Reviewed by: Patsy McLaughlin
Ken and Ishi made our day very special. We appreciate their efforts very much and would highly recommend them for their knowledge and professionalism.
Ishi was a most excellent driver in heavy traffic.
Ken answered our questions about the tour sights, as well as many about Japanese culture. He also amused us with a Japanese lesson during the long drive. When weather prevented us from seeing Mt. Fuji, they substituted other sights to compensate. The Hoto restaurant they chose for lunch was also excellent. We could not have had better, more attentive guides.
We give them the highest recommendation.
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Packages: | 8-10 Hours Port Stay (Fuji Five Lakes & Lake Kawaguchi Course) |
Attended as: | Families |
Posted on: | 2019/11/26 |
Activity Date: | 2019/11/23 |
Reviewed by: Wayne
Pick up was efficient but the time was an hour later than that advertised in the literature, Mount Fuji was great, lunch was fine then it rapidly deteriorated. The post lunch itinerary was changed due to volcanic activity at the advertised ropeway. The lake cruise was forgettable, it was overcast and wind, it was very poorly supervised by the guide who gave garbled instructions that we couldn’t understand The ropeway was left to last by which time it was getting dark and the wind was getting up so we gave it a miss and poodles around for an hour in the souvenir stalls.
The return was chaotic we wasted ages dropping off people returning to Tokyo by train then it was a crawl even though the congestion wasn’t bad. It took more than 3 hours to cover the 70 km from the ropeway to our hotel
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/11/07 |
Activity Date: | 2019/11/05 |
Reviewed by: Mili
Hicimos este tour los primeros días de Octubre y lamentablemente nos toco nublado y
No pudimos ver e Monte Fuji. La guía muy amable, pero si ya no puedes ver El Monte Fuji todo el tour pierde su encanto. No se confíen de las predicciones del tiempo!
El almuerzo buffet fue regular. Pudimos regresar en el
Tren bala pagando un adicional, tour muy caro sobretodo si te corres el riesgo que te toque día nublado
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Packages: | Return by Bus with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/11/06 |
Activity Date: | 2019/10/06 |
Reviewed by: Marcus
Brought mom on this tour today! It was her first time in Tokyo, and I was quite worried how the tour would turn out given the weather forecast (rain!) and the reported closures of certain attractions caused by the recent typhoon. As it turned out, our worries were unfounded! While it was indeed raining as we were boarding the bus this morning, the weather started to clear as we head closer to Mt Fuji. The tour agency also made very good arrangements for us to have a great time. Coupled with the enthusiastic tour guide Jane, I would say our whole bus-load of people truly had an unforgettable day out! And guess what we found at Mt.Fuji? None other than Mt.Fuji!! I know this may not make sense, but you'd be surprised how many people went to Mt Fuji without seeing it...mainly due to weather issues. Well, we thought we wouldn't be able to catch it, but we did...snow-capped no less!
Really appreciate the quality of the tour, the seamless arrangements from one destination to another, and the professionalism show by the tour guide, and our bus driver. Couldn't have asked for more. Thumbs up!
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with her.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
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Packages: | Review Rebate Special / Return by Bus with Lunch |
Attended as: | Families |
Posted on: | 2019/10/24 |
Activity Date: | 2019/10/22 |
Reviewed by: Jane Dorey
The trip was excellent along with the guide and the lunch we had, well done
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/23 |
Activity Date: | 2019/09/19 |
Reviewed by: NatC
Awesome day tour lead by a very knowledgeable and funny tour guide Kana-san!
We were a little unlucky with the weather however Mt Fuji was visible for a very limited time throughout the day. Would highly recommend for anyone with limited time in Tokyo as a must see!
Lake Ashi cruise was also beautiful and gave us another brief view of Mt Fuji as the clouds parted.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/14 |
Activity Date: | 2019/09/11 |
Reviewed by: LeZakAttack
Outstanding from beginning to end.
The guide was funny, knowledgeable, and spoke IMPECCABLE English.
There was heavier than usual traffic and the guide kept us updated on ETA and impact on schedule.
All the activities were excellent, including the substituted activities that were neceisstated due to closures of part of the original activity (due to volcanic activity).
