VELTRAをご利用くださりありがとうございます。
貴重な体験ができたようで、嬉しく思います。
しかしながら、日本語ナレーションにつきましてご案内できておらず、当日不安なお気持ちにさせてしまいましたことお詫び申し上げます。

現地催行会社より日本語サービスが変更になっているとの連絡を受け、先日ツアーページを更新しました。
今後同様のご迷惑をおかけしないためにも、現地とのコミュニケーションを密にとって、より良いサービスが提供できるよう努めてまいります。

何卒よろしくお願いします。
VELTRA

Aloha,
Thank you for your recent booking of Atlantis Adventures Waikiki Undersea Submarine Tour. We appreciate your review and wanted to share with you that we have recently developed a new app that guests may download prior to their Waikiki Adventure and use their phone and own headsets to listen to the narration in the language they select.
We hope you take home wonderful memories of Hawaii and that we're able to welcome you aboard one of our adventures again soon.
A Hui Hou (until next time)

Mahalo,
Margie Lehman-Sloggett,
Director of Sales

Aloha Kara! Thank you for sharing your experience. We're so happy to hear you enjoyed your submarine adventure with us. We'll be sure to share your kind words with our crew. We hope to welcome you and your family aboard again soon. Mahalo!

Aloha Kara! Mahalo for your excellent review! It was a pleasure to have you aboard for a deep sea dive, and we're happy to hear you had a great experience! We pride ourselves on giving our guests the best experience each time they dive with us. Thank you very much for joining us and for sharing your kind words. We hope to see you again soon for another underwater adventure!

Aloha !
Mahalo for your 5-star review! We are happy to hear you enjoyed your recent experience with us, aboard the Atlantis Submarine, from the shuttle boat ride to the deep-sea exploration. We love hearing from our guests and are thrilled to know you had a fantastic submarine adventure! Thank you very much for sharing your valuable feedback and recommendation.

We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.

Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).

Aloha Ross !
Mahalo for your 5-star review! We are happy to hear you enjoyed your recent experience with us, aboard the Atlantis Submarine, from the shuttle boat ride to the deep-sea exploration. We love hearing from our guests and are thrilled to know you had a fantastic submarine adventure! Thank you very much for sharing your valuable feedback and recommendation.

We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.

Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).

Aloha, and thank you for sharing your review. We are very disappointed to learn that your overall experience was less than exceptional and we sincerely apologize for any inconvenience you experienced. We appreciate your valuable feedback, and we have shared your review with our leadership team as we hope to offer all of our guests an enjoyable experience. Mahalo for sharing the details about areas that we may improve.