【告知】システムメンテナンスのお知らせ
実施日: 2024年10月10日(木) 1:00〜2:00(JST)
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※実施時間については前後する場合がございます。
All that was promised was not fulfilled on this snorkel tour. The staff was nice. I got a little sea sick and they took care of me. But the experience was nothing like what they promised. It was a party boat not a snorkel tour. I would not recommend to any families.
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利用形態: | 家族 |
参加日: | 2022/02/14 |
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[はい]
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This was a fantastic experience! Friendly, helpful, and knowledgeable crew. I appreciated the brief snorkel lesson and tips. We were able to see turtles, a variety of fish, and during the sailing portion dolphins and whales. Overall great experience with no complaints! Would recommend to others and will remember them on my next trip!
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利用形態: | 友達・同僚 |
参加日: | 2022/02/18 |
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[はい]
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Having been on snorkel tours to Molokini previously, we were happy to find this tour to Lanai for something different.
From the minute we stepped on the boat, we had a great time - the crew was great, the food was great, and we really liked being able to dock on Lanai and snorkel from the beach. We took part in the SNUBA activity and then hiked afterwards. It was great to have the lawn chairs, sun mats, sunscreen, and snorkel gear readily available as well.
The lunch provided at Trilogy's dock-side pavilion was fresh-cooked and delicious.
Our trip back to Maui was great with lots of whales sightings and we were able to stop periodically to watch them. We bought the photo package offered and whale photos were part of the package.
We would definitely recommend this snorkel tour!
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利用形態: | カップル・夫婦 |
参加日: | 2022/01/25 |
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[はい]
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The Smith's Wailua River Cruise was very good. The open windows were fantastic for taking pictures. We cruised at a relaxing speed. It was fun to watch the people in Kayaks and on paddle boards along the way. There is a roof on the boat so it's very shady & the padded bench seats are comfortable. We were entertained with interesting history about the river and area.
It was easy to get in & out of the boat. The Fern Grotto was a very lush & beautiful area. There were no mosquitoes or flying insects when we were there between 11 A. M & 12:30 P. M.
At the Grotto & on the boat, we were entertained with singing and dancing. It was a very enjoyable time for all.
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利用形態: | カップル・夫婦 |
参加日: | 2022/02/11 |
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[はい]
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The perfect experience for honeymooners, amazing adventure to be in contact with nature
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利用形態: | カップル・夫婦 |
参加日: | 2022/01/21 |
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[はい]
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This is as honestly the highlight of my trip. It was definitely worth waking up at 4am to travel from north shore to south shore. It was so organized and straight to the point which I loved. The whole crew was amazing and kind, always making sure passengers were okay and comfortable. It’s funny because I’m sure the crew has seen the views a million times, yet they still make it enjoyable and share such an insightful information about Kaua’i. The views were amazing and no pictures or videos can ever do them justice. I really appreciated this time experience and will carry it with me forever! Thank you so much, Holo Holo!
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利用形態: | カップル・夫婦 |
参加日: | 2022/02/10 |
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[はい]
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Really enjoyed the day sailing to Lanai from Maui with Captain Turtle! The captain and his crew made it fun and a day of adventure. We did the Snuba when we got to Lanai and Shamus did a great job working with everyone and keeping things safe. Courtney, Shamus and Clay were great on the boat keeping us entertained and personally served everyone.
We saw whales, flying fish and some whitecaps which made for an adventurous trip back.
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利用形態: | カップル・夫婦 |
参加日: | 2022/02/07 |
この体験談は参考になりましたか?
[はい]
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現地に行ってまず驚いたのが
全く日本語ガイドがなかったこと。全て英語で行われていたのでこのツアーのタイトルに騙された感じでした。
Non様
VELTRAをご利用いただきありがとうございます。
この度はアクティビティの体験談をご投稿いただき、誠にありがとうございました。
日本語ガイドのプランをお申し込みいただいたにも関わらず、今回のようなご案内となってしまいましたこと大変申し訳ございません。
催行会社に事実確認をしたところ、通常2名の日本語ガイドが在籍しておりますが、あいにくお手配ができない状況となっておりました。
ツアー内容に変更がある旨を事前にお伝えできず、重ねてお詫び申し上げます。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいります。
なお、現在は日本語ガイド2名の出勤を確認しております。
またの機会にご利用いただけましたら幸いです。
VELTRAカスタマーサポート
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利用形態: | 家族 |
参加日: | 2022/02/05 |
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[はい]
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This was a good trip. The boat was clean and well-kept-up, and everyone was very friendly. Fern Grotto is pretty, and the local entertainment makes the event fun. It's a relaxing, quiet trip and a good way to see some of the beauty of Kauai.
