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Makoto is an excellent tour guide. He is friendly, funny and personable. I thoroughly enjoyed going on the tour with him as my guide.
It's hard to squeeze everything in that you want to do so i understand the short time allotted for each location. It was a good mixture of sights and history. Japan is just full of beautiful places! Thank you helping us get to see more of it then we could on our own.
The price for the tour is beyond reasonable. It is worth so much more. I highly recommend taking a tour with this company.
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Attended as: | Couples |
Activity Date: | 2018/11/13 |
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Norikosan, our guide made the day really memorable. She kept the day simple, on track and her local knowledge was invaluable.
The visit to the Tokyo skytree was easy - no waiting in line, Norikosan purchased the tickets and fast tracked our group.
Odaiba's giant robot - she knew that the best time to see this was in the evening and Norikosan made sure that we arrived just as the show was starting - made my day
Veltra have a great team on the ground in Japan.
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Attended as: | Couples |
Activity Date: | 2018/10/29 |
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We enjoyed our full day tour. It gave us a feel for the city and met our expectations for a reasonably priced tour experience.
Lunch was quite good and there was plenty to eat. We got on the bus at 8am and the lunch stop was after 1pm, so I’d recommend taking snacks to keep you going.
The bus pulled-up in a couple of awkward places, making it difficult for some of passengers to get on and off at destinations.
Overall though, I’d recommend it.
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Attended as: | Couples |
Activity Date: | 2018/10/27 |
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We did the all day tour. Our guide in the morning was wonderful great English and did a good job of keeping group together and on time. The afternoon tour was very unorganized and rushed. Tour guide English was average talked muffled into microphone and did not keep the group together would walk a few steps stop and wait for everyone very disappointing! Also return service to hotel is long and exhausting!
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Attended as: | Couples |
Activity Date: | 2018/10/14 |
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We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!
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Attended as: | Families |
Activity Date: | 2018/10/12 |
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I joint this tour with my parents, who tey are senior citizen
The guide very friendly and helpful to all the members or this tour especially for my parents
Time schedul very tight but arrange very well, so we can enjoy and follow all the tours even rainy in Nara
Buffet lunch very delicious
Everything are well
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Attended as: | Families |
Activity Date: | 2016/12/04 |
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I felt a bit cheesy having to book a tour to see places on Tokyo that you could just take the train to go see, but it was worth it. Our tour guide was down to earth and knowledable. Learned a lot about Japan while on the tour, as well as enjoyed being stress free with being on a bus rather than navigate the city myself. No one batted an eye when I ordered wine with my lunch, and others even joined. Would recommend. Get the skytree tower included, as it was amazing to see once up there.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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Attended as: | Solo Travelers |
Activity Date: | 2018/09/19 |
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Very good tour, complete value for money. Guides are very pleasent and helpful
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Attended as: | Friends |
Activity Date: | 2018/08/23 |
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Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking
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Attended as: | Families |
Activity Date: | 2018/07/30 |
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Our tour guide could not have been more informative or funny. She was hilarious and we recommend she does stand up comedy. She was very timely and knew every answer to every question anyone asked. We really loved Tomoko and thought she did an incredible job. We got so much done during our tour.
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Attended as: | Couples |
Activity Date: | 2018/07/08 |
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My mom and I were at the meeting location 10 min before check in time (as stated to do so on the itinerary) and the bus/your guide didn’t arrive until about 15min past our check in time which caused us to stress thinking we were in the wrong spot and potentially missed the tour. When the tour guide did show up she didn’t really say anything just promptly motioned for us to follow her to the bus. Our tour guide was very sweet and knowledgeable. She was very clear with directions and meet up times. Some things I found misleading (besides the pick up time) were regarding the Imperial Palace and the “lunch buffet”. When we visited the Imperial Grounds, we didn’t get to see anything other than a very small garden a few steps into the grounds. I know not all areas are accessible to the public or all year round but we saw more of the Palace by briefly driving by in the bus which was unfortunate. Secondly, the lunch we were provided was not a buffet. We all chose between grilled salmon, grilled chicken or a vegetarian dish with two pieces of steamed carrot/broccoli/potato a small cup of vegetable soup and two small (dry/hard) buns :( when I asked the guide if we were able to get the buffet lunch as I referred her to the online day plan she said, “oh that information is very old”. The view from the restaurant was amazing and enough to make up for it but it was a little disappointing when I was expecting to have access to more of a variety. Overall, it was a good way to see some amazing/beautiful parts of Tokyo with added guidance and transportation but I suggest the website be updated to avoid further frustration from customers expecting what they signed up for.
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Attended as: | Families |
Activity Date: | 2018/06/26 |
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I had a great time on this tour. I saw many attractions as well as learned the history (how, where, why's) to the culture or architecture that we saw on our walk. Our guide even was very agreeable to help us purchase products during our stops into shops/bakeries/boutiques along the way. The time went by so quickly I was sad that it was over. Her knowledge of English was superb!
Dear Jill-san
Thank you so much for your participation and excellent review!
We truly appreciate it.
Sumiko & Takeshi
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Attended as: | Solo Travelers |
Activity Date: | 2018/06/23 |
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We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
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Attended as: | Families with Young Children |
Activity Date: | 2018/06/20 |
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Location which were visited are good and guide and process is all based on professionals and a coordinated process.
