投稿者: 成田幸雄
当日はあいにくの雨で、「最後の晩餐を」観るために一度前週に訪れたドゥオモにも再度行くことになっても頑張って行きました。ドゥオモに入る際には雨の中結構待たされ、周りの人のかさの雨粒でずぶ濡れになりながらも「最後の晩餐の」ために我慢しました。良くありがちなのが、事前に映像や画像で思いを膨らませすぎて、現物を見て拍子抜けしてしまうといったことも少なくありません。
今回の「最後の晩餐は」いい意味で大きくそういった不安が一掃されました。「最後の晩餐」に辿り着くために途中何箇所かで待たされましたが、「最後の晩餐」がある部屋に通されると世界観が一変し、空気が止まったような感覚にとらわれました。ミラノ観光の際には何はさておいても「最後の晩餐」の鑑賞をお勧めします。
予約状況の関係で、英語ツアーに参加しましたが、英語ツアーというより英語ガイドも付いてますと言った方がいいくらいで、イタリア語およびドイツ語がメインだったように感じました。英語の時間が短く聞き入っているとすぐに他の言語にスイッチしてしまうのが残念でした。
日本人は、やはり日本語ツアーに参加したほうが良いと思います。
同じバスの後方に日本語ツアーの方が固まっておられましたが、日本語ガイドの女性が事細かに説明されたり、旅行者の話に実もを傾けられてるのを聞いて、英語ツアーよりも少々高くても十分に満足できるのではないかと思いました。英語ツアーのガイドさんも人間的にはいい方でしたが、ガイドとしての満足度からすると日本人の感覚とはやはり少し違いますね。
評価: | |
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プラン: | 午前発 |
参加形態: | ひとりで |
投稿日: | 2016/11/08 |
参加日: | 2016/11/05 |
投稿者: ぴーす
人生5回目のセグウェイでしたが、一番良かったです。ミラノの主要箇所を足ならず、セグウェイで回るので、小さい店や見どころも逃さず見れました。今回は初めて、イヤホンガイド付きで、これまでは止まって説明だったので、セグウェイに乗っている時間がその分少なくなりましたが、乗りながら説明を聞けるのも良かったです。美味しいジェラートの店や、ピザ&パスタの店の前も通ってくれて、後でその店に行きましたが、イタリア旅行で一番おいしい店でした。
とてもお勧めのツアーですが、長時間で、混雑した場所や狭い道も通りますから、セグウェイに慣れていない人には、ちょっと難しいかもしれません。
評価: | |
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プラン: | 【音声ガイドプラン】 |
参加形態: | カップル・夫婦 |
投稿日: | 2016/09/20 |
参加日: | 2016/09/17 |
投稿者: Boston
Our tour guide was very knowledgeable and did a good job of keeping us all together. I think it's enough
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2016/09/13 |
参加日: | 2016/09/10 |
投稿者: Alan Marx
The Milan City Tour was of interest to us because it included a guide and tickets to the Duomo and The Last Supper. The guide spoke excellent English and was informative about the history of the building and the painting. She also made helpful suggestions about other things to do and see, which we followed. The tour was fairly priced.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2016/09/04 |
参加日: | 2016/09/02 |
投稿者: K.K
コンパクトにまとまっていて、非常に効率のよいプランでした。特に、「最後の晩餐」鑑賞がよかったです。ツアー参加者も世界各国からの人たちで、とてもインターナショナルな雰囲気。ガイドさんを含めて、みなとても陽気で楽しかったです。アナさんというベテラン女性の英語とポルトガル語によるガイドでしたが、+10 Euroで、日本人ツアー客に同行していた日本人語ガイドさんの方に変更も可能ということでした。
評価: | |
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プラン: | 午前発 |
参加形態: | カップル・夫婦 |
投稿日: | 2016/08/18 |
参加日: | 2016/08/11 |
投稿者: Renlyn
Very nice tour...Well organized....no need to fall in line to buy admission tickets....Tour guide and couch driver was Great....
