投稿者: ちゅん
ポイント使って安く買えてよかった。
券売機で画面読み込んで買えて楽でした。
また利用したいと思います。
評価: | |
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プラン: | Test Package |
参加形態: | カップル・夫婦 |
投稿日: | 2024/10/18 |
参加日: | 2024/09/19 |
投稿者: わかみ
スカイライナーどうせ乗るなら、少しでもお得な方が良いと購入。
西日暮里のJRからの乗り継ぎも簡単でした。
また使おう。
評価: | |
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プラン: | Test Package |
参加形態: | 友達・同僚 |
投稿日: | 2024/10/16 |
参加日: | 2024/10/11 |
投稿者: めん
事前購入することで安くなりました!
ただ、直前に引換する場合希望の列車が満席の可能性があるので少し早めに引き換えることをおすすめします!
評価: | |
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プラン: | Test Package |
参加形態: | カップル・夫婦 |
投稿日: | 2024/09/19 |
参加日: | 2024/08/21 |
投稿者: トム
窓口で対応してもらいましたが、全く問題無くチケット交換出来ました。料金も通常より安いので助かります♪
評価: | |
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プラン: | Test Package |
参加形態: | カップル・夫婦 |
投稿日: | 2024/09/05 |
参加日: | 2024/09/04 |
投稿者: ましゅまろ
チケットは事前に券売機で交換できます。
座席指定もできるので、とても便利です!
外国人旅行客が多いので、上野では券売機では10分以上並びましたので、当日の方は時間に余裕があったほうがいいと思います。
窓口の方はかなり混雑していて、どのくらいかかるかはわかりません。。
評価: | |
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プラン: | Test Package |
参加形態: | ひとりで |
投稿日: | 2024/07/13 |
参加日: | 2024/06/20 |
投稿者: Gus n Mel
Setting foot outside a terminal of another country was always a scary feeling, not knowing what transportation to hop on going to our hotel. But because of the great services of your company, we had a pleasant experience of knowing we can avail your transportation services in transferring from an airport or cruise terminal to our hotel. Your staff were so courteous and pleasant to talk to.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/03/05 |
参加日: | 2020/01/20 |
投稿者: imsuzie2
We immediately saw the Green Tomato sign, and were helped with luggage claim, and then led to the van with the other riders. The driver was extra careful driving in rush hour, and got all of us safely to our hotels. I was impressed!
I came down with the FLU (not corona virus) the first night in Tokyo, and we were able to change or flights home for the next day. Called Veltra, and customer service sent a message to the local Green Tomato office, which was closed. By 10:30 AM Tuesday morning, they reached us at the hotel, and were able to pick us up at 1:30 PM in order to add us to a last minute to a run. The driver was early, spoke enough English to point out sights on the way to the next pick-up, and then continued to point out a few more sights. He also drove well, and we were very appreciative of the trouble Veltra went thru to get us to Narita, with hours to spend in the airport before boarding the flight.
If Veltra offers transfers in other cities we visit in the future, they have our business! And, they will be the first place we look to for tours as well.
Thank you for your review. We are very glad to hear that we were able to come up to your expectation.
On your next visit, we look forward to serve you again with more better and convenient service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/02/06 |
参加日: | 2020/01/20 |
投稿者: Ponny Wo
The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.
Thank you for your review. We are working continuously working to make our service better. On your every visit we hope we can provide more better services.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/01/30 |
参加日: | 2020/01/20 |
投稿者: Ava
We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted everyone with smiles. The boarding process was smooth.
Great service, would highly recommend
Thank you for your review. Convenient, fast and reliable service to the customer is what we always look forward to. So, on your next visit hope we can have the chance to serve you again with far more better service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2020/01/29 |
参加日: | 2020/01/20 |
投稿者: Peter
It.was as expected but was shorter trip than I rxpevted
Thank you for your review. I hope you enjoyed your ride.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/01/23 |
参加日: | 2020/01/20 |
投稿者: Mr Scott
Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.
Thank you very much for your great review Mr. Scott.
we look forward to serve you again in near future.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 家族 |
投稿日: | 2020/01/23 |
参加日: | 2020/01/20 |
投稿者: Rookie
Strong WiFi, clean and comfortable van, well organized. Best to have a larger sign indicating where the pick up point is.
