Dear customer,

Thank you for choosing our company.
We are glad to see that you have fully enjoyed our Prestige dinner cruise. Your 5* review and beautiful photos mean a lot to us.
We sincerely hope to have the chance to receive you back on board once again.

Kind regards,
Cintia
Bateaux Mouches

Dear customer,

Thank you for the interest provided to our company.
We are pleased to see that you have enjoyed your 6PM dinner cruise on board of our boats and you have been satisfied by the Bateaux Mouches experience.
Your 4* review means a lot to us.

We sincerely hope to have the chance to receive you back on board once again during your next stay in Paris.

Kind regards,
Cintia
Bateaux Mouches

Dear customer,

Thank you for the interest provided to our company and for taking your time to leave us this kind review.
We are glad to hear that you have been satisfied by the Bateaux Mouches lunch experience and we sincerely hope you'll come back to see us once again, during your next stay in Paris.
Our company still has many other activities and products to discover. Do not hesitate to get back to us if you would like to learn more about our services.

Kind regards,
Cintia
Bateaux Mouches

Dear client,

Thank you for choosing our company.
Your 4* review and the photos you posted on the Veltra platform are most appreciated.
We hope you have fully enjoyed the lunch cruise on board of our boats and you intend to come back to see us once again.
Know that the Bateaux Mouches provides every year various new experiences and services. Do not hesitate to get back to us for further information concerning them.

Kind regards,
Cintia
Bateaux Mouches

Dear customer,

Thank you for the interest provided to our company.
We really appreciate the fact that you took your time to leave us this kind review and post this beautiful photos.
We sincerely hope you had a nice time on board of our dinner cruise while enjoying our Prestige menu and you shall come back to see us again, maybe during your next stay in Paris.
We shall be at your disposal for any complementary information.

Kind regards,
Bateaux Mouches Team

Dear customer,

Thank you for the interest provided to our company.
We sincerely appreciate the fact that you took your time to leave us this kind review.
We are glad to hear that you enjoyed your 6PM early bird dinner cruise and we hope that this experience fully satisfied you.
As you know, the Bateaux Mouches is a world-known cruise provider which tries its best to deliver an unforgettable experience to each client coming on board. Sharing your experience with us means a lot because it may help us improve our activity and getting a new perspective on our services and our clients expectations.
We are eager to receive you on board once again, during your next stay in Paris.

Do not hesitate to get back to us for any further assistance.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for choosing the Bateaux Mouches and for taking your time to let us this review.
The Bateaux Mouches policy involves as main goals the satisfaction of our clients and the high quality of our services. If I am not mistaken, you haven't been fully satisfied by our 6PM dinner cruise and I am really sorry to hear that.
I invite you to reply to my message in english if possible so we could better understand the problem occured on board during your dinner cruise. We really appreciate the fact that you were able to share with us your Bateaux Mouches experience. Your reactivity and your reviews may help us improve our services and continue to provide an unforgettable experience to all of our clients.
We shall be at your disposal for any complementary information and always ready to assist you.

Kind regards,
Cintia
Bateaux Mouches

Dear customer,

Thank you for the interest provided to our company.
We are grateful for the fact that you have taken your time to leave us this kind review and post some photos to better describe your Bateaux Mouches experience.
We are glad to know that you have fully enjoyed our Prestige dinner cruise and we sincerely hope to have the chance to receive you once again on board, during your next trip to Paris.
We assure you that at the Bateaux Mouches we continue to emphasise the added value of our services in order to provide to our clients an unique approach of the lunch, dinner and sightseeing cruises.

We shall be at your disposal for any complementary information.

Kind regards,
Team BATEAUX MOUCHES

Dear customer,


At first we would like to thank you for the interest provided to our company.
Secondly, I would like you to know that your review and beautiful photos posted on the Veltra platform are very appreciated by our team.
We sincerely hope you had a nice time on board of our Bateaux Mouches, while enjoying your Excellence dinner cruise on May 21st 2017.
I also hope that your expectations were fulfilled during this experience.
I assure that our teams trie their best to accomplish all of our clients wishes during the sightseeing, dinner and lunch cruises. Our purpose is to transform the Bateaux Mouches experience into an unforgettable memory.

We sincerely hope to have the honour to receive once again on board during your next stay in Paris.
We shall be at your disposal for any complementary information.


Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for choosing our company and for taking your time to leave us this review concerning the Bateaux Mouches experience.
I hope you have fully enjoyed the Prestige dinner cruise and the whole service has satisfied your expectations.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

We shall be at your disposal for any complemenatary information and we sincerely hope that we shall have the honour to receive you again on board, during your next stay in Paris.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for the interest provided to our company.

We appreciate the fact that you took your time to share us your experience on board of the Bateaux Mouches.
We hope you had a nice time and will be happy to have you back on board another time.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

We remain at your disposal for any complementary information.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for choosing the Bateaux Mouches.
Your review and the noce photos describing your experience on board are most appreciated.
We sincerely hope you had a nice time and fully enjoyed our 6PM dinner cruise.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

We remain at your disposal for any further assistance.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

At first, let me thank you for the interest provided to our company.

Your review and photos are most appreciated because they are the main tools which we use in our constant process to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.
We hope you had a nice time on board and you fully enjoyed the Prestige dinner cruise and the beautiful surroundings.
I can understand that at the boarding area it might feel a little bit crowdy sometimes. Our company provides dinner and lunch cruises for almost half million tourists coming from al over the world each year and it occurs that some evenings we get fully booked.
The Bateaux Mouches experience is a must when you come in Paris.

