Aloha, and thank you for sharing your review. We are very disappointed to learn that your overall experience was less than exceptional and we sincerely apologize for any inconvenience you experienced. We do offer the following app with pre recorded Japanese narration and are sorry you were not aware of that. https://atlantisadventures.com/narration We hope to have the opportunity to welcome you aboard in the future. Mahalo!

Aloha Amari !
Thank you for sharing your review. We're delighted to hear you enjoyed exploring over 100 feet under the sea with us! We appreciate your kind words.

We also have pre recorded narration that can be downloaded prior to our submarine adventure. Here is the link.
WAIKIKI UNDERSEA NARRATION LINK https://atlantisadventures.com/narration/

We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.

Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).

Mahalo,

Aloha !
Mahalo for your review! We love hearing from our guests and are thrilled to know you had a fantastic submarine adventure! Thank you very much for sharing your valuable feedback and recommendation. Although our adventures are currently all conducted in English, we do offer guests the opportunity to download an app prior to their adventure and use their phone earphone/headsets to enjoy a prerecorded narration in several languages (Japanese, Chinese, Korean, and Spanish).
WAIKIKI UNDERSEA NARRATION LINK: https://atlantisadventures.com/narration/ We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).

Mahalo for your 5-star review! We are so happy to hear that you enjoyed your recent experience with us. We love hearing that your tour guide did a fantastic job of making your experience memorable. We're also excited you were able to see some great marine life! We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.

Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).

VELTRAをご利用くださりありがとうございます。
貴重な体験ができたようで、嬉しく思います。
しかしながら、日本語ナレーションにつきましてご案内できておらず、当日不安なお気持ちにさせてしまいましたことお詫び申し上げます。

現地催行会社より日本語サービスが変更になっているとの連絡を受け、先日ツアーページを更新しました。
今後同様のご迷惑をおかけしないためにも、現地とのコミュニケーションを密にとって、より良いサービスが提供できるよう努めてまいります。

何卒よろしくお願いします。
VELTRA

Aloha,
Thank you for your recent booking of Atlantis Adventures Waikiki Undersea Submarine Tour. We appreciate your review and wanted to share with you that we have recently developed a new app that guests may download prior to their Waikiki Adventure and use their phone and own headsets to listen to the narration in the language they select.
We hope you take home wonderful memories of Hawaii and that we're able to welcome you aboard one of our adventures again soon.
A Hui Hou (until next time)

Mahalo,
Margie Lehman-Sloggett,
Director of Sales