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2016/08/17 |
参加日: | 2016/07/19 |
投稿者: Carol
This tour was disappointing as we were just given the tickets to go to the duomo on our own without the quide taking us at the end of the last supper it was late and we couldn't go in, and the next day we were leaving waste of money would not recommend it do it on your own.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2016/06/20 |
参加日: | 2016/05/28 |
投稿者: 新潟の50代夫婦
ガイドの方の博識、効率の良い見学順路、最後の晩餐の説明、最高でした。またミラノに来たらお願いしたいと思います。
評価: | |
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プラン: | 午前発 |
参加形態: | カップル・夫婦 |
投稿日: | 2016/05/07 |
参加日: | 2016/04/30 |
投稿者: Jan M
I'd recommend anyone to try this tour because you benefit from the guides knowledge and information. I would have liked longer inside the Duomo which is why I've only given 4 stars. You'd need to re-visit if you want to see the rooftop views as well.
The trip bought Milan to life in a way that makes me want to revisit to see the bits I missed.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2016/04/09 |
参加日: | 2016/03/17 |
投稿者: よしT
新婚旅行で見てから16年後にまた見れました。素晴らしい思い出です。 最後の晩餐の素晴らしさにも感動!
評価: | |
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プラン: | 午前発 |
参加形態: | 家族 |
投稿日: | 2016/04/02 |
参加日: | 2016/03/31 |
投稿者: Nets
実は、日本語ガイドのものに予約しようと思ったが、予約時には選択できなかったので、このツアーを予約。当日、バスに乗ると、日本人のガイドさんがおり、当日追加料金をはらえば日本語対応可能とのこと。申し込みをしましたが、非常に親切丁寧な方で、大満足。私たちの小さな子供達も騒いでも嫌な顔一つせずあやしてくれるほど。。。お子さんがいらっしゃる方は、特にオススメです。
評価: | |
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プラン: | 午前発 |
参加形態: | 小さなお子様連れ |
投稿日: | 2016/02/06 |
参加日: | 2016/01/10 |
投稿者: パスタ大好きボーノ
このタイプの赤いバスは、各国の観光地で乗り慣れているので、日本語のイヤホンガイドもありますし、重宝すると考えて予約をしました。思った通り観光地をめぐってくれるよいルートでした。ただ、ルートを回って入れる時間が朝10時頃から夕方17時頃でしたので、朝一番に観光地へ向かって、夜の夜景を見ながら帰っているのには活用できない時間帯の運行でした。活用時間をお考えの上、ご利用いただくとよいと考えます。
評価: | |
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プラン: | 48時間パス |
参加形態: | 家族 |
投稿日: | 2015/12/25 |
参加日: | 2015/12/12 |
投稿者: mof
The reservation time started at 2:30 PM while the meeting time was set at 2:15 PM. The meeting place is in Cairoli Station and is very accessible. From MXP airport, we took an express train to Cadorna FN Station, then we transferred to the local Metro Train (M1 red line) to Cairoli (just one stop). It took about 45 minutes from MXP to Cairoli (we paid two separate tickets as they are two different trains). We left Cairoli right on time and we visited many different places around Milan including the most famous opera house (La Scala Theatre) that was founded in 1778, Galleria Vittorio Emanuele shopping gallery, Duomo Cathedral (we went inside), Sforza Castle (viewed from the outside) Basilica Santa Maria delle Grazie and the Last Supper painting by Leonardo da Vinci. The tour lasted about 3 1/2 hours and was a lot of fun and learning experience.
La Scala Theatre is the most famous opera house where Luciano Pavarotti and Giuseppe Verdi used to perform.
Galleria Vittorio Emanuele II shopping gallery has a lot of shops in this area including Gucci, Prada, Emporio Armani, etc. Outside the shopping gallery is the Duomo Cathedral and the popular Piazza del Duomo which is the main piazza of Milan, Italy.
The Duomo Cathedral is very close to Metro Train (M1 red line). It is two stops away from Cairoli (meeting place).
We also went to Basilica Santa Maria delle Grazie. In the same location, we saw The Last Supper (in Italian, Cenaculo Vinciano). The viewing of the Last Supper painting was perhaps the highlight of the tour. The management controlled access to the area and camera should be turned off (we were not allowed to use it).