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利用形態: | カップル・夫婦 |
参加日: | 2022/02/04 |
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[はい]
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We had the best time! Loved our time snorkeling and going to see turtles. Saw a huge turtle. Biggest I have ever seen. It was great that there were only a few of us on the boat that day. Would have loved to have a grill for burgers, but lunch was good nonetheless.
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利用形態: | カップル・夫婦 |
参加日: | 2022/01/08 |
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[はい]
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Every time I come to Kauai, I do this River Cruise and it never gets old. It is entertaining, educational, beautiful and just plain fun for all ages. I especially appreciate that the staff and crew always seen to be enjoying themselves as well!
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利用形態: | 家族 |
参加日: | 2022/01/06 |
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[はい]
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We had a big family group and everyone enjoyed the trip. We had ages from 2 to over 60. COVID conditions meant a smaller group so it was not crowded. Itxwas a beautiful day. We spotted lots of whales. We danced to the great selection of music played by Tiny. Wholeheartedly recommend this excursion.
Aloha!
What an amazing adventure aboard the Majestic by Atlantis Cruises. We’re happy to hear you and your family enjoyed exploring a part of Oahu that most people don’t get to see and are excited you saw some astonishing marine life! That is truly a lifetime experience only few can witness. Thank you for sharing your experience with us and taking part in the Aloha spirit. We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
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利用形態: | 家族 |
参加日: | 2022/01/22 |
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[はい]
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Love, love, LOVE this boat! It's a beach catamaran so no transportation is needed. Plus, they provide you with FINS that are super comfy and adjustable. After snorkeling, you get some snacks and can purchase drinks on board. We got the souvenir Holokai shaker to keep. We did the 9am cruise which was perfect for visibility and to catch a little bit of sun before it got too hot in the afternoon. Would recommend!
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利用形態: | 友達・同僚 |
参加日: | 2021/09/15 |
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[はい]
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Went out on Aqua Adventures and felt they were a bit understaffed for the amount of passengers they had. Pre paid for Snuba but my husband didn’t even try. No contact for refund. Food served was minimal and not the best quality.
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利用形態: | カップル・夫婦 |
参加日: | 2022/01/11 |
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[はい]
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Overall, great experience with snorkeling tour. I would have given 5-starts other than the two issues, 1 - One of the staff was little rude (white blonde seemed little racist attitude), however everyone else on the staff was super nice, 2 - the second issue, snorkeling place was little muggy water and it was little hard to sight any turtles, even though I saw one but my family couldn't see any. However, we sighted bunch of whales on the way, with couple of them very close to our boat (little scary for few seconds) which was awesome.
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利用形態: | 家族 |
参加日: | 2022/01/09 |
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[はい]
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i whole experience was amazing. The employees greeted guests with enthusiasm and personality, very happy and entertaining. the boat ride took us giding down the river providing beautiful sites and emotions. the fern grotto and short walk were great as well. all around a+ adventure.
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利用形態: | 家族 |
参加日: | 2022/01/06 |
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[はい]
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It was a great day of snorkeling and whale watching on the Aqua Adventures. The captain was knowledgeable and funny. He was clearly enjoying what he was doing and went out of his way to make the trip truly enjoyable. The staff was super helpful. Kudo to Aqua Adventures for a memorable day. Thank you guys! Cheers.
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利用形態: | 小さなお子様連れ |
参加日: | 2022/01/05 |
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[はい]
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Best experience ever. I seen so many beautiful. Fish and turtles. The crew were awesome and fun i would definitely do it again. Just being out there on the ocean was so amazing
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利用形態: | 家族 |
参加日: | 2021/12/30 |
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[はい]
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The Smith’s Wailua River Cruise was a beautiful way to spend our morning. Start off by learning some island history and geography by a native guide from the Smith Family. Ours was Wade.