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/26 |
Activity Date: | 2019/08/24 |
Reviewed by: Russell NY
The guide was terrific - friendly and knowledgeable. She kept the group engaged and interested. It's a shame that Mt Fuji was shy and hiding from the tourists but that's no fault of Veltra. We had a wonderful time on Fuji and the rest of the tour anyway.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/23 |
Activity Date: | 2019/08/19 |
Reviewed by: Celeste
We had not anticipated just how difficult it would be to get around Tokyo. This day trip gave us the opportunity to relax in a comfortable bus, and see the beautiful sights. We would most definitely do this tour again.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Families |
Posted on: | 2019/08/15 |
Activity Date: | 2019/08/01 |
Reviewed by: Lesley
This tour is spent mainly on the bus. The stops are not more than 30 mins. The lunch place was awful with no atmosphere. Due to mist the cable car and boat trip was a waste of time.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/08/10 |
Activity Date: | 2019/08/08 |
Reviewed by: Michael Hill
Unfortunately the traffic heading to My Fuji was very bad which meant the rest of the day was a crush to keep the schedule. Weather was also against us. My Fuji and the cable car was a white out.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/08/07 |
Activity Date: | 2019/08/03 |
Reviewed by: Girish
Skipped the trip of Owakudani .. my parents from India visited japan and they were very interested of Owakudani, but it was skipped and disappointed a lot. I had used same package trip myself and find satisfaction, but this experience with veltra was very poor and I doesn’t recommend or use it again
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/08/03 |
Activity Date: | 2019/08/01 |
Reviewed by: MTP
Tour was not well organized. We were scheduled to be picked up at Royal Park hotel, then bus didn’t come there. One tour staff member came and got cabs for us to go to the other hotel where the bus parked there. The tour guide lady told us that tour was full that day and there were only 3 seats left for us but not together! Why they couldn’t assign seat number? Some activities were canceled.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
Attended as: | Families |
Posted on: | 2019/07/26 |
Activity Date: | 2019/07/23 |
Reviewed by: Inma
Japanese punctuality and attention to detail, all in a very simple and unassuming way. Great experience and very well paced and organized.
We were an eclectic crowd and the guide was even discreet enough to just act surprised when somebody asked her why Japanese “Fuji” water was exported to the United States and never drank by the japanese. I think she confused Fiji water with the water from Mount Fuji. Oh lord!...The guide was marvelous and discrete by saying she did not know....
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/07/07 |
Activity Date: | 2019/07/05 |
Reviewed by: Amber
The entire tour was rushed not sure why as we couldn't do the ropeway, so you would think we would have had extra time. They added a box to the website showing that it was closed after my group had already booked the tour. We took a cruise through the fog, and it was not on the cool pirate boat described and pictured. The cruise was a waste as well because you couldn't see anything. We also went to the museum which is supposed to provide a great view of Fuji but again we couldn't see anything.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/07/02 |
Activity Date: | 2019/06/27 |
Reviewed by: Margret Best
We only had one full day in Japan on our way home to Australia so we decided to take a tour out to the iconic Mt Fuji. We were picked up right on schedule from our hotel and spent about half an hour collecting other people from various locations before heading out to Mt Fuji. Our guide entertained us along the way with some history and personal anecdotes and even a little sing-along in Japanese. The weather favoured us too, the day being clear and sunny, so we were able to see the peak. The only downside was the cold wind. I was wishing for earmuffs! The cable car ride was cancelled due to the wind but we were able to see a lovely peace park instead. We could have returned to Tokyo on the bus, but we opted for the Bullet train instead. Our guide made all that easy. The experience of seeing those fantastic trains whooshing through the station while we waited for ours was amazing in itself. I'd definitely recommend this tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/06/27 |
Activity Date: | 2019/06/16 |
Reviewed by: Laura Vanegas
The tour was good. I enjoyed.
I like that during the bus the guide was talking about some interesting things about Japan.
During the Cruise in Lake Ashi, you only can see Mt. Fuji almost when you have to leave de ship. I think this is not a good lake, a better one its the lake next to the Ashi Lake.
The lunch was very tasty but too small. I could eat more.
They have no pick up and drop off service from Asakusa area.
The tour was OK.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/06/18 |
Activity Date: | 2019/06/14 |
Reviewed by: A. A.
Every thing was out standing. Six of us. Guide was also v good. Even whether was in our favour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/06/18 |
Activity Date: | 2019/06/16 |
Reviewed by: Dipaul Nix
What I love the most about the trip is our tour guide. Kana did an awesome of explaining and lifting the spirit of everyone on the tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/06/17 |
Activity Date: | 2019/06/14 |
Reviewed by: Calt
In spite of very inclement weather conditions, we enjoyed the tour and appreciated the effort of our guide, Asako, to keep the tour on track.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2019/06/12 |
Activity Date: | 2019/06/10 |
Reviewed by: Patrizia
I want emphasize that our tour guide and bus drivers were great! They were sweet and kind and really made sure the tour was kept organized. However, the actual tour was incredibly expensive for no reason! The only picture I was able to get of Mt. Fuji was on the bus! Now I understand that Fuji is very easily covered by clouds and the mountain can be seen once the clouds move. What I did not appreciate was that we were not able to go to the 5th station because of over crowding? How is that our problem? So we went to the 4th station and there was nothing there but a parking lot and a gift shop. Then we took the sky gondola ride just to see a dried up forest. The hot springs gave me a headache re the smell and the boat ride offered no views of Fuji. I believe this tour is falsely advertised and overpriced. I just wanted to get back to Tokyo.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Couples |
Posted on: | 2019/06/03 |
Activity Date: | 2019/04/22 |
Reviewed by: UKWMtraveller
I chose this tour for the convenience of being picked up from my hotel in Tokyo. The seating in the coach was a little tight but no different from other coaches I've been on in Japan. Unfortunately, our guide repeated herself incessantly throughout the journey and this was exceedingly irritating. I'm sorry to say that I resorted to listening to music through my earphones in preference to hearing what our guide was saying. I booked the lunch option and was pleasantly surprised at the food quality. The place where we stopped catered specifically for large groups and was well set up for these.
