Dear Yuki,
Thank you very much for your reviews, we are very happy that you can enjoy your treatment in our place,

we do hope to meet and serve you again next time ^_^! ,

Best Regards,
Bali Orchid Spa

Yuki様
体験談のご投稿ありがとうございます。スパ施術にご満足頂けたご様子で大変嬉しく思っております。
またのご来店を心よりお待ち申し上げております。

Bali Orchid Spa

Dear Sir/ Mdm,
We thank you very much for your reviews, i's very important to us to keep improving our service to client,
We do apologies for inconvenience caused to you , and we do hope we can assist you again next year with our re-brand properties ^_^!

Thanks & Best Regards,
Bali Orchid Spa

Dear Mr/s.
We thank you very much for your reviews, we will keep improving our standard in regards to fullfill the client expectation ,

Once again , We thank you very much , and we looking forward to meet you again someday

Best Regards,
Bali Orchid Spa

Dear Mr/Ms.
Thank you very much for your visit into our spa
and thank you for your concern so we can keep improve our service to the client,

Hope to assist you again next time ,
Best Regards,
Bali Orchid Spa

Dear Dama,
Thank you very much for your review , we are very happy that you enjoy your treatment with us ,

Hopefully we can meet again in the near future ,

Thanks & Best Regards,
Bali Orchid Spa

Dear Kumiko,
Thank you very much for your reviews ^_^, we happy that you enjoyed your treatment with us,

we do hope we got a chance to assist you again in the future ,

Thank you & Best Regards,
Bali Orchid Spa

Dear Sir / Mdm,
Thank you very much for your reviews , we taken noted all the point to improve our service standard to guest,

Once again, we do apologize for unconvenience caused and Hoping to meet you again in other occasion

Thanks & Regards,
Bali Orchid Spa

Thank you very much for your review, we taken noted all the point you mentioned and really appreciate for it, your reviews will not only help us measure up to your expectation , but will also assist us to maintain and improve our service standard ,

Apologize for any inconvenience , and look forward to see you again in the future

Thanks | Bali Orchid Spa

Thank you very much for your review, we taken noted all the point you mentioned and really appreciate for it, your reviews will not only help us measure up to your expectation , but will also assist us to maintain and improve our service standard ,

Deeply apologize for the inconvenience caused to you , by your reviews we will keep maintain and improve our service standard ,
Hopefully someday we have a chance to assist you again , by that time hopefully we can fullfill all your expectation

Best Regards | Bali Orchid Spa

Dear ,
Thank you very much for your reviews, we are happy that you enjoyed your treatment with us ,

Hopefully we can meet again , and greatly happy welcoming you back to bali Orchid Spa

Best Regards,
Bali Orchid Spa

Dear ,
Thank you very much for your reviews, all the point are well noted and be a homework to us to maintain and improve our service standard to measure up your expectation ,

ご旅行後の、貴重なお時間を割いての体験談投稿、ありがとうございます。
ご指摘いただいた箇所は私どもの今後の改善点として真摯に受け止め、今後の改善に努めさせていただきます。
またのお越しをお待ちしております。


Best Regards,
Bali Orchid Spa 　バリオーキッドスパ(日本語訳/VELTRA)

Dear
Thank you very much for your reviews, it's been a great pleasure that you enjoying your treatment with us ,

Hopefully we still have a chance to meet you in the near future, it greatly welcoming you back into bali orchid spa someday

Thanks & Best Regards,
Bali Orchid Spa

Dear Sir/ Mdm
Greeting from BaliOrchid Spa !

We thank you very very much for your time visiting our Spa - we hope to meet again next time ^_^ ,
from all of us at BaliOrchid Spa would say a warmest greeting to you & familly - i

Have a wonderfull day ahead
Thanks

Baliorchidspa

Dear Sir/ Mdm,
Thank you very much for your reviews !! , we hope to welcoming you again to our spa in very near future ^_^ !!

Thank you & Best Regards
Bali Orchid Spa

この度は、貴重なお時間を利用しての体験談のご投稿、ありがとうございます。
マッサージにつきまして、確かにお客様より力加減についてご依頼があり、力加減を調整しお客様にも確認したようですが、ご満足いただけるサービスを提供できず申し訳ございませんでした。
施術中はマッサージにご満足いただいているかどうか頻繁にお客様に確認するなど、改善に努めていくとのことでございます。

また、催行会社によりますと、終日の悪天候、またクタエリアでのイベントによりお車の手配に時間がかかったとのことでございます。お客様よりご依頼いただきましたとおりタクシー会社数社へ確認したようですが渋滞のためなかなか手配ができなかったようです。
スタッフの対応につきまして、お客様への説明が足りず至らない点が多々ありお客様には不快なお気持ちを与えてしまったかと存じます。
ご指摘いただきました内容は、現地催行会社へも報告させていただき、今後の課題として現地オフィス共々、改善のために最善を尽くしてまいります。
お客様からのご指摘が現地スタッフの質の向上につながり、今後のお客様へよりご満足いただけるサービスを提供できることを、弊社としても心より願っております。

また、本件に関しましては、別途返金の旨、お客様へメールにてご連絡させていただいております。
ご確認いただけますと幸いです。

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