Thank you for the 5-star review! We are glad to hear that you enjoyed our safari even though you did not get lucky with the northern lights! Fingers crossed that next time the northern lights will appear!

Br.
Lapland Safaris Rovaniemi

Thank you for the great 5-star review! We are glad to hear that you have enjoyed our reindeer and husky safaris!

Br.
Lapland Safaris Rovaniemi

Hi.

Thank you for the great review. We are glad to hear that you enjoyed our safaris.

Br.
Lapland Safaris Rovaniemi

おしよ 様

コメントいただき、誠にありがとうございます。
また、最高の思い出になったとのこと、とてもうれしく思います。

またいつか、ラップランドにてお会いできるのを、心より楽しみにしております。

Nordic Unique Travels
加藤

Hello from Lapland Safaris Rovaniemi!

Thank you for the 5-star review!

It’s lovely to hear that you enjoyed the excursion and felt confident with driving the snowmobile

Dear Shingo Makita,

Thank you very much for your review.

We are glad to hear you found the Mystical New Year’s Party memorable and were able to enjoy this special evening. The New Year’s event is one of the biggest special programs we organize and we hope the good memory will last for a long time!

We are sorry to hear the information of the winter clothing pick-up did not reach you. The clothes could have been picked up from our office in the city earlier in the day. We hope you were not too cold and all the fun kept you warm!

We hope to see you again if you ever visit Lapland again in the future and wish you well in this new year!

Kind regards,
Lapland Safaris team

ぺペペ様　この度はツアーにご参加いただきありがとうございました！この日は特に冷え込んだ1日で、人も混雑しておりましたが、最後までツアーをお楽しみいただけたようで何よりです。寒い分、空が澄んできれいな雪景色もご覧いただけて良かったです。(この時期は曇りの日も多いのです)リアルな体験談にて本ツアーをおすすめ頂き誠にありがとうございます！スタッフ一同励みになります。今回のツアーが素敵な旅の思い出の1つになれば幸いです！

Hi!

Thank you for your amazing review! Great to hear that you have enjoyed your Husky Experience with us.

Br. Lapland Safaris Rovaniemi

Dear Erika.

Thank you for your good review! We are glad to hear you enjoyed the excursion. Hopefully we will see you here again some day!

Br. Lapland Safaris Rovaniemi

Dear Yukiwas,

Thank you for your feedback! As you said, auroras are a natural phenomenon, it always depends on the weather (and luck!) if you are able to see them.

The picture you posted looks beautiful, even with the small auroras and we are happy you have liked your experience overall!

Wishing you a happy winter time!

Kind regards
Emmi
Lapland Safaris Rovaniemi

Thank you for your feedback! It's very important for us. Aurora Borealis is a natural phenomenon, that means we unfortunately are not able to affect on this. Its intense depends on solar activity. Most of the beautiful photos from the internet were taken during geomagnetic storms, that happens not so often and camera always sees better and stronger Northern Lights than our eyes. Anyway we are glad you enjoyed the program and the company around the fire. Thank you for sharing your beautiful photos with us!
Kind regards, Maria/Lapland Safaris

Dear guest,

Thank you for your review. We are sorry to hear that your visit to the reindeer farm did not meet your expectations. We apologise for the pick-up being late, there had been a miscommunication on our end that delayed your pick-up. We have taken this as a learning chance for our team and will be better in the future. Combined with starting later, getting everyone dressed into thermal clothing takes lot of effort and can get hectic in a time-crunch. We hope that you still got to enjoy your time with the reindeer in arctic nature. If you wish to give us any more details on why you were not happy with the excursion, we would be grateful to have it in order to improve our services.

Best Regards, Lapland Safaris Rovaniemi