We shall be at your disposal for any complementary information and we hope to have you back on board during your next stay in Paris.


Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for the interest provided to our company and for taking your time to post this kind review.
We really appreciate the photos which you have posted through the Veltra platform.
You had the chance to taste our new menus specially designed by our chef for the spring-summer season and I hope you fully enjoyed the Bateaux Mouches experience.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

We shall be at your disposal for any complementary information.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,

Thank you for the interest provided to our company and for taking your time to edit this kind review.
We hope you have fully enjoyed our early bird dinner cruise, our chef's cuisine and the parisian monuments.
I assure you that our company's priority is to satisfy our clients desires and transform the Bateaux Mouches experience into a memorable moment.

We hope to receive you back on board during your next stay in Paris.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear customer,
Thank you for the interest provided to our company and for taking your time to leave us a review :-)
I hope that you have appreciated your dinner cruise on March 30th and it remains a memorable experience.
Our crew try its best to satisfy our customer's wishes at the fullest and I hope that they did the same for you.

Hope to see you back on board another time.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear client,

Thank you for choosing the Bateaux Mouches.
We appreciate the fact that you have taken the time to send us a review.
I hope you have a great time on board and even if everything wasn't perfect you won't hesitate to get back to us for another time.
I inform you that our company's policy is to provide to our clients an unforgetable experience.We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

Kind regards,
Cintia
Booking Department
--------------------------------------------------------------
【VELTRAからのコメント】
ご利用いただき誠にありがとうございます。催行会社に確認したところ、18時からのディナークルーズの船内のBGMは生演奏ではなくオーディオとのことでございました。弊社のページに一部記載の誤りがあり大変申し訳ございませんでした。弊社ページ記載は修正し、今後は催行会社との連携を強化し再発防止に努めます。帰国後の貴重なお時間を割いての体験談の投稿、誠にありがとうございました。また機会がございましたらご利用いただけましたら幸いです。

ご利用ありがとうございます。この度はせっかくのご旅行にもかかわらず、ご不快なお気持ちにさせてしまい申し訳ございません。
ご指摘いただきました点を確認しましたところ、ご予約時に「オプション」として誕生日ケーキ1スライス（フルーツケーキ）を2名様分お申込みいただいたようでございます。こちらはあくまでも誕生日ケーキでして、ハネムーンのサプライズではない旨ご理解いただければと存じます。
帰国後の貴重なお時間を割いての体験談の投稿、誠にありがとうございました。また機会がございましたらご利用いただけましたら幸いです。

VELTRA カスタマーサポートチーム

Dear customer,

Thank you for the interest provided to our company and for the beautiful photos published on Veltra.
I am glad that you had a nice time on board.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

I hope to see you again on board of the Bateaux Mouches.

Kind regards,
Cintia

Dear client,

Thank you for the interest provided to our company.
We appreciate the fact that you took your time to leave us a review. Our company tries to make its best to satisfy each customer's wishes during the dinner cruise on board and it is only with your help that we may improve the qulity of our services.
I hope you had a nice time on board and that you shall come back to see us again.

Kind regards,
Cintia

ご利用ありがとうございます。この度はご満足いただけるサービスをご提供できず、大変申し訳ございません。
ご指摘いただきました内容は、現地催行会社へ報告いたしました。今後も催行会社と共に、常にご満足いただけるアクティビティの提供に努めてまいります。
お客様よりの貴重なご意見、ご指摘をいただき誠にありがとうございました。またのご利用を心よりお待ちしております。

VELTRA カスタマーサポート

Dear customer,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Kind regards,
Cintia
Booking Department

Dear customer,
Thank you for the interest provided to our company.
I hope that you have a nice time on board and you enjoyed the cruise on the river and the romantic dinner. Our company tries its best to satisfy its clients and hopes to provide to every one of them an unforgetable experience and the urge to come back for some more.
We are constantly trying to ameliorate our services so your review is very important to us so we could learn from our mistakes.

Kind regards,
Cintia
Booking Department

Dear client,
Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.


Kind regards,
Cintia
BOOKING DEPARTMENT

Dear customer,
Thank you for choosing the Bateaux Mouches.
I hope you had a nice time on board of our boats and you enjoyed our gourmet food and the cruise.
We are constantly trying to ameliorate our services so our clients be always satisfied and never forget the experience they lived with us.

Kind regards,
Cintia
Booking Department

Dear client,
Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear client,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.

Dear customer,

Thank you for choosing the Bateaux Mouches.
We appreciate the fact that you have taken your time to share with us your experience on board. We hope you have enjoyed our Excellence dinner cruise even if there are some details that we have to still work on in order to make it perfect. Your opinion is most valuable to us because it may help us improve our services.
We sincerely hope that we shall have the chance to be able to receive you once again on board, during your next stay in Paris.

Kind regards,
Cintia
BATEAUX MOUCHES

Dear client,

Thank you for choosing the Bateaux Mouches.
We hope you had a nice time and will be happy to have you back on board another time.
Our team tries it’s best to accomplish our clients wishes during the sightseeing, dinner and lunch cruises.

Dear client,

Thank you for choosing the Bateaux Mouches.
Our company's priority is to provide to our clients an unforgettable experience which gives them the urge to come back and see us again.
We are very serious when it comes to our client’s satisfaction and have a zero-tolerance policy in this respect.