After the tour, they took us back to Cairoli Station.
Overall, my experience was great. The tour guide speaks was fluent in English and was very familiar about the Italian history. I would certainly book with Veltra again. The whole process was well planned and organized and I didn't encounter any problems during my trip.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | 友達・同僚 |
投稿日: | 2015/11/05 |
参加日: | 2015/10/29 |
投稿者: AU Traveller
Anyone interested in exploring a bit of history and art this is the ideal tour. takes you around Milan and stops at the La Scala, Duomo Cathedral, Galleria Vittorio Emanuele II and an opportunity to see the famous Last supper by Leonardo da Vinci. It was very informative and took us to the key points of interests in Milan. The guide was excellent providing background and insights into each place we visited. he was quite informed and was able to answer all our questions.
Tour company had organised admission and tickets ahead of time to avoid lines, saving us time so we get more time to explore the city. buying the tickets to see the last supper was quite hard and the tour included these tickets!
Duration of the tour is what attracted me the most. it wasn't too long nor too short- Just right to suit our schedule. Very well worth the price and a well spent half a day.
Highly recommend this for individuals and groups who are interested in art and history a side of Milan you don't usually get to see.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | 友達・同僚 |
投稿日: | 2015/10/29 |
参加日: | 2015/10/22 |
投稿者: Niroshi
I found that the Milan city tour covered a lot in a short time and was very informative. I was only in Milan for 2 nights and as a first timer there were "must see" places which I wanted to cover. I particular enjoyed the Duomo Cathedral which was absolutely beautiful with stain glasses and the last supper which was great to see in person. The tour guide was well informed and he answered in detail all the questions the crowd had which was impressive. The tour was not boring and was the right length of time giving you plenty of time to check out other places in Milan on your own. I would highly recommend this tour for those of you who are in Milan only for a short while and don't want to waste time staying in line for tickets and who wants to learn a bit more than just seeing a place!
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | 友達・同僚 |
投稿日: | 2015/10/28 |
参加日: | 2015/10/22 |
投稿者: Serenissima
The Milan City Tour was rly worth, if you are the type of person who does not want to think about where to go next and so, you can just sit back and relax.
The Last Supper is very difficult to find tickets so it could also be a great way to get your way there.
The tour guide was very knowledgeable and explained things well, the timing was perfect, we stayed everywhere just enough not to get too exhausted, the only issue is we did not see the roof of the Duomo, but other than that it was good.
The tour starts at 9.30 am and finishes around 1 pm, so then you are left with plenty of time to discover other areas, being a compact city, it should not take too long!
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | ひとりで |
投稿日: | 2015/10/26 |
参加日: | 2015/10/24 |
投稿者: Sacha
Great tour visiting the highlights of Milan with a great and well informed guide. We visited all the sights at a good pace and our guide spoke excellent English.
The Last supper was overbooked so I waited for the next available slot which was no problem as there were lots available after lunch.
The tour was just the right length and not too tiring so I imagine this would be suitable for families with children. Quite a lot of the tour was covered so even if it rained it would still be worth going.
The arrival location is central and easy to find and the staff were helpful and friendly. I would recommend this tour to all as a taster to Milan.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | ひとりで |
投稿日: | 2015/10/05 |
参加日: | 2015/10/02 |
投稿者: Yuki
ミラノは渋滞が半端なく酷い為 せっかくの観光には時間がもったいないです
日本語の解説はとても詳しくて良かったのですが Bのみで観光バスに乗るのは
諦めざるをえなく 残念でした
バス観光はおススメできません
評価: | |
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プラン: | 48時間パス |
参加形態: | カップル・夫婦 |
投稿日: | 2015/09/26 |
参加日: | 2015/09/23 |
投稿者: Suppo1961
My wife and I flew into Milan for two days before taking the train to Rome and decided in advance to do this tour while in Milan. The key sights within Milan are all inclusive of this tour including the very difficult to get Last Supper Tickets - unless you purchase them well in advance. Our tour started promptly on time - and our guide was amazing. She gave us such an insightful tour that we really learned a great deal about the Duomo Cathedral (Amazing!), the La Scala Theater (Grand) and the Last Supper Fresco (Breathtaking and Inspiring!). The tour was a combination of driving to the sights via a nice bus and walking. I would highly recommend this Veltra tour to anyone wanting to explore Milan. The use of a tour guide is a must when taking in these sights as you really learn a great deal about what you are seeing.