Once you arrive at the Fern Grotto, you’ll walk a beautiful path to get there and learn about its natural history and cultural significance as well as anything you’d like to know about it. We learned so many fascination facts and it was so beautiful and peaceful.
On our way back, we were treated with professional musicians and a top notch dancer. Everything about the small group of performers was beautiful from the sweet sounds of the musicians to the graceful display of cultural dance. You couldn’t get better quality and for the price!
It was an honor and gift to ride with the Smith Family. Looking forward to coming back with the kids.
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利用形態: | カップル・夫婦 |
参加日: | 2021/12/03 |
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[はい]
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Wish it didn’t rain the whole time but they can’t control that obviously. I recommend it.
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利用形態: | 家族 |
参加日: | 2021/12/22 |
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[はい]
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It couldn't have been any better. The crew was fantastic. We visited two sites to snorkel and snuba. The extra cost to snuba is worth every penny. They accommodated my son's disability and made his trip fantastic. The captain's sense of humor kept you smiling. Everything we did felt safe so it was easy to just relax and enjoy the experience. The Aqua Adventure is the crew to go with.
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利用形態: | 家族 |
参加日: | 2021/12/15 |
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[はい]
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The whales come so close to the boat! The experiece was certainly worth it!
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利用形態: | 家族 |
参加日: | 2021/12/20 |
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[はい]
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Throughly enjoyed the trip!! It was super fun!! My family and myself enjoyed every bit of the time. Service and guided tour was awesome!! All the crew members were super helpful and cooperative!!
We are so happy to hear how much your group enjoyed being out on the water with us! Thank you so much for sharing your awesome review! Mahalo and Aloha
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利用形態: | 家族 |
参加日: | 2021/12/18 |
この体験談は参考になりましたか?
[はい]
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The crew for Aqua Adventures was spectacular. I'm disabled, I can walk with a brace but mainly use a wheelchair. They helped me on to the boat and carried my chair on to the boat. They made sure I was included in every activity, including the bonus whale sightings we have seen. One crew member helped me get fin on and off each time and made sure that I was able to find the turtles during the coral city visit. The captain was upbeat and had wonderfully bad jokes but made sure everyone knew exactly was going on and safe in their Adventures. The food was great too!
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利用形態: | ひとりで |
参加日: | 2021/12/15 |
この体験談は参考になりましたか?
[はい]
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It's a nice way to spend an hour on the water with some fun Hawaiian music. It's relaxing and a calm way to just chill. The actual fern grotto was an incredible sight to see and enjoy. That was the best part. Just a couple of minutes of walk from the dock to the main area where you see and appreciate the phenomenon.
Fun!
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利用形態: | カップル・夫婦 |
参加日: | 2021/12/10 |
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[はい]
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The building where we pay and gather is very depressing. The boat ride was uneventful, the grotto was a beauty of nature. We music was okay, we could tell the performers were tired because it was the last trip of the day, but they were nice and accommodating.
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利用形態: | カップル・夫婦 |
参加日: | 2021/11/17 |
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[はい]
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Good way to spend a couple of hours meandering down a river.
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利用形態: | カップル・夫婦 |
参加日: | 2021/11/24 |
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[はい]
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Very professional service with extensive knowledge and experience. I really enjoyed my time.
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利用形態: | カップル・夫婦 |
参加日: | 2021/11/26 |
この体験談は参考になりましたか?
[はい]
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We have two toddlers so this was a nice adventure to take with little ones. The fern grotto is beautiful.
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利用形態: | 小さなお子様連れ |
参加日: | 2021/10/18 |
この体験談は参考になりましたか?
[はい]
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Nice boat ride and walk to the fern grotto. The customers on board got into the group songs and their hand movements. A good family outing.
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利用形態: | カップル・夫婦 |
参加日: | 2021/11/08 |
この体験談は参考になりましたか?
[はい]
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催行会社からのコメント
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クルージング (クルーズ・遊覧船) | ハワイの観光・オプショナルツアー専門 VELTRA(ベルトラ)
船に乗り込み出発!海から眺める陸の景色を楽しみましょう。
We are beaming reading over your review! Thank you so much for choosing to join us here at Holo Holo Charters and for sharing your oh-so-awesome review! We are elated to hear how much you enjoyed your time with us from beginning to end and hope to see you out on the water again soon! Mahalo and Aloha