My main issue was with the very short amount of time allocated at each stop. The day was cloudy, but with occasional clear spots, providing sporadic opportunities to photograph Mt Fuji. However, with only 15 to 30 minutes at each of the viewing stations, it was frustrating to have to return to the coach so quickly without having enough time to wait for a break in the clouds to take a decent photo of Mt Fuji. That said the views on and around lake Ashi were fabulous and the cable car journey to the top of Mt Komagatake was worthwhile, with some very nice scenery at the summit.
On the way back to Tokyo we chose not to return on the coach (even though we had booked it) and took the bullet train instead. This turned out to be an excellent choice because we were back in Tokyo Central Station within 35 minutes of boarding the train, rather than the three hours or so on the coach.
In fairness to the tour operator, I would say that the short time available at the viewing stations was not their fault, because I suspect that time restrictions applied to the large coaches at each stopping point. In hindsight, I think that I should have booked a more bespoke tour catering for fewer people. Being in a smaller vehicle/group might have provided the flexibility to make brief stops during our journey to take opportunistic photos of Mt Fuji when there were breaks in the clouds.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/06/01 |
Activity Date: | 2019/05/30 |
Reviewed by: Daniel W
Thanks for the tour. Everything was good: the tour guide has helpful, the places we visited were memorable and the lunch was great!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/05/29 |
Activity Date: | 2019/05/17 |
Reviewed by: Eve Wong
Difficult to locate the tour provider at pickup pt, no counter or signage board. The cruise is rather boring, would rather pay more if snacks and drinks can be provided during the cruise since it's a long day tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/24 |
Reviewed by: Sathiah Sankar
Everything was perfect about it. I loved it. Guide was awesome. Looking forward for my next trip.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/27 |
Activity Date: | 2019/05/18 |
Reviewed by: Julie
If you go on this tour, please take into account the weather forecast. The morning we left from Tokyo, it was pouring rain. The rest of the day was also covered in grey clouds, rain and fog. We therefore did not see Mt. Fuji at all. Not even a glimpse unfortunately. Although we did go up the cable car, we could not see more than like 30 meters ahead due to the fog.
Although the weather forecast is unpredictable, and the organization is of course not to blame for bad weather (humans can unfortunately not control it) it is a pity that we did not get any compensation whatsoever. Having paid this huge amount of money for a bus tour where we did not even see the mountain has simply been a disappointment. Nevertheless, the tour guide was energetic and nice.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/05/26 |
Activity Date: | 2019/05/21 |
Reviewed by: Sunny
If you are looking for a convenient way to see Mount Fuji from japan this is the tour for you. Eko our guide for the day was pleasant, friendly and knowledgeable. She made the trip fun driving between site to sight. Her English was perfect and humor a joy. The lunch was fantastic, lots of variety and tasty. I highly recommend this tour if you only have a day to spend in the region. The option for the fast train back to Tokyo (which we choose last minute during the trip) is also worth the ride and experience. Eko helped us arrange that easily.
Considerations: It is a long day. Time of year - if it's a colder month, i might opt for a shorter tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/24 |
Activity Date: | 2019/02/27 |
Reviewed by: Mary
Time well spent and the guide speaks well and explains clearly. She is informative and never a dull moment. Would recommend friends/family to book this tour. thanks alot.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/21 |
Activity Date: | 2019/05/16 |
Reviewed by: Heather
While the trip was good, everything went smoothly and the tour guide was very informative and helpful, it was disappointing to learn we have very little time at each stop. We felt very rushed, including for lunch. I suggest the tour return later, or you are upfront with customers that in order to fit in all of the activities the actual time at each stop is very limited.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/17 |
Reviewed by: RBA
Very nice and very fascinating tour. Will definitely do it again. Also no problem recommending to friends
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2019/05/20 |
Activity Date: | 2019/05/16 |
Tips and suggestions
Reply from activity provider
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Dear Patsy,
Thank you very much for your review. We are so glad you enjoyed our tour even in a rainy day. Though we couldn’t blow away clouds from Mt. Fuji with our breath, as you found, the area has many things that attract tourists around the year such as autumn foliage, cherry blossoms, museums, breweries etc. We are looking forward to serving you again.
Best wishes,
Ken