ver El Monte Fuji todo el tour pierde su encanto. No se confíen de las predicciones del tiempo!
El almuerzo buffet fue regular. Pudimos regresar en el
Tren bala pagando un adicional, tour muy caro sobretodo si te corres el riesgo que te toque día nublado
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Attended as: | Families with Young Children |
Activity Date: | 2019/10/06 |
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Brought mom on this tour today! It was her first time in Tokyo, and I was quite worried how the tour would turn out given the weather forecast (rain!) and the reported closures of certain attractions caused by the recent typhoon. As it turned out, our worries were unfounded! While it was indeed raining as we were boarding the bus this morning, the weather started to clear as we head closer to Mt Fuji. The tour agency also made very good arrangements for us to have a great time. Coupled with the enthusiastic tour guide Jane, I would say our whole bus-load of people truly had an unforgettable day out! And guess what we found at Mt.Fuji? None other than Mt.Fuji!! I know this may not make sense, but you'd be surprised how many people went to Mt Fuji without seeing it...mainly due to weather issues. Well, we thought we wouldn't be able to catch it, but we did...snow-capped no less!
Really appreciate the quality of the tour, the seamless arrangements from one destination to another, and the professionalism show by the tour guide, and our bus driver. Couldn't have asked for more. Thumbs up!
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with her.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
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Attended as: | Families |
Activity Date: | 2019/10/22 |
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It was amazing experience to visit Mt. Fuji
Tour guide and driver are really kind.
Food was amazing, never had Hoto noodles before, it wasMiso type flavored soup.
Souvenir shop was interesting I bought rock sweets
Thank you for joining our tour.
We are so glad to see you on this time.
We hope your trip will be better in Kyoto.
If you come to Japan again, please choose our tour again!
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Attended as: | Friends |
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The trip was excellent along with the guide and the lunch we had, well done
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Attended as: | Couples |
Activity Date: | 2019/09/19 |
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Awesome day tour lead by a very knowledgeable and funny tour guide Kana-san!
We were a little unlucky with the weather however Mt Fuji was visible for a very limited time throughout the day. Would highly recommend for anyone with limited time in Tokyo as a must see!
Lake Ashi cruise was also beautiful and gave us another brief view of Mt Fuji as the clouds parted.
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Attended as: | Couples |
Activity Date: | 2019/09/11 |
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It was a well planned tour.
The tour operator was very helpful.
Even though we couldn't see Mount Fuji as it was very cloudy but the lake and Oshino Hakkai were very beautiful.
You should definitely go for this tour if you are planning to visit mount fuji. Winter and spring will be a perfect time for it.
Thanks for your comment and we hope to see you again.
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Attended as: | Couples |
Activity Date: | 2019/09/04 |
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Outstanding from beginning to end.
The guide was funny, knowledgeable, and spoke IMPECCABLE English.
There was heavier than usual traffic and the guide kept us updated on ETA and impact on schedule.
All the activities were excellent, including the substituted activities that were neceisstated due to closures of part of the original activity (due to volcanic activity).
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Attended as: | Families |
Activity Date: | 2019/08/24 |
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The guide was terrific - friendly and knowledgeable. She kept the group engaged and interested. It's a shame that Mt Fuji was shy and hiding from the tourists but that's no fault of Veltra. We had a wonderful time on Fuji and the rest of the tour anyway.
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Attended as: | Families |
Activity Date: | 2019/08/19 |
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We had not anticipated just how difficult it would be to get around Tokyo. This day trip gave us the opportunity to relax in a comfortable bus, and see the beautiful sights. We would most definitely do this tour again.
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Attended as: | Families |
Activity Date: | 2019/08/01 |
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Due to the holiday season, there was a jam towards our destination. What usually was a 90mins drive became a 3 hours drive up and 21/2 hours drive back. So we had to cut short the time spent at all our pitstops. 30 mins each at the first, 2nd and 3rd. There were 7 ponds we should visit at the last stop, but by the time we walk from the bus bay to the first pond, it's time to walk back towards the bus. We only had 1hr at the premium outlet. Again we were parked a distance away, which left us with 45mins to shop and to queue to pay. Totally ridiculous. It felt like we have totally wasted our money on this tour. Rushed and ran the whole time. And with a child in tow, it certainly took away all the fun. Maybe it is just the wrong time to go during the holiday season.
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Attended as: | Families with Young Children |
Activity Date: | 2019/08/11 |
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We enjoyed the tour overall, but it felt a bit rushed.
It would have been more enjoyable if we could have had more time at the 5th level of Mount Fuji and at Oshino Hakkai and less time at the Gotemba outlet shops.
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Attended as: | Couples |
Activity Date: | 2019/08/11 |
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This tour is spent mainly on the bus. The stops are not more than 30 mins. The lunch place was awful with no atmosphere. Due to mist the cable car and boat trip was a waste of time.
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Attended as: | Friends |
Activity Date: | 2019/08/08 |
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Unfortunately the traffic heading to My Fuji was very bad which meant the rest of the day was a crush to keep the schedule. Weather was also against us. My Fuji and the cable car was a white out.
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Attended as: | Solo Travelers |
Activity Date: | 2019/08/03 |
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Skipped the trip of Owakudani .. my parents from India visited japan and they were very interested of Owakudani, but it was skipped and disappointed a lot. I had used same package trip myself and find satisfaction, but this experience with veltra was very poor and I doesn’t recommend or use it again
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Attended as: | Families with Young Children |
Activity Date: | 2019/08/01 |
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Tour was not well organized. We were scheduled to be picked up at Royal Park hotel, then bus didn’t come there. One tour staff member came and got cabs for us to go to the other hotel where the bus parked there. The tour guide lady told us that tour was full that day and there were only 3 seats left for us but not together! Why they couldn’t assign seat number? Some activities were canceled.
