Dear client,

Thank you for choosing the Bateaux Mouches.
We appreciate the fact that you have taken the time to send us a review.
I hope you have a great time on board and even if everything wasn't perfect you won't hesitate to get back to us for another time.
I inform you that our company's policy is to provide to our clients an unforgetable experience.We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

Kind regards,
Cintia
Booking Department
--------------------------------------------------------------
【VELTRAからのコメント】
ご利用いただき誠にありがとうございます。催行会社に確認したところ、18時からのディナークルーズの船内のBGMは生演奏ではなくオーディオとのことでございました。弊社のページに一部記載の誤りがあり大変申し訳ございませんでした。弊社ページ記載は修正し、今後は催行会社との連携を強化し再発防止に努めます。帰国後の貴重なお時間を割いての体験談の投稿、誠にありがとうございました。また機会がございましたらご利用いただけましたら幸いです。

ご利用ありがとうございます。この度はせっかくのご旅行にもかかわらず、ご不快なお気持ちにさせてしまい申し訳ございません。
ご指摘いただきました点を確認しましたところ、ご予約時に「オプション」として誕生日ケーキ1スライス（フルーツケーキ）を2名様分お申込みいただいたようでございます。こちらはあくまでも誕生日ケーキでして、ハネムーンのサプライズではない旨ご理解いただければと存じます。
帰国後の貴重なお時間を割いての体験談の投稿、誠にありがとうございました。また機会がございましたらご利用いただけましたら幸いです。

VELTRA カスタマーサポートチーム

Dear customer,

Thank you for the interest provided to our company and for the beautiful photos published on Veltra.
I am glad that you had a nice time on board.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

I hope to see you again on board of the Bateaux Mouches.

Kind regards,
Cintia

Dear client,

Thank you for the interest provided to our company.
We appreciate the fact that you took your time to leave us a review. Our company tries to make its best to satisfy each customer's wishes during the dinner cruise on board and it is only with your help that we may improve the qulity of our services.
I hope you had a nice time on board and that you shall come back to see us again.

Kind regards,
Cintia

ご利用ありがとうございます。この度はご満足いただけるサービスをご提供できず、大変申し訳ございません。
ご指摘いただきました内容は、現地催行会社へ報告いたしました。今後も催行会社と共に、常にご満足いただけるアクティビティの提供に努めてまいります。
お客様よりの貴重なご意見、ご指摘をいただき誠にありがとうございました。またのご利用を心よりお待ちしております。

VELTRA カスタマーサポート

Dear customer,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Kind regards,
Cintia
Booking Department

Dear customer,
Thank you for the interest provided to our company.
I hope that you have a nice time on board and you enjoyed the cruise on the river and the romantic dinner. Our company tries its best to satisfy its clients and hopes to provide to every one of them an unforgetable experience and the urge to come back for some more.
We are constantly trying to ameliorate our services so your review is very important to us so we could learn from our mistakes.

Kind regards,
Cintia
Booking Department

Dear client,
Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.


Kind regards,
Cintia
BOOKING DEPARTMENT

Dear customer,
Thank you for choosing the Bateaux Mouches.
I hope you had a nice time on board of our boats and you enjoyed our gourmet food and the cruise.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

Kind regards,
Cintia
Booking Department

Dear client,
Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear client,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear customer,

Thank you for choosing the Bateaux Mouches.
We appreciate the fact that you have taken your time to share with us your experience on board. We hope you have enjoyed our Excellence dinner cruise even if there are some details that we have to still work on in order to make it perfect. Your opinion is most valuable to us because it may help us improve our services.
We sincerely hope that we shall have the chance to be able to receive you once again on board, during your next stay in Paris.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear client,

Thank you for choosing the Bateaux Mouches.
We hope you had a nice time and will be happy to have you back on board another time.
Our team tries it’s best to accomplish our clients wishes during the sightseeing, dinner and lunch cruises.

Dear client,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear client,

Thank you for choosing the Bateaux Mouches.
We hope you had a nice time and will be happy to have you back on board another time.
Our team tries it’s best to accomplish our clients wishes during the sightseeing, dinner and lunch cruises.

Dear client,

Thank you for choosing the Bateaux Mouches.
I hope you had a nice time on board of our boats and you enjoyed our gourmet food and the cruise.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

Dear client,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear client,

Thank you for choosing the Bateaux Mouches.
We hope you had a nice time and will be happy to have you back on board another time.
Our team tries it’s best to accomplish our clients wishes during the sightseeing, dinner and lunch cruises.

ご利用ありがとうございます。
この度は、現地にてご迷惑をおかけし申し訳ございませんでした。
催行会社には、お客様のお名前だけではなく、予約番号も確認をした上で、当日の席を案内するよう申し伝えます。
また、お飲み物の提供にお時間を要したようで、申し訳ございません。
よりスムーズにお食事、飲み物を提供できるよう催行会社へ改善要望をいたします。
貴重なお時間を割いてのご投稿、ありがとうございました。

VELTRA カスタマーサポートチーム

Dear client,

Thank you for choosing the Bateaux Mouches.
I hope you had a nice time on board of our boats and you enjoyed our gourmet food and the cruise.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.