投稿者: Ava
We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted everyone with smiles. The boarding process was smooth.
Great service, would highly recommend
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2020/01/25 |
参加日: | 2020/01/20 |
投稿者: Diane
Excellent service. Representative was right at exit to greet us. Very efficient and comfortable ride to hotel in Tokyo.
Thank you for your review. We are really glad to hear that we were able to meet your expectation. Next time in your visit, we hope we can provide far more better service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2020/01/22 |
参加日: | 2020/01/20 |
投稿者: Nezam Zeineddin
Excellent service. Very organized and positive attitude. We are very satisfied with the service and certainty recommend your services to our friends
Thank you for your review and we are really glad to hear your kind words. We hope we can serve as much as better service to your friends as well.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/01/22 |
参加日: | 2020/01/20 |
投稿者: Peter
It.was as expected but was shorter trip than I rxpevted
Thank you for your review. I hope you enjoyed your ride.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2020/01/22 |
参加日: | 2020/01/20 |
投稿者: Mr Scott
Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.
Thank you very much for your great review Mr. Scott.
we look forward to serve you again in near future.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 家族 |
投稿日: | 2020/01/22 |
参加日: | 2020/01/20 |
投稿者: Rookie
Strong WiFi, clean and comfortable van, well organized. Best to have a larger sign indicating where the pick up point is.
Thank you for your great review Mr. Dale J. Lee.
we keep trying hard to improve our services.
Thank you and we look forward to serve you again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | ひとりで |
投稿日: | 2020/01/22 |
参加日: | 2020/01/20 |
投稿者: Hui Tiak Tan
The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups,
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!
Thank you for your review.
We try to make our service as more convenient as we can. It is our foremost priority to come to the expectation of our customer. We are very glad to hear that we were able to reach up to your expectation.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/17 |
参加日: | 2019/12/15 |
投稿者: Roslyn
Our shuttle was exactly on time out the front of hotel as stated.Very efficient and directly to terminal entrance....Very helpful as this is a fair walk from station and bags have to be dragged up a long ramp if arriving by train.
This is a group shuttle so remember if you have an early boarding time you may not be able to take advantage of it,as was our case.
Thank you for your review. Regarding to the early boarding time, we are working on these matter and hope in near future you can enjoy our shuttle fully even if the pickup is early.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/07 |
参加日: | 2019/11/12 |
投稿者: Catherine M
Would highly recommend this company. I organized this shuttle from Canada and was really impressed with the service. They had a table in the terminal and were very easy to locate. Everyone spoke English (our Japanese was limited...) Would I do it again? Absolutely!!!
Thank you for your review. We are very glad to hear that you had a wonderful time with us. On your next visit we hope we can provide more better service.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/12/03 |
参加日: | 2019/09/18 |
投稿者: バレンタイン
プリスベン空港のチェクイン、英語が達者な方ならいいですが、帰りは、日本語ガイド、チェックインサ-ビスにした方がいいと思います。かなり質問されます。
評価: | |
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プラン: | ゴールドコースト市内ホテル⇒空港 |
参加形態: | 友達・同僚 |
投稿日: | 2019/12/02 |
参加日: | 2019/11/16 |
投稿者: バレンタイン
ゴ-ルドコ-ストに行かれる方、プリスベン空港を利用される方が多いと思います。非常にきれいな町です。行くときか、帰るときに時間があれば、市内観光は特におすすめです。
評価: | |
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プラン: | 空港⇒ゴールドコースト市内ホテル |
参加形態: | 友達・同僚 |
投稿日: | 2019/12/02 |
参加日: | 2019/11/10 |
投稿者: hanahanalpluk
距離が長いので、事前に送迎を申し込みました。
ガイドに会えるかちょっと心配でしたが、
ミーティングボードをもって、ちゃんと待っていてくれて、安心しました。
評価: | |
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プラン: | ゴールドコースト市内ホテル ⇒ ブリスベン国内線空港 |
参加形態: | カップル・夫婦 |
投稿日: | 2019/11/24 |
参加日: | 2019/11/02 |
投稿者: Mary J
Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/11/10 |
参加日: | 2019/10/15 |
投稿者: APW
Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.
Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/11/09 |
参加日: | 2019/10/15 |
投稿者: Walter Boschet
As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .
Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/11/09 |
参加日: | 2019/10/15 |
投稿者: Helen Tassie
Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.
Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/11/04 |
参加日: | 2019/08/23 |
投稿者: Ron
Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.
Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/09/20 |
参加日: | 2019/09/18 |
投稿者: charlene
Driver was very polite and service was exceptional; highly recommend
Thank you for your review.
We hope you had a great time in Japan.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | 友達・同僚 |
投稿日: | 2019/09/09 |
参加日: | 2018/12/07 |
投稿者: ttt
日本人ドライバーさんでした。
出発前に家族写真を撮っていただきありがとうございました。
とっても丁寧な対応、話し方で安心してお願いすることが出来ました。
次回もお願いしたいです。
TTT様
この度は弊社の空港送迎をご利用いただきありがとうございます。ドライバーのカズにもTTT様のコメント伝えておきました。送迎サービスに満足していただけたようでこちらも嬉しく思います。そして5つ星コメントありがとうございます。
評価: | |
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プラン: | ゴールドコースト市内ホテル⇒空港 |
参加形態: | 家族 |
投稿日: | 2019/08/23 |
参加日: | 2019/08/17 |
投稿者: TrishB
Tour pick up was on time from our hotel in a comfortable mini bus to get us to Yokohama cruise terminal. Great for first time visitors to Japan.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/05/24 |
参加日: | 2018/10/16 |
投稿者: Stewart Allen
Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/04/11 |
参加日: | 2019/04/03 |
投稿者: Michelle
Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/04/11 |
参加日: | 2019/04/03 |
投稿者: きっしー
ゴールドコーストからブリスベン空港までの
移動に利用させてもらいました
日本への帰国便が朝の9時半だったので
もっと早起きして移動しないといけないのかな〜と思っていましたが
朝の渋滞時間も計算されていて
ちょうどいい時間にホテルに迎えにきてもらい
車内でも私達家族だけでゆっくり休ませてもらい
ドライバーさんも日本人の方で安心でした
そして、他のツアー会社さんより
お値段も安くてよかったです
きっしー様
この度は弊社の空港送迎をご予約いただきまして誠にありがとうございます。乗り合いバスですといろんな場所にピックアップに行く分、お迎え時間がかなり早くなってしまうことが多いです。お子様がいらっしゃる方などは特に専用車でゆっくり丁度いい時間で行かれるのが安心ですね。
評価: | |
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プラン: | ゴールドコースト市内ホテル⇒空港 |
参加形態: | 家族 |
投稿日: | 2019/04/07 |
参加日: | 2019/04/05 |
投稿者: Richster64
Excellent service! Driver was great, journey was good, all was as you would expect!
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/03/20 |
参加日: | 2019/03/18 |
投稿者: TonyR Traveler
The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/03/03 |
参加日: | 2019/02/22 |
投稿者: Talisi
You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/18 |
参加日: | 2019/02/14 |
投稿者: Romeo F
Very efficient, on time, courteous service. Will use service again if available. Highly recommended.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/17 |
参加日: | 2019/02/14 |
投稿者: Bruce
Met at agreed upon location promptly. Assisted onto transport. Very professional.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/16 |
参加日: | 2019/02/14 |
投稿者: Robert Sharpe
Very well organized and easy to use.
Nice car well kept and good driver.
Thanks Green Tomato for making our transfer easy. We would use you again.
評価: | |
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プラン: | One-way (From Yokohama Port) Shared Ride to Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2019/02/16 |
参加日: | 2019/02/14 |
投稿者: Abraham Koekemoer
We were met on time and transferred in a clean and comfortable vehicle.
Would recommend you
評価: | |
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プラン: | One-way (To Yokohama Port) Shared Ride from Hotel |
参加形態: | カップル・夫婦 |
投稿日: | 2018/12/23 |
参加日: | 2018/12/07 |
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ゴールデンウィーク特集2024 | 観光・オプショナルツアー専門 VELTRA(ベルトラ)
今年のゴールデンウィークは最大10連休!ベルトラでは例年完売必至の人気ツアーが今年も勢揃い、お得な期間限定キャンペーン対象の商品も只今予約受付中です。お客様満足度No1の定番ツアーをはじめ、思わず心ゆさぶられる絶景スポットや、土地勘のない国でも安心安全の送迎付きツアーなど、今年注目が集まるエリアからベルトラの旅好きスタッフが厳選した自慢のツアーをご紹介します。
Thank you for your review. Convenient, fast and reliable service to the customer is what we always look forward to. So, on your next visit hope we can have the chance to serve you again with far more better service.