人気店なので、飛び込みでの施術は難しいかもしれません。

うつ伏せ用の穴の空いた枕が少し湿気の匂いがしたので、匂いに敏感な方は、はじめに交換してもらってください。

場所は述べたとおりわかりにくいので時間に余裕を持って行かれることをお勧めします

いろいろありがとうございました♪
また時間あればお店に行きますね。ホーチミンにいる時なんかあれば電話くださいね。手伝いますよ。
よろしくお願いします🙇‍♀️

同じ名前のスパが他にもあるみたいなのでGrabを利用する際は住所に注意してください。

Dear Sunny,

Thank you so much for your kind review! We are delighted to hear that you felt comfortable and enjoyed your experience at our spa, despite the language barrier. We appreciate your feedback and hope to welcome you back soon :)

平素よりスパサービスをご利用いただき誠にありがとうございます。
また次回お会いしましょう。
ベトナム旅行が思い出深いものになりますように

日本語の喋れるスタッフさんがいなかったですが、施術前にマッサージの強さやなど翻訳機能を使って対応出来ました。
説明するのに時間かかるので通常10分前に入店ですが20分前に入りました。

マッサージの強めはかなり強いので、普通の強さにすれば眠れるくらいの感じかも知れません。

Thank you so much for your kind review! We are glad to be a part of your enjoyable trip in Hanoi, and we look forward to seeing you again :)

Thank you Chiaki for your kind words! We are delighted to hear that you enjoyed your experience. It was our pleasure to have you, and we'd love to welcome you back anytime :)

Thank you so much for your kind words!

のんのん様

この度は弊社送迎サービスをご利用いただき、誠にありがとうございます。
ベトナム最終日プランをご満足いただけましたようで、大変嬉しく思っております。
のんのん様のまたのご利用をお待ちしております。

JTBホーチミン支店　タオ

Dear Yuuki,

Thank you so much for your kind review! We're happy to hear that you enjoyed the treatment, and we look forward to welcoming you back on your next visit to Hanoi ❤️

Thank you so much for your feedback! We're delighted to hear that you had a good experience with our Aroma Body Massage. We hope to welcome you back soon!

Dear Kana,

Thank you so much for your kind words and for choosing Urban Oasis Spa to end your journey in Hanoi. We're delighted to hear that you enjoyed the bath, oil massage, and facial treatment! It’s always our goal to provide a relaxing and memorable experience for our guests, and we’re thrilled that you felt this way about your visit.

We’re also glad we could assist with your taxi arrangements, making sure you got back safely after a late-night session. We look forward to welcoming you again whenever you’re back in Hanoi!

Warm regards,
Urban Oasis Spa Team

Dear Aki-chan,

Thank you very much for your lovely review! We're delighted to hear that you enjoyed the stone massage, especially since it’s great for warming and relaxing the body. It’s also wonderful to know that you were satisfied with both the price and the care you received during your visit.

We hope to welcome you back soon!

Warm regards,
Urban Oasis Spa Team

お客様

このたび、アンズスパのサービスをご利用して頂き、誠にありがとうございます。
ご家族の皆様に満足して頂いて、何よりです。

ホーチミン市にまたいらっしゃいましたら、是非ご来店してください。

よろしくお願いいたします。

Dear Customer,
We sincerely apologize for the experience you had during your recent visit. Your feedback is invaluable to us, and we deeply regret that we failed to meet your expectations.
Your concerns have been taken seriously, and we have conducted an internal review to address the issues. We are committed to ensure that similar situations do not occur in the future.
Your recent experience was not reflective of the level of service we aim to provide - most of our customers are satisfied with the service and we usually receive good ratings on platforms such as Google https://g.co/kgs/5SjeABr. As this is the first time we displayed bookings on Veltra, we acknowledge that there may have been some mistakes in the process. Once again, we apologize for any inconvenience.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back to Urban Oasis Spa in the future.

Warm regards,
Urban Oasis Spa

あやぷろ様

この度は弊社送迎サービスをご利用いただき、誠にありがとうございます。
ベトナム最終日プランをご満足いただけましたようで、大変嬉しく思っております。
あやぷろ様のまたのご利用をお待ちしております。

JTBホーチミン支店　タオ