ドライバーが1日だけかわった日がありましたが、欧州とかで使われているwhat's upやtelegramをインストールしておくと現地でドライバーなどと連絡とりやすいかと思います。

訪問される方は、首都付近と、南部地域に分けて考えた方がいいと思います

Thank you very much for your positive comments, however the rating does not reflect your satisfaction. Please note the visit of Wadi Rum desert is explained in the program, and also by our operations team and drivers in destination of 2 hours jeep 4 x 4 of different sites of the red rose desert. The jeep is uncovered for you to enjoy the scenery and the beautiful panorama of this spectacular desert found nowhere else in the world. As for the hotels, I am glad they were up to the standard and that you liked and enjoyed our hotel selection, since we use the best hotels offered in each category. Reference made to Petra Hotel, due to the demand from the current events around us, unfortunately the level of service has dropped. We reconfirm Jordan is and continues to be a safe destination and the security of our travelers is a priority. We are very happy to hear you had a great memorable time with us in Jordan. Looking forward to have you, your family, and friends again with us soon.

Thank you for choosing ZTT and for this wonderful review of your stay. Our aim is always to provide a first-class service, and our professional and dedicated team go the extra mile to ensure our travelers have a memorable stay. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.

Thank you very much for your comments. We are very happy you enjoyed our tour to Jordan and our services. Looking forward to have you, your family, and friends again with us.

Thank you for choosing ZTT and for this amazing review of your stay. I am glad that you have experienced how safe and secure Jordan is. Our goal is always to provide a distinguished service, and our professional and dedicated team go the extra mile to ensure our travelers have wonderful trip. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.

Thank you very much for your review, we are so glad you enjoyed your stay with us in Jordan and that the visits as well as all the services provided by us were up to your standard and satisfaction. We look forward to welcome you again with your family and friends; since Jordan is a hospitable country of peace and safety. As for the hotel names, our reservations team always sends the hotel names confirmed once booked, there might have been an error or misunderstanding. We will make sure all guests have the hotel names booked prior their arrival to avoid any confusion. As it is our custom to do that with all our clients. Apologies if you did not receive it due to any internal error that we did not know about in due time. Thank you once again and it is our pleasure to serve you.

Thank you so much, we really appreciate your visit and look forward to have you, your family, and friends again with us in Jordan.

この度は不快な体験をさせてしまい深くお詫び申し上げます。

オーバーナイトツアーは1組様からご予約を受け付けているため、
参加日によっては宿泊のお客様は1組の場合もございますが、
夜間のセキュリティーについては防犯カメラもあり、キャンプスタッフが帰宅したあとも
キャンプサイトの外で担当ドライバーが待機し安全を確認している旨をご案内ができていなかったために
ご不安な思いをさせてしまいましたこと大変申し訳ございません。

また、コロナ渦以降は衛生上の観点からマットレスは提供しておらず、
毎回クリーニングした寝袋を一人につき2つをお渡ししておりますが、
テントの隙間から砂漠に自然に生息しているなんらかの虫が進入してしまった可能性がございます。
このことによりツアー後に体調を崩されてしまったこと心よりお詫び申し上げます。

今回の件を受けまして、キャンプ泊をより安心して楽しんでいただけるよう
安全面のアナウンスや、夜間も必ずスタッフがおり
何かある場合はすぐに申し出ていただけるということを周知するよう改善いたします。

この度は貴重なお時間を割いてご投稿いただき誠にありがとうございました。
またのご利用をご検討いただけますと幸いです。

Dear Sir, I would like to thank you very much for your comments and we apologize that we didn't know from beginning that you have some difficulties in walking otherwise we could suggest some solutions. Tips in Petra usually 7 $ for horse boy per way so more or less you pay 12 $ more than average.

Thank you so much for your lovely comments. Much appreciated. Looking forward to having you, your family, and friends with us again.