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Attended as: | Families |
Activity Date: | 2019/07/23 |
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The tour was definately good value for money as trains to get there on your own and back would work out more expensive. We really did enjoy all the places we went to but time we spent there went so fast I wish we'd booked longer tour. Time flies when you're having fun! Also this is not like a guided tour, it's more like bus tour that takes you to these places and drop you off and you go do your own thing which was good for us. Overall good value for money and definately worth seeing but it's shame we didn't get to spend more time.
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Attended as: | Families |
Activity Date: | 2019/07/12 |
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My family (3 adults, 2 children) had an incredible time during this tour which was individualized for us based on our requests and preferences. Our guide Takashi was extremely knowledgeable, spoke excellent English and taught us so much about not only Mt. Fuji but Japan and Japanese culture. Additionally, Takashi’s broad international knowledge and understanding provided an added perspective and important context on Japan’s place globally today. Our driver Toshi was also excellent and entertaining and because of his understanding of weather patterns on the mountain, we made 2 critical stops along the way that allowed us to see the peak despite some poor weather conditions overall. Takashi took us to an incredible restaurant for lunch, a meal that all of us enjoyed and none of us will forget. An incredible trip overall which was made even better by the connection we made with our guide Takashi. On a personal note, I left my phone in the vehicle and Takashi & Toshi ensured that it was returned to me the same evening! It was much appreciated! I would highly recommend this private tour and ask for Takashi!
Thank you very much for your excellent review with such detailed description. It is very kind of you. Toshi and I are very pleased to know that we contributed to your family having a good time in Japan. It was our pleasure to have such a lovely family as you as our guest. We also had a wonderful time with you as we really enjoyed discussing various issues relating to Japan, Canada and the rest of the world. I hope that you also enjoyed your travel in Western Japan. Please give our best regards to the rest of the family. All the best wishes. Takashi
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Attended as: | Families |
Activity Date: | 2019/07/09 |
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Japanese punctuality and attention to detail, all in a very simple and unassuming way. Great experience and very well paced and organized.
We were an eclectic crowd and the guide was even discreet enough to just act surprised when somebody asked her why Japanese “Fuji” water was exported to the United States and never drank by the japanese. I think she confused Fiji water with the water from Mount Fuji. Oh lord!...The guide was marvelous and discrete by saying she did not know....
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Attended as: | Families |
Activity Date: | 2019/07/05 |
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It was bad raining day.
Did not get chance to go on the Ropeway and to see Mt Fuji, because of rain, fog and windy
The tour guide was good to explain things to us.
The bus driver is very excellent driver, no hiccups on the way she drives on the wet, fog winding road.
I did enjoy the tour.
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Attended as: | Solo Travelers |
Activity Date: | 2019/07/04 |
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The entire tour was rushed not sure why as we couldn't do the ropeway, so you would think we would have had extra time. They added a box to the website showing that it was closed after my group had already booked the tour. We took a cruise through the fog, and it was not on the cool pirate boat described and pictured. The cruise was a waste as well because you couldn't see anything. We also went to the museum which is supposed to provide a great view of Fuji but again we couldn't see anything.
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Attended as: | Friends |
Activity Date: | 2019/06/27 |
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We only had one full day in Japan on our way home to Australia so we decided to take a tour out to the iconic Mt Fuji. We were picked up right on schedule from our hotel and spent about half an hour collecting other people from various locations before heading out to Mt Fuji. Our guide entertained us along the way with some history and personal anecdotes and even a little sing-along in Japanese. The weather favoured us too, the day being clear and sunny, so we were able to see the peak. The only downside was the cold wind. I was wishing for earmuffs! The cable car ride was cancelled due to the wind but we were able to see a lovely peace park instead. We could have returned to Tokyo on the bus, but we opted for the Bullet train instead. Our guide made all that easy. The experience of seeing those fantastic trains whooshing through the station while we waited for ours was amazing in itself. I'd definitely recommend this tour.
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Attended as: | Couples |
Activity Date: | 2019/06/16 |
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The tour was good. I enjoyed.
I like that during the bus the guide was talking about some interesting things about Japan.
During the Cruise in Lake Ashi, you only can see Mt. Fuji almost when you have to leave de ship. I think this is not a good lake, a better one its the lake next to the Ashi Lake.
The lunch was very tasty but too small. I could eat more.
They have no pick up and drop off service from Asakusa area.
The tour was OK.
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Attended as: | Friends |
Activity Date: | 2019/06/14 |
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Every thing was out standing. Six of us. Guide was also v good. Even whether was in our favour.
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Attended as: | Friends |
Activity Date: | 2019/06/16 |
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What I love the most about the trip is our tour guide. Kana did an awesome of explaining and lifting the spirit of everyone on the tour.
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Attended as: | Couples |
Activity Date: | 2019/06/14 |
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Outstanding tour of Mount Fuji and overall great experience. Mr. Koizumi did a fantastic job as our guide and I would definitely recommend him for anyone taking this tour. His knowledge and overall attitude made the trip something I know my family and I will not soon forget. Thanks to everyone that made the tour what it was.
Dear Bob
Thank you very much for your kind review. I was so happy to find and read it in Veltra site today. I am very pleased to know that you and your family enjoyed the tour of Mt. Fuji very much and that I contributed into your spending good time in Japan. It was my pleasure to guide such a wonderful family as you around the region. Please give my best regards to the rest of the family. Takashi
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Attended as: | Families |
Activity Date: | 2019/06/12 |
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In spite of very inclement weather conditions, we enjoyed the tour and appreciated the effort of our guide, Asako, to keep the tour on track.
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Attended as: | Families |
Activity Date: | 2019/06/10 |
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