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2015/09/22 |
参加日: | 2015/09/08 |
投稿者: Joan
The tour was gd and well organised overall, except the tour has ppl from diff countries, thus conducted in 2languages & thus you'd have to listen to both, as u wait for the next introduction. The places went would be more suitable for solo traveler or couples to know matter of factly stuff abt places. The Last Supper was kinda rushed & only 3min for the grp to sit and view (not sure if it is the tour organiser's or the site's control). La Scala is nice but I find it too long n dry, I excused myself in betwen for pics, however at areas where we look at paintings near to end of tour, i feel we should have given more time to observe paintings in different rooms.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | ひとりで |
投稿日: | 2015/09/19 |
参加日: | 2015/09/08 |
投稿者: Carlo
On the day of the tour, we had a little bit of a problem because there was a technical glitch in the booking system upon registering at the meeting place of the tour.We were worried because we did not want to miss the last supper in our Milan trip. Fortunately the staff were very helpful.The staff made sure that we were able to join the tour (with only two days in Milan, booking another tour was NOT an option for us)& everything went perfectly from there. What makes this tour special is that the guide gave us enough time to explore on our own too. Even in a group of 50, the tour still felt very intimate and personal. First stop was the grand opera house where we were able to view the interior through the special boxes.We had a quick tour of the museum inside the opera with well curated pieces of artworks and pieces from artists and musicians. Next was a short walk through the Galleria Vittorio Emanuele (watch out for the bull on the floor found at the center!Legend says this brings good luck) We then proceeded to the beautiful Duomo. While inside our tour guide pointed out all the nuances and histories behind the duomo, from the hidden sun dial to the coronation of Napoleon.We went back to the bus for a quick ride around the city, En route to the Sforza castle.The castle featured the medieval fortress of the dukes of Milan.Next was a visit to the Santa Maria delle Grazie (another UNESCO heritage site) where the Last Supper is housed. When my wife and i saw the masterpiece of Leonardo da Vinci, we were delighted- it really is a must see! There was also a mini exhibit outside the convent where there was a dissertation of the Last supper vis-à-vis biblical milestones.
Since we were only staying in milan for 2 days, we found this tour very efficient, with the right mix of Milan highlights without feeling too exhausted after the tour. Our guide was very kind and insightful.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | カップル・夫婦 |
投稿日: | 2015/08/26 |
参加日: | 2015/08/22 |
投稿者: jun
家族3人のみに一人のガイドさんが対応頂いたラッキーもあり
マンツーマンでご対応いただきました
説明も判り易く素晴らしい内容で、観光をさらに深い知識で行いました
評価: | |
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プラン: | 午前発 |
参加形態: | 家族 |
投稿日: | 2015/06/24 |
参加日: | 2015/06/19 |
投稿者: skworks
ミラノ博の視察ついでに、以前は見れなかった最後の晩餐を見ようと思ったら直接予約ではsold outだらけ。どうもガイドツアー用に枠のほとんどが売られているようです。そんな中、日本から予約できるツアーをさがしてこのツアーにたどり着きました。