Thank you for your great review Mr. Dale J. Lee.
we keep trying hard to improve our services.
Thank you and we look forward to serve you again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | ひとりで |
投稿日: | 2020/01/23 |
参加日: | 2020/01/20 |
投稿者: Nezam Zeineddin
Excellent service. Very organized and positive attitude. We are very satisfied with the service and certainty recommend your services to our friends
Thank you for your review and we are really glad to hear your kind words. We hope we can serve as much as better service to your friends as well.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/01/23 |
参加日: | 2020/01/20 |
投稿者: Diane
Excellent service. Representative was right at exit to greet us. Very efficient and comfortable ride to hotel in Tokyo.
Thank you for your review. We are really glad to hear that we were able to meet your expectation. Next time in your visit, we hope we can provide far more better service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2020/01/23 |
参加日: | 2020/01/20 |
投稿者: Hui Tiak Tan
The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups,
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!
Thank you for your review.
We try to make our service as more convenient as we can. It is our foremost priority to come to the expectation of our customer. We are very glad to hear that we were able to reach up to your expectation.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/18 |
参加日: | 2019/12/15 |
投稿者: Roslyn
Our shuttle was exactly on time out the front of hotel as stated.Very efficient and directly to terminal entrance....Very helpful as this is a fair walk from station and bags have to be dragged up a long ramp if arriving by train.
This is a group shuttle so remember if you have an early boarding time you may not be able to take advantage of it,as was our case.
Thank you for your review. Regarding to the early boarding time, we are working on these matter and hope in near future you can enjoy our shuttle fully even if the pickup is early.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/09 |
参加日: | 2019/11/12 |
投稿者: Catherine M
Would highly recommend this company. I organized this shuttle from Canada and was really impressed with the service. They had a table in the terminal and were very easy to locate. Everyone spoke English (our Japanese was limited...) Would I do it again? Absolutely!!!
Thank you for your review. We are very glad to hear that you had a wonderful time with us. On your next visit we hope we can provide more better service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/04 |
参加日: | 2019/09/18 |
投稿者: APW
Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.
Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/11/12 |
参加日: | 2019/10/15 |
投稿者: Walter Boschet
As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .
Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/11/11 |
参加日: | 2019/10/15 |
投稿者: Mary J
Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/11/10 |
参加日: | 2019/10/15 |
投稿者: Helen Tassie
Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.
Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/11/06 |
参加日: | 2019/08/23 |
投稿者: Ron
Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.
Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/09/26 |
参加日: | 2019/09/18 |
投稿者: charlene
Driver was very polite and service was exceptional; highly recommend
Thank you for your review.
We hope you had a great time in Japan.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/09/15 |
参加日: | 2018/12/07 |
投稿者: TrishB
Tour pick up was on time from our hotel in a comfortable mini bus to get us to Yokohama cruise terminal. Great for first time visitors to Japan.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/05/24 |
参加日: | 2018/10/16 |
投稿者: Stewart Allen
Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/04/11 |
参加日: | 2019/04/03 |
投稿者: Michelle
Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/04/11 |
参加日: | 2019/04/03 |
投稿者: Richster64
Excellent service! Driver was great, journey was good, all was as you would expect!
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/03/20 |
参加日: | 2019/03/18 |
投稿者: TonyR Traveler
The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/03/03 |
参加日: | 2019/02/22 |
投稿者: Talisi
You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/18 |
参加日: | 2019/02/14 |
投稿者: Romeo F
Very efficient, on time, courteous service. Will use service again if available. Highly recommended.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/17 |
参加日: | 2019/02/14 |
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空港送迎・移動手配(旅の便利サービス) (ゴールデンウィーク特集2024) | 日本の観光・オプショナルツアー専門 VELTRA(ベルトラ)
連休の旅をより快適に!旅先で最も時間のロスが発生しやすいのが「移動」ではないでしょうか。慣れない土地や時間が限られている中での移動は楽しさよりも心配が勝るもの。特にご家族やグループでの旅行スケジュールを円滑なものにするためにも、旅の便利サービスである空港送迎はこの連休中役立つこと間違いなし!
Thank you for your review. Covenant and safe drive while giving peace of mind to customer is which we always look forward to. We are really happy to we were able to come to your expectation. We hope we can serve you once again in the future.