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Attended as: | Solo Travelers |
Activity Date: | 2018/06/15 |
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Was a great experience in a group of 8 from the entire world - liked the exchange between the entire group. Our guide was awesome, Yoshi, from Yokohama - great person great explanations - deep knowledge of the bar / restaurant area around Ginza and nearby locations.
The restaurants and bars which we visit were all great, good food and nice drinks! Overall fantastic experience
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Attended as: | Solo Travelers |
Activity Date: | 2018/06/15 |
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Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.
Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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Attended as: | Couples |
Activity Date: | 2018/06/16 |
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Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Attended as: | Families with Young Children |
Activity Date: | 2018/05/27 |
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Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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Attended as: | Families with Young Children |
Activity Date: | 2018/05/31 |
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Both guides were amazing! I would recommend this tour to anyone, the price is not bad at all and it’s worth it! Specially when traveling with small children and dealing with jumping from train to train to see each sight. This tour was beyond helpful! Convenient and if you don’t plan to take the lunch option, he location where you get drop off has other lunch options available as well.
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Attended as: | Families with Young Children |
Activity Date: | 2018/06/04 |
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fabulous tour around Tokyo City, great food in 5* Hotel (japanese Teppanayaki), very delicious !!! Thank you very much.
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Attended as: | Solo Travelers |
Activity Date: | 2018/06/03 |
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Unfortunately the guides English was difficult for us to understand particularly on the bus and as a result some directions on meeting place were not clear.
Would suggest morning tour seemed better value scenic wise.
Traveled to Nikko today and difference in guides english was like night and day.
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Attended as: | Couples |
Activity Date: | 2018/06/01 |
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We had a great experience. Value for money, the itinerary is perfect.
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Attended as: | Families with Young Children |
Activity Date: | 2018/05/26 |
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We booked this tour because we knew we wouldn't get to see everything we wanted to while in Tokyo. We flew in from Canada on the Sunday afternoon and this tour was perfect with a starting time of 12:30 on the Monday. The pick-up point was easy to access from the subway. We came back to a delightful tour guide who loves his city. He started with the escalator up to the top of the world trade tower that we met in, and then we headed to the Emperor's palace garden. Our guide was interesting, had great stories to share, and spoke English very well. We then headed to the shrine and the bazar or market place that leads to the shrine. Our guide made sure we understood all the acceptable behavior when going through the area, things like the fact that you can buy all sorts of tempting street food, but it is considered bad manners to walk and eat at the same time. Sounds silly but very glad he shared things like that with us. After a great hour at the shrine we headed to the river port meeting point just a block away and took a tour down the river. We wished our guide had kept us together as a group because his knowledge would have been handy as to what we were passing along the river. The boat's public announcement system wasn't great. Back in the safe hands of our guide, we continued on our tour and as we neared the end, he checked to see who was getting off at each of the two drop offs and made sure we all knew where we were going and how to get there efficiently. I have limited mobility and walk with a cane. This tour was very doable for me. Our only recommendation to Veltra would be to invest in over-the-ear microphones for your guides. They are assisting the bus driver as he navigates the streets of Tokyo, as well as using both hands to show maps, photos, and brochures. So, balancing the microphone and making sure he was speaking into it didn't always happen. This was a great tour of a beautiful city and we would do it again when we visit Tokyo next.
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Attended as: | Couples |
Activity Date: | 2018/04/09 |
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Great way to see the city, good guide and was pleased to meet four young girls
dressed in kimonos and ninja man for photos. Highly recommend the trip.
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Attended as: | Couples |
Activity Date: | 2018/04/28 |
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Pick up was on time from the hotel
tour very well organised
tour guides very professional friendly and informative
lunch was very good
cruise was very good also
drop off back to the hotel was well done
I will have no hesitation in recommending this tour to my friends
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Attended as: | Solo Travelers |
Activity Date: | 2018/05/15 |
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The Tour was completely enjoyable.
The food,Guide and places all were correctly organised neat and well.
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Attended as: | Couples |
Activity Date: | 2018/04/22 |
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The tour was well worth the money. Yoshi was a very knowledgeable and interesting guide. All the places seen were very good (pity blossom had come early so did not see a grand display). Although the azaleas were very colourful.
The tower was very good and the views from the top excellent. Imperial Palace gardens and other gardens were colourful.
A wonderful excursion I would recommend.
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Attended as: | Couples |
Activity Date: | 2018/04/14 |
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Trying to pick a tour is very hard for 6 others friends, having been twice to Tokyo before I wanted a mixed variety of sights.
Perhaps the most disappointing is the view of the Emperor's Palace, but that is a problem for Japan.
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Attended as: | Friends |
Activity Date: | 2018/04/14 |
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The tour was well organized.
The tour guide was well informed and communicated all the details in a orderly basis.
We were given ample time to enjoy the sights.
Well done
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Attended as: | Couples |
Activity Date: | 2018/04/28 |
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Rie is the best tour guide! My mother and I had a wonderful time walking around Yanaka. Rie is very knowledgeable about the area and took us to all of the best spots!
Thank you so much, Minal-san!
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Attended as: | Families |
Activity Date: | 2018/04/27 |
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Thank you so much for your warm words and awesome photos!!! I also really enjoyed the day with you all! Please say hi to everyone and let us know when you come back to Japan. I will ask the giant robot to dance more with light steps next time; ) Thank you very much again and take care! Noriko
Actually, there was a very recent news about a project to set up a Gudam witch will be able to move by 2020 in Yokohama, so I'm sure your wish will become true.(Taiji)