Hello. Thank you for posting your review of our services. We are very pleased you enjoyed your transfer and found it met all your needs. We think we know who you meant about our Grandpa...Haha, so glad he looked after you well. We trust you enjoy your stay.

Hello Satsuki. Thank you for posting your feedback. We are pleased to learn that your driver looked after you well, carried your suitcase and allayed your concerns about reaching your hotel. We trust you will enjoy your stay here.

We Sincerely apologise for any inconvenience caused. 

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had a great experience with our service today. Our team works hard to ensure every passenger enjoys a comfortable and pleasant journey, and your comments mean a lot to us.

We look forward to welcoming you on board again soon!

Hello Ponkichi. Thank you for your feedback. We are so pleased to learn that our driver allayed your concerns and took the time to explain things in slow English for you. Or drivers are doing their best to assist our Japanese visitors. We want your stay here to be a happy one with no worries.

Hello sm.

We are pleased we were able to satisfy you by being flexible and providing a prompt, reliable service.

We hope we can welcome you back to Cairns soon.

Hello Sm,
Thank you for your review. We are very pleased you found our services easy to use. Some effort has been put into making our Japanese guests welcome, as it can be a daunting prospect when you are travelling to a new country and the language is unfamiliar. We are pleased that you found our desk at the airport easy to find and that our staff assisted you well. Hopefully, we will be able to welcome you back here one day soon.

Hello しゅーヘー. Thank you for your review and your detailed account. We are very pleased our staff looked after you well and that there were no problems despite the language barriers. Our staff enjoy their work and love meeting guests from all over the world especially Japan. Hopefully, we will be able to welcome you back here again soon. Thankyou again.

Hello Hiruma,
Thank you for making time to review Exemplar.
We are pleased you were happy with our service and your driver.
We look forward to welcoming you to Cairns again soon.

Hi Green Man
What a great review; we will be sure your driver learns of it!
We are happy you enjoyed your transfer, and found our driver friendly and professional.
Sunrise from Palm Cove is beautiful...what a great start to your Cairns holiday.

いつもありがとうございます。

Hello Chichi!
Thanks for your review.
We are happy you were pleased with our service, and driver.
We hope we can welcome you back to Cairns soon.

Hi Shiba
Thank you for the fine review.
We are pleased we were able to meet your needs.

That is a fine looking koala; great picture!

このたびは当社貸切送迎サービスの体験談をご投稿いただきありがとうございます。短い距離でしたが安心してご利用いただけたとのことで大変嬉しく思います。また、ケアンズへお越しの際は是非当社の日本語送迎サービスをご利用くださいませ。スタッフ一同お待ちしております

Hi Shuhei!
Thank you for the 5 star review.
I am glad you were happy with our service, and our experienced, friendly drivers.

We hope we can welcome you back to Cairns soon.

Hello Nono.

We appreciate your effort to post a review.

We are glad our airport desk makes it easy to connect with your driver, and that he was able to assist by dropping you at Macca's rather than your hotel!

We hope you return soon; we look forward to welcoming you on-board again.

Hi KAO,
Thanks for making time to post a review of Exemplar.
I am pleased we were able to look after you so well after the difficulties of delayed flights.
The drive to Port Douglas is very scenic. I hope next time you visit our friendly drivers can keep you awake to enjoy it!
Safe travels!

Hi.
Thanks for the glowing review.
We do our very best to be on time for all our passengers, to ensure they get the most out of their holiday, without stress.
We hope we can welcome you back soon.

Thank you for your review.
We provide services 24 hours a day! I am glad your arrival was simple and enjoyable.
We hope we can be of service again soon.

Hi Eve-chan,
Thank you for making time to write a review.
We are happy you you were pleased with your driver. We are proud of their friendly cheerful service to passengers.
We hope we can welcome you back to Cairns soon.

Hi Tommy,
Thank you for making time to write a review.
We are happy you you were pleased with your driver. Several of our drivers do speak Japanese, but many do not. All our drivers have some simple translation cards to assist.
We have a large fleet, and are constantly replacing older vehicles.
We hope we can welcome you back to Cairns soon.

今回、申し込みして頂いて、感想感や大事なフィードバックをいただき、誠に有難うございます。
今回はドライバーは見つけづらい場所に居たこととパースの情報や案内は足りないように感じられて、ドライバーに十分注意しました。
このような体験をされてしまい、本当に申し訳ありませんでした。
通常、到着の出てくるところで、サインボードを持って、お待ちしております。
車の中はパースについての案内と現地についての相談もさせて頂いています。
今回の感想は例外と思い、ご指摘頂きました点、場所の改善、
今後誤解のないように改善をさせて頂きます。

Hi Ryu,
Thanks for the review!
It is great you found your Exemplar transfer easy to find. Our drivers are excellent, and we track all incoming flights.
We hope you had a wonderful holiday, and visit us again soon.

Thank you for making time to write a review.
We are happy you you were pleased with your driver. I will enquire regarding the drivers error in not checking seatbelts.
We hope we can welcome you back to Cairns soon.

Hello Hey
Thanks for writing your review.
We are happy you you were pleased with your driver, and found meeting him easy. We are proud of their friendly cheerful service to passengers.
We hope we can welcome you back to Cairns soon.

Hi Mura-san.
Thank you for a five-star review.
You must have enjoyed a transfer in one of our new Camry hybrid sedans. They are very comfortable.
We hope you come and visit again soon.

この度は送迎の依頼を頂き、有難うございました。又、丁寧にレビューも頂き、誠に有難うございます。おもてなしの心を感じられたようで、嬉しいです。
次回もパースへのお越しをお待ちしております。

Thank you for making time to write a review.
We are happy you you were pleased with your driver, but will raise the issue of driving too fast with her.

We hope we can welcome you back to Cairns soon.