The Japanese language Dubai City tour is highly recommended for first time visitors to Dubai.By joining this tour you will understand Dubai's culture, Dubai's history and a fair knowledge of Dubai's future.

The Japanese language Dubai city tour is conducted on a daily basis with a minimum of 1 person on tour. The tour will never be cancelled unless there is an unavoidable circumstances such as road closures which we experienced recently due to the Dubai Cycling tour. It is highly recommended for Japanese speakers to join the Japanese language tour.

Delighted to know you enjoyed the Japanese language Dubai city tour.

The Japanese language Dubai city tour is one of our popular tours, this tour is conducted by our very experienced Japanese language tour guides who has an in-depth knowledge of Dubai city.

Our Japanese speaking tour guides are well trained and very knowledgeable on Dubai's culture, history and heritage in order to conduct a tour of Dubai.

The Japanese Dubai city tour is a must for first time visitors to Dubai. This tour gives you an insight of Dubai's past and present and what better way to listen other than your own language.

この度はアブダビ市内観光にご参加をいただき、誠にありがとうございました。
お楽しみいただけたということで、私どもとしましてもうれしい限りでございます。
ツアーのピックアップの際には、不快な思いをされましたことについて、お詫び申し上げます。
交通状況などにより、ガイドまたはドライバーがピックアップの時刻より早めにお迎えホテルに到着をしました際には、お客様がそのホテルに確かにご滞在かどうかを確認するために、お部屋に電話をさせていただくことがございます。これはお客様を急かすためのお電話ではなく、あくまでも到着したことをお伝えするためのご連絡でございます。
今回お迎えにあがりましたドライバーがお客様を急かすような口調でお電話をしましたことについては、教育を徹底させていただく次第でございます。
シェイクザイードグランドモスクは、グループツアーの場合、お客様個人で自由に見学いただくことがモスク側から許されておらず、グループ毎にまとまって移動することがルールとなっております。ご指摘の通り、モスク内が混みあっている場合、はぐれてしまうことも考えられますので、通常は、はぐれた場合の集合場所とお時間をモスク入場前にご案内しております。
ガイドの説明が分りにくかった点につきましてお詫びを申し上げるとともに、いただきました貴重なアドバイスが今後のツアー運営に反映できますよう、ガイドへの注意喚起をさせていただきます。

We appreciate your positive comments about our Japanese speaking dubai city tour, thank you!!

Thank you for sharing your experience.

Thanks for your comments, we appreciate your comments on our tour guide.

Thank you for your positive comments, we do our very best to be flexible as possible and accommodate clients requests.

Thank you for sharing your experience.

I am very pleasantly pleased to read your comments. Its seems you been a good follower of the tour and a very good memory. We do appreciate sharing your experience and comments which I think is most useful to other tourist visiting Dubai and plan to join a tour. Thanks once again and hope you have the opportunity to visit Dubai and try our wide range of torus and safari we offer.

Thanks for sharing your experience. the spice souk merchants are like any other market they try to sell their products in a aggressive method. Keeping a safe distance is recommended.

Thank you for sharing your experience we appreciate constructive feedback which will enhance our tours

この度は弊社ツアーにご参加をいただきまして、誠にありがとうございました。

送迎いについて関係部署に確認をしましたところ、本来であれば別のドライバーがお迎えにあがるはずだったホテルを、あるゲストがピックアップ時刻に遅れたこられたことにより配車が変更となりまして、Kojiro様の担当ドライバーが急遽、そのホテルに向かうことになった次第でございます。

混載のツアーでは、交通状況や配車の状況により、送迎にお時間がかかってしまう場合があるのですが、それに対してのお詫びの言葉や説明が足りなかったと深く反省をいたしております。

頂戴しましたご意見が今後に生かせますよう、ドライバーへの教育・注意喚起を行う所存でございます。

Thank you for sharing your experience and recommendations.

We appreciate sharing your experience of this tour.

I agree..., the Dubai city tour in Japanese language is essential for a first time visitor. Thank you for sharing your experience.

Thank you for sharing your experience.

We thank you for sharing your thoughts.

Thank you for sharing your thoughts, we hope you will have the opportunity to experience our wide range of safaris the next timne your visit Dubai.

Thank you for sharing your comments. We apologies for the inconvenience caused due to an oversight. The incident was thoroughly investigated and we noticed there was a shortfall of ATT tickets at the time the tour reached the ATT gate. It is very unusual since all our tours are conducted after ensuring all items of the tour are in place including sub-contracted products.
We have taken precautionary measures to make sure this does not happen again.
Please accept our sincere apologies once again.

First of all please accept our sincere apologies for any inconvenience caused. We understand your frustration due to long waiting which is sometimes unavoidable.