特段英語が得意というわけではありませんが、日本語より英語のほうが催行がスムーズではないかという点と、せっかくだから英語で聞いて勉強しようと思ってこのツアーにしました。
まず、受付は駅からわかりやすいと思いますが、集合場所が迷います。ウェブサイトには現地集合とありますが、現地にもいろいろな集合する団体や人が多数・・・。建物内にインフォメーションデスクがあり、そこでツアーの紙を見せたら「このツアーはイエロー(黄色)のバス停集合だよ」と教えてくれました。サイトの説明そのままでは乗り遅れていたかもしれません。よって、建物をでて、すぐそばにあるバス停(赤色、緑色、黄色などいくつかバス停があるので、きちんと聞いておきましょう。その色のバスが来ます)に向かいました。バスがやってきて、受付はバスの入り口でツアーの紙を見せるカタチです。おっと、そういえば、徒歩ではじめはツアーっていってなかったっけ??サイトの内容と違って、バス移動→見学→バス移動のようです。こういうことを考えても、情報を鵜呑みにせず、怖じけず、わからないものは分からないと聞く勇気が海外旅行にでは大切だと改めて思います。「イタリア語わからないのかよ?」と馬鹿にされることよりも「こっちの日本語わからないのか?!」ぐらいの度胸で立ち向かいましょう。そうしたら丁寧におしえてくれます。
さて、そんなツアーも、バスにのるときにガイドイヤホンを渡され、バス出発前に電波のチャンネルチェック後、スタートです。英語ツアーなので、人種も様々。日本人も見た目と話したコトバみると、僕以外には4人いらっしゃいました。
まずはバスで名所巡りつつ、スカラ座付近で停車。徒歩で劇場内に向かいます。入る直前にチケットを手渡されるので、きちんと挙手をしてガイドからもらいましょう。まあそれは荘厳な雰囲気。その後徒歩で、Duomoの方まであるきます。それほど距離もなく、ペースも早い分けではありません。各々写真を取りながらゆっくりとDuomoへ。その後入り口でセキュリティチェックを受けた後、チケットをもらい中へ。こちらもどんだけ大きな建物かと思うぐらいの大きさ。キャンドルサービスをチップを入れてやったり、ステンドグラスや、サイドから入る太陽光で季節が分かる話とか、そんなガイドを受けつつDuomoの外にでると、タクシー乗り場にさっき乗ったバスが横付けです。それに乗り込みいよいよ最後の晩餐の教会へ。ガイド人数が25名以下に制限されているので、おそらくツアー客は2~3グループ編成になります。前半のグループ以外はこの辺で散策しててね、でも時間なったら絶対に入り口にいてねと念をおされます。私は先のグループだったのですぐに入館。気温と湿度を一定に保つための部屋を2つ通り、いよいよご対面です。あれ?こんなに薄い色なの?っていうぐらいうっすい色です。でも、荘厳な雰囲気は伝わってきました。近くでみてガイドの説明を聞く人もいますが、熱が入りすぎて時間が来てしまいました。私は遠くから見るほうがオススメです。全体が見渡せます。その後、後半グループが来るまで、適当に散策してバスに指定時間に乗っててね!と念押しされちょっと自由行動。その後指定時間までにバスに戻り、始めの集合場所に戻る、っていうツアーです。
駆け足のようでしたが、テンポよく必要なスポットを見られるので総括してオススメできるツアーだと思います。午前ツアー終わった時がちょうどお昼。ランチタイムは結構込みますので、予め店候補を決めておいたほうが昼食難民にならなくて済むと思います。っていう感じで楽しめました。
評価: | |
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プラン: | 午前発 |
参加形態: | ひとりで |
投稿日: | 2015/06/15 |
参加日: | 2015/05/22 |
投稿者: Louise
The tour was great. In a relatively short amount of time, we were able to see many highlights of Milan including the Scala Opera House, the Duomo and the Last Supper. I booked my trip on short notice, and was initially disappointed that I could not get Last Supper tickets. Luckily, I found this tour and was able to see this remarkable painting. In addition to the sites mentioned above, we also had a short bus tour around the city and the tour guide pointed out things I would like to see if I ever make it to Milan again. The tour guide was very informative, and after the tour gave us some tips on good places to shop.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | 友達・同僚 |
投稿日: | 2015/06/08 |
参加日: | 2015/05/27 |
投稿者: Becky
I only had one day in Milan, and felt this tour was a great way to see the major sites of Milan, including the Scala Opera House, the Last Supper painting and the Duomo, as well as a bus tour around the city. Our tour guide was very knowledgeable and his English was easy to understand. One glitch was that the paperwork I received indicated we would not go inside of the Duomo, so I spent time in the morning doing this. When we got to the Duomo, the tour did in fact take us inside. I asked about it, and the guide indicated this was a change due to the Expo. So, you might want to clarify this so you don't spend time on your own going inside the cathedral if it will be part of the tour. Overall, it was a great experience and was a good value for the money.
