このたびはテタ･スパ・バイ・ザ･シーご利用頂きありがとうございました。
ご参加時、コミュニケーションのご不便さと不快なお気持ちにさせてしまいましたこと、お詫びいたします。

テラピストは専門的に言葉を学んでいる者たちではないため、このようにコミュニケーションの際、ご不便をかけてしまうこともあるかと思います。
彼女達も少しずつですが学んでいる状態ですので、どうぞご理解いただきたく存じます。
またホットタオルとドライヤーにつきましてはスパへは厳重注意をさせていただきました。再度見直しをさせていただき、改善させていただくとのことでございます。

このたびは貴重なご意見をいただきありがとうございました。
またバリ島にお越しの際には弊社をご利用いただけますと幸いでございます。

この度はご利用頂きありがとうございました。
ご利用時にトリートメントルームで蚊にさされてしまったとの事、大変不快なお気持ちにさせてしまい申し訳ございませんでした。
常にスパでも蚊や虫がトリートメントルームに入らぬよう対策はしておりますが、
今後さらに強化し徹底させて頂きます。
大変貴重なご意見をありがとうございました。

Dear Ms. Takayo,

Warm Greeting from DaLa Spa,

Thank you for taking the time to share your feedback regarding to your heavenly spa experience.
Thank you for your review on how our Spa treatment enchanted you recently.

It will be a privilege for us to have the chance to welcome you back to our DaLa Spa in the future.


With Best Regards,

Reni
Assistance Spa Manager

この度はご夫婦水入らずでお楽しみいただくべきところ、、ご不快な思いをさせてしまい申し訳ございませんでした。
ローブやバスタオルのご提案ありがとうございます。
今後はこういったことがないよう、お客様のご意見を参考に改善するよう指導させていただきます。

またのご利用を心よりお待ちしております。

VELTRA カスタマーサポートチーム

Dear Sir & Madam ,
Greeting from Bali Orchid Spa , thank you very much for your comment about our facility ,

first of all , we apologize for any inconvenience thing caused during your treatment, very sure we will increase our service about communication for driver and taking more attention on preparation ,

Once again , we here at Bali Orchid Spa express our sincere gratitude to all the comment ,
we will do our best to serve you in future

Best Regards,
Bali Orchid Spa

Dear Sir & Madam,
Greeting from Bali Orchid Spa !

we feel very happy to hear from you , thank you very much for visiting our Spa , and
we hope to assist you again next time with our better and better service ,

Many thanks for your valuable comment
best Regards,
Bali Orchid Spa ,

Dear Sir & Madam,
Greeting from Bali Orchid Spa , !! we thank you very much for your valuable comment ,

in this occasion , we would explain a bit about the situation of the street during your visit, after we found out it was a local ceremony on the way from your hotel to our spa , this this make we have to find another way to reach the spa, we sincere deep apologize for any inconvenience caused

Please let us know if anything we can do to solve this situation ,
we do not want you leave bali with a hesitation ,

Once again ,we are very sory for any inconveniece caused ,
Best Regards,
Bali Orchid Spa

Dear Sir & Madam,
Greeting from Bali Orchid Spa !!
Thank you very much for your valuable comment, it was a very usefull to increasing our service,

very sure we will change some of our properties which is make our client more comfortable ,

Once again , we thank you very much for your valuable comment,
and very sorry for any inconvenience caused ,

Best Regards,
Bali Orchid Spa

Dear Ms. Sayuri,

Warm greeting from DaLa Spa Villa Dedaun,

I am so pleased to hear that you have great time with us at DaLa Spa. This is our utmost reward as we genuinely love to pamper all our guests. .What could be more exciting than knowing that our valuable guest such as you were happy and satisfied with our products and services. We hope to have the pleasure of seeing again at DaLa Spa.
Many Thanks.

Best Regards,

Reni
Assistance Spa Manager

Dear Sir & Madam ,
Greeting from Bali Orchid Spa ,

We thank you very much for your valuable comment,

we will immidiate respond and change the two reason on your comment to increasing our service,

Once again ,we are thank you for your comment,
and Hopefully we can assist you again next time,

best regards,
Bali Orchid Spa

Dear Ms. Chikako,

Warm Greeting from DaLa Spa at Villa Dedaun,

First of all we would like express our sincerest thanks for your visit to DaLa Spa at Villa Dedaun.

in regard of above comment , herewith we do apologize for some issued about the Aromatherapy that we used during the treatment. We used the original Essential oil which is the aroma is a bi strong so that way you can still feel the Aroma until you leave the Spa.

Once again thank you very much for your visit and your comment and hopefully we will seeing you again at DaLa Spa.
Many thanks.


Best Regards,


Reni
Assistant Spa Manager

この度はご利用ありがとうございました。
また、施術の際、トリートメントルームの移動時に他の男性客とすれ違い、
不快なお気持ちにさせてしまいました事、大変申し訳ございませんでした。
お部屋移動のタイミングは調整可能かと思いますので、スパへお伝えし出来る限り他のお客様と対面しないように
配慮いたします。
サロンの布、更衣室のカーテンの件につきましては、参考意見とさせて頂きます。
貴重なご意見をありがとうございました。

Dear Sir & Madam,
Greeting From Bali Orchid Spa , we thank you very much for your valuable comment,

Hopefully we can assist you again in your next visit to Bali ,

Have a great day
Best Regards,
Bali Orchid Spa

Dear Sir/ Mdm,
Thank you very much for your comment about your feeling in our Spa Venue,

we do apologize if some of the treatment made you uncomfortable , however , we really appreciate your reviews, that we can use to improving our service ,

once again , we thank you very much for your reviews,
hopefully we can assist you again next time ^_^,

Thank you
Bali Orchid Spa

Dear Sir / Mdm,
Thank you very much for your comment, we really appreciate your reviews for our future improvement ,
hopefully we can meet again next time,

Thank you very much ^_^
Thanks
Bali Orchid Spa

Dear Sir/ Mdm,
Thank you very much for your valuable reviews, we realy apologize for any inconvenie caused to you ,

we will use this reviews to improving our service to client ,

last once again we apologize for unsatisfactory caused,

Best Regards,
Bali Orchid Spa