Thank you for the review.
We are happy to ear that you had a good time on our tour even through the outside conditions were rough. The waves make it a little more difficult but some people find them exciting! Thank you again for the review and we hope to see you again on your next trip to Guam.

Thank you for the review!
We are pleased to hear you had a great experience with our tour. On some of our tours you are able to see turtles so I am glad you spotted one, they move so fast! We are looking forward to having you join our tour on your next visit to Guam. Hopefully the waves will calm down so you can have a different experience. Thank you again for choosing us as your Two Lovers Point tour.

夜間の操縦はちょっと難しいですね。
是非またいらして下さい。(^^)

Thank you for the review.
Unfortunately due to high waves yesterday we had to operate out of a different location. It is stated on our website as well that on tour days such as these it may take longer. 潮位、または波の状況により、発着のポイントが変更になる場合がございます。
I am sorry that your return was later then expected, in the future if you would like to return at a specific time please advise a staff member and we will make arrangements. We hope that this setback did not affect your schedule departure. Thank you again for the kind review and hopefully next time we will be able to better serve you.

Thank you for the review.
We are pleased that you had a great time on our tour. Its great to hear that you will be joining us again on your next visit to Guam. Joe was your instructor for that day and I made sure to tell him that you had a great experience. Next time she should try driving, if even for a little! (:

Thank you for the review!
We have just recently upgraded our goggles because of the water getting in. (: Hopefully these new goggles will keep the water out. I am happy to hear that you enjoyed the snorkeling and fish feed after. The island is a great place to snorkel. Hopefully next time when you come to Guam the waves are not as big and you can enjoy a different ride.
Thank you again.

Thank you for the review.
I am happy to hear you had a good time with our company. As for our different location where you rode the jet skis out of we normally operate from our beach side location but on high wave days we do operate from our second location. You guys did such a great job considering it was a high wave day. Thank you again for choosing our company and we look forward to seeing you again when you return to Guam.

Thank you for the kind review!
I am happy to see that you enjoyed our tour. May has such nice weather and beautiful conditions outside the reef.
Thank you again and hopefully we see you again!

ご利用ありがとうございました。
一時はどうなる事かと心配しましたが
数分遅れでツアーをスタートさせることができました。
また次回のご旅行もロコツアーご利用ください。
島内観光はいかがですか？
ガイドの指名もよろしくお願い致します。
ロコツアー

Thank you for the review!
I am sorry that due to the weather you were not able to go to Two Lovers Point, but happy to hear that you still went on our tour. I am excited that you had a good time on our tandem tour inside the bay.
Hopefully next time you stay in Guam you will give our tour another try, and this time we will go to Two Lovers Point.
Thank you for choosing our tour.

Thank you for the review.
For high wave days like yours we go from a different location. Normally where we go out from is the Hotel Santa Fe beach side. Only certain days we go from our other location. On easier days like we normally have i would recommend for beginner jet ski drivers, like you had said. But on higher wave days our best customers are our previous ride customers. Thank you again for switching the date of your tour from the original.
We look forward to seeing you again in Guam and hopefully we will see you out on our tour.

【VELTRAよりコメント】
この度はVELTRAをご利用いただきありがとうございます。
グアムの沖を探検できるジェットスキーツアーはビーチで遊ぶジェットスキーとは比べられない迫力を味わえる、おすすめアクティビティです。
恋人岬まで行くことができるジェットスキーツアーはVELTRAでは2社紹介しておりますので、次はぜひもう今回体験されなかった催行会社のツアーにチャレンジしてみてください！

集合場所について貴重なご意見ありがとうございます。現地催行会社へ伝え今後の改善に役立てていただきます。

またのご利用をお待ちしております。

I am sorry to hear about your experience with our company. The reason for the cancellation to Two Lovers Point is for safety reasons, we would not want to send anyone outside the reef on a bad condition day. I can see since you have changed the tour from the 60 min tour to the 30 min tour our staff gave you our cancellation options . During bad weather, we give all customers a few different options. As for the photos not being offered after the tour I would like to apologize. After all tours we show photos and offer to purchase them on a CD. I will make sure that we send out a copy of your photos asap. I assure you that we love to do our Two Lovers Point tour and we try not to cancel, but it is in our customers best interest and safety that we do ride inside the bay. Again I apologize for your unpleasant experience.
Thank you for writing this review so we can always grow and improve our tour and our customer service.

Thank you for the review.
Recently with the storm passing the waves can get high, but normally on an average day it is small waves. I am happy to hear that you will be visiting us again.We look forward to seeing you again on a better/ calmer day.
Thank you for booking with us, see you next time.

Thank you for the review.
Recently with the storm passing the waves can get high, but normally on an average day it is small waves. I am happy to hear that you will be visiting us again.We look forward to seeing you again on a better/ calmer day.
Thank you for booking with us, see you next time.

Thank you for the review.
I am sad to hear you did not get to make it to Two Lovers Point, but glad you still had a fun time. The waves can be a bit scary at first especially for a first time rider but it sounds like you were able to make the best of the time. Thank you for recommending our tour and it sounds like we will be seeing you in the future. This time for the Two Lovers Point tour.
Thank you again for choosing us.

ご利用ありがとうございました。
くちコミの投稿ありがとうございます。

テーブル35は予約していてもお食事に時間がかかります。
とても人気店ですね。

また遊びに来てください。
お待ちしております。
ロコツアー

Thank you for the review.
I am sorry that on your tour date that the waves were high due to the passing storm. If we see that the weather/ wave conditions are unfit to go outside the reef then we do not send customers out. We offer a higher intensity jet experience than just going around in a circle like other companies offer on Guam. I am happy to hear that you will give us another try. Hopefully when you visit Guam again there will not be a passing storm. Please email us if you have any other concerns or on how we can provide better service on wavy days. We love to hear feedback from our customers so we can continuously make sure we have a great tour to offer.

Thank you for writing a review!
I am happy to hear that you had a great time coming out on our tour. I agree with you about the beauty you see from outside the reef, its so much different then seeing it from land. As for the gift CD-Rom we normally give at the end of the tour on rough condition days due to the quality of the photos. I am happy to hear that yours turned out to be well. I hope to see you again in Guam.
Thank you again for taking our tour.