評価: | |
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プラン: | Morning Tour (09:30) |
参加形態: | 友達・同僚 |
投稿日: | 2015/06/02 |
参加日: | 2015/05/27 |
投稿者: ちゃっつうっど
3路線あり48時間有効なのでコストパフォーマンスが高いです。市内は交通渋滞があるため時間通りには走りませんが、ゆったりまわりたい方にはおすすめです。
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プラン: | 48時間パス |
参加形態: | 友達・同僚 |
投稿日: | 2015/05/31 |
参加日: | 2015/05/15 |
投稿者: Kona
老人ツアーでしたので、3コース全てに乗車して音声ガイダンスを聞きながら車窓を楽しみました。48時間というのは大変お得だと思いました。
評価: | |
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プラン: | 48時間パス |
参加形態: | 家族 |
投稿日: | 2015/04/12 |
参加日: | 2015/03/22 |
投稿者: Anonymous
Although it was an English tour, the Italian tour guide's English was easy to understand.
It is a very nice tour for the first time visitor to Milan.
And the Last Supper!!
We had only 15 minutes to see it, but I was able to make the most of it thanks to the tour guide's guidance.
<Translated by Veltra.com>
評価: | |
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プラン: | Test Package |
参加形態: | カップル・夫婦 |
投稿日: | 2015/01/26 |
投稿者: Anonymous
The biggest satisfaction from this tour comes, of course, from seeing the Last Supper. When I first entered the room, I got goosebumps. Looking at the picture, I came to think about what it might have been that Da Vinci wanted to tell. I believe it will be a more meaningful 15 minutes if you learn about the background and history behind this picture, prior to seeing it. I really recommend it.
<Translated by Veltra.com>
評価: | |
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プラン: | Test Package |
参加形態: | 友達・同僚 |
投稿日: | 2015/01/26 |
投稿者: Anonymous
Usually, I don't join tours and rather plan and wander for my own. But since I couldn't get the ticket to see the Last Supper, I had no choice but take the tour...
but it turned out to be great as I could just take a quick tour of Milan and finish it off with the Last Supper. Although we had a limited time to see the Last Supper, the tour guide explained the background of it enthusiastically.
The meeting/breakup point was right outside the tube station, so I was able to transfer much easier than I thought.
<Translated by Veltra.com>
評価: | |
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プラン: | Test Package |
参加形態: | ひとりで |
投稿日: | 2015/01/26 |
次に体験される方へのアドバイス
催行会社からの返信
予期せぬエラーが発生しました。一つ前のページも戻ってもう一度お試しいただくか、しばらく経ってから再度ご利用ください。
ドゥオモ (ミラノ大聖堂) (観光情報) | ミラノ観光| VELTRA(ベルトラ)
サンタ・マリア・デッレ・グラツィエ教会は、ミラノにある有名なカトリック系教会のひとつです。敷地内にあるドメニコ修道院の食堂には、レオナルド・ダ・ヴィンチの壁画『最後の晩餐』があり、ユネスコの世界遺産に認定されています。近くに地下鉄カドルナ駅、コンチリアツィオーネ駅、鉄道のミラノ・カドルナ駅があり、観光に便利なスポットです。見学をする時は、事前に予約が必要です。見学時間は、15分と決められています。
Dear Carol,
We are very sorry to hear that you were not satisfied with the tour.
Regarding the Duomo, we clearly state that the tour includes admission to the Cathedral, not a guided tour. We are very sorry to hear that you found this misleading.
As to the Last Supper visit, the tour includes a reserved skip the line entry for a specifically assigned entry time. The tickets are handed in by the guide during the tour. If a visitor misses the assigned entry time, there is no possibility to enter at a different time, as the rules are very strict and a number of visitors per day is very limited. We are sorry to hear that you missed your entry and couldn't get in, but please take under consideration the restrictions regarding the Last Supper visit.
Sincerely,
VELTRA Customer Support