ベルトラをご利用いただきありがとうございます。

この度はスケジュールの記載内容に不備があり、お客様へご迷惑をおかけし誠に申し訳ございません。
ツアーページにつきましては修正を行わせていただきました。
また、現地での対応についても残念な思いをさせてしまいましたこと重ねてお詫び申し上げます。
お客様のご指摘を真摯に受け止め、今後のサービス向上に努めてまいります。

今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいりますので、またの機会にご利用いただけましたら幸いです。
ご不明な点などございましたら、お申し付けください。

今後ともVELTRAをよろしくお願い申し上げます。

VELTRAカスタマーサービス

先日はご来店いただきまして誠にありがとうございました。
仲の良い素敵なファミリーとご来店いただき感謝しております。
楽しかったですね！
みなさまにとって、日本の良い思い出になりますように。

とても嬉しいメッセージありがとうございました！
またお会いできる日を楽しみにしています。

KIMONO PHOTO STUDIO和
中原、近藤

Dear Tamara,
Thank you very much for your warm message. We are very glad that you have enjoyed kimono. We passed your message to the staff and she was very happy to hear it. Stroling in Nihonbashi shopping district in a kimono is special to any tourists. We hope you to come back again in other seasons, and best regards,

YUKI 様　大変、身に余るたくさんのお褒めのお言葉いただき、誠にありがとうございます。またのご来店心よりお待ちいたしております。Sakura Photo Studio

Thank you so much for heart warming message!! We are looking forward to having you over our shop in next chance! Thank you again.

Sam, Thank you for your such a great compliment comment. We are very happy and honored to have you over our shop. We look forward to meeting you someday again!

Thank you so much for wonderful comment. We look forward to having you over our shop once again!

Thank you so much for the comment. We are very happy to have you over our shop. We expect you to come to our shop again! Thank you too.

Thank you so much for such a sweet compliments!!! We are very honored to have the great customers like you. We are looking forward to having you over our shop again sometime. You are more than welcome anytime!

Thank you so much for coming our studio, and having our service. We are so much honored and happy to have you over such a great group of people. We are so much looking forward to having you over our shop once again sometime!!

Thank you for such a great compliment and your message. We are so much looking forward to having you over our shop once again!

アキハル様

この度はKIMONO PHOTO STUDIO和をご利用いただきありがとうございます！
アキハル様の子供たちがすごく良い子で、ついつい楽しくて一緒にはしゃいじゃいました(笑)
着物姿もみんなとっても似合っていましたね！
ご家族にとって素敵な記念写真となりますように☆
またいつでも子供たちを連れて遊びに来てくださいね！

心あたたまるメッセージをいただきとても嬉しかったです。
ありがとうございました。

KIMONO PHOTO STUDIO和

ご来店誠にありがとうございます。お友達にも喜んでいただけて大変私たちも嬉しく思います。
ぜひまたのご来店お待ちいたしております。

Thank you for such a wonderful comment. And, we all were very pleased and honored to have you over our studio. We expect we can meet you sometime again!

Hello, Delphine Thank you so much for a nice comment. We were very happy and honor to have you over our shop! We provide you with fabulous photos by our studio`s photographer, and we also have a makeup artist as well. We look forward to serving you with those next time. See you again! Best regards,

御利用ありがとうございました。
スタッフのミスでご迷惑をかけてしまい、大変申し訳ございません。今後このような事をしないように徹底します。よりサービスを向上させるように努力します。
浴衣や着付けに関して、ご満足いただいて、とてもうれしく思います。

また御縁があれば、ご利用の方、お待ちしております。
よろしくお願いします。

バサラ着物レンタル浅草店

Hello, Esther Feng.
Thank you so much for a splendid comment!
Our service could not be better for the customers, like, you felt you were part of the Japanese culture.
We are very so happy to hear that!
Thank you so much.

Thank you for coming to our studio. We will have more variety kinds of kimonos for male as well. Please come to our shop again!

We appreciate customers who let us know when things are not right.　We are sorry you did not feel good with wearing kimono. Kimono is traditional wear that people need to put those in patience because of process to wear and with lots of layer clothes sometimes. Lots of people understand that. We are sorry for dressing room curtain. Extreme expression, `you had to strip off with other guests`? We never treat customers like that, anyways.　We let our staff this issue notice as a serious warning if some of our staff treat you like that.

Thank you for great comment! We are looking forward to having you over here in Tokyo again!