Reviewed by: Shanaye and Jarrad
Our guide Kanae was incredible with sunrise tours! Kanae spoke amazing English and was very informative throughout the tour day.
We managed to score the best weather you could imagine for this experience with mt fuji in its glory!
Lunch was incredible
Transportation by bus there and bullet train return was the best way for time and comfort.
Would definitely do it again and highly highly recommend sunrise tours for this day.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Couples |
Posted on: | 2020/02/24 |
Activity Date: | 2020/02/23 |
Reviewed by: andrew
a must do tour if you are in Tokyo. Fantastic tour guide and a great way to get the best views of Mt Fuji.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2020/02/02 |
Activity Date: | 2020/01/06 |
Reviewed by: Malathi
Overall it was a good trip. Service was good and the staffs are very helpful. We was informed it was snowing at Mt.Fuji, the tour guide keep us informed on the situation whether we able to goes up atleast station 2 but unfortunately we could not make it. Although it was sad unable to see Mt.Fuji, but the base was amazing covered with the snow.
Lake Ashi amazing again no luck to see Mt.Fuji view due to rain and cloudy.
For my niece, this trip is memorable and her dream comes true for able to see snow.
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Packages: | Bus Tour with Lunch |
Attended as: | Families |
Posted on: | 2020/01/18 |
Activity Date: | 2019/12/23 |
Reviewed by: Wira
Wasting time... because after reach mt. Fuji just until station 1 then just only play in the kids playground. Not reach even just station 3, don't know why.
Pirates ship, hakone rope way cure the pain finally.
But still not worth it for money, main object mt fuji have to take more time maybe.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2020/01/14 |
Activity Date: | 2020/01/12 |
Reviewed by: dennis tjandra
for Fuji tour we just go to theme park and play sliding snow. we lunch at moving bus, my self dont recommend this tour for family have young childern
our tour guide fluent mandarin only, so its quite long way
Hi, thank you for the feedback, and joining us for this one-day tour. Due to the arrangement of schedule, bento box is offered for lunch on the bus while moving. It could be somehow difficult for passengers especially when there are little kids. We apologize for the inconvenience of doing in this way and hope the lunch part worked out OK for you.
Most our tour guides can speak English, and we also make assignment according to nationalities of travelers. Please let us know further if you had any issues with the guide and communication, or even trouble during the trip. Also hope you had some rest after the tour. Thank you again for your time. :)
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2020/01/14 |
Activity Date: | 2020/01/12 |
Reviewed by: Chaitanya Kartheek
This tour covers all the mandatory sights in and around Mount Fuji on a day trip from Tokyo. The guide was very helpful. If you have JR pass then you can take the shinkansen back to Tokyo else it is good idea to boom the tour with bullet train package. Food served during the tour was average. Overall a goos experience.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2020/01/12 |
Activity Date: | 2019/12/19 |
Reviewed by: Rebecca
This was an amazing experience with no pressure. Hop on the bus, lay back, and see more of sites than you can ever imagine.
Mt Fuji was breathtaking. Grown adults were frolicking I’m their first ever snow experience. Boat ride was short but worth it. Gondola ride, not for those afraid of heights! But at least I tried.
Wouldn’t change a thing about it!
And ours was the most knowledgeable and funny guide. Her name sounds like “Cumin” as she put it.
Love. Love. Love.
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Packages: | Bus Tour without Lunch |
Attended as: | Families |
Posted on: | 2019/12/27 |
Activity Date: | 2019/12/25 |
Reviewed by: Eliza
The reason we chose this company was due to its pick up point. The planning by the tour company was efficient. The tour representative met us at our hotel, Asakusa View Hotel, punctually. We set off on time. However, due to unfavourable weather, we could only reach Station 1 with zero visibility of Mount Fuji. Our guide, Ms Mayumi, was very friendly and shared with us lots of valuable information and history. We opted for no lunch but given a table at the restaurant. Really appreciate that! Ms Mayumi managed to arrange for us to view Mt Fuji on the way to Hakone. We managed to take some pictures of Mt Fuji. The cruise at Lake Ashi was breathtaking. The Ropeway was fine except for the weather.
We took the coach back to Tokyo. The drop off point was at Ginza. Ms Mayumi entertained us with lots of hands on during the journey. She demonstrated wearing kimono and making origami. When we reached Tokyo, Ms Mayumi went the extra mile to explain the places we passed by. Really wonderful of her. She showed us Ginza Station so we could make our way back to the hotel.
I would recommend this tour as the company representatives are very professional.
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Packages: | Bus Tour without Lunch |
Attended as: | Couples |
Posted on: | 2019/12/21 |
Activity Date: | 2019/12/17 |
Reviewed by: Dan
Easy trip to see Mount Fuji. Weather was terrible on the day but the guide (Mayumi)made some smart decisions so we could at least see it from a view point later in the day. Food was good and all in all a good day.
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Packages: | Bus Tour with Lunch |
Attended as: | Couples |
Posted on: | 2019/12/19 |
Activity Date: | 2019/12/17 |
Reviewed by: Sudhir
The trip was wonderfully organized and we really enjoyed it. Our Guide Harry was very good.
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Packages: | Bus Tour with Bullet Train Return (Without Lunch) |
Attended as: | Friends |
Posted on: | 2019/12/17 |
Activity Date: | 2019/12/14 |
Reviewed by: Anders W.
Great trip. We were blessed with good weather allowing us to visit the 5th station and see Mt Fuji up close, and clear, although it is pretty cold up there (with the wind chill). Tour guide Yoshi is very professional, courteous, helpful all the way. He provided some good Japanese cultural and historical information which helped us to enjoy the tour even more. The Hakone ropeway ride and the Ashi cruise were also very enjoyable. The lunch was enjoyable. Everything in the trip was great. The drivers were safe & courteous. I couldn't ask for any more. Will definitely recommend this tour to anyone.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/12/16 |
Activity Date: | 2019/12/14 |
Reviewed by: Suraj Prakash
Booked package tour through veltra.com and immediately after online payment email confirmation received for tour details and pick up point. I found difficulty in locating pick up point, so advised travelers to have sufficient time margin in reaching pick up point, as bus departs on time without any further wait. Japanese people are very strict on time, so when they announce for time, be careful and return to bus before that time, otherwise you may miss the bus on any sightseeing point. Booked vegetarian food, but could not get anything there even salad was having meat. Alcohol are mixed in most food products. Vegetarian are advised not to book food in package. Better to carry your own food as alternate food availability is also not there other than included in package. It was sunny day, hence could see Mt Fuji amazing views and it made our day. 5th station was closed due to snow fall, hence we returned from 1st station. Only 10 min was given at first station, which was most beautiful place in entire trip and this was negative. Lot of time spent for lunch which was not necessary. Cruise trip was in dark, so it was just a boating, could not see the beauty around mountain. Return ticket for bullet train was given in bus and highly recommended due to heavy traffic jam during return trip. It took only 35 min to reach Tokiyo instead of 2.5-4 hrs in bus. Overall package cost was more, however tour is worth due to natural beauty. Lady guide was fluent in English and coordinated well the entire trip, except for time management. Recommend every traveler to visit Mount Fuji, it is must tour if you are in Tokiyo. You can leave Tokiyo city tour, if time does not permit but Mt Fuji tour is must, if whether permits.
Thank you for joining our tour and your feedback.
We are happy to hear that most of the time, you have enjoyed the tour and you have been able to see the whole view of Mt. Fuji.
We also appreciate for your valuable review.
We will share your opinion in our company and work for improvement.
We hope the rest of your stay in Japan to be memorable one!
Regards,
Japan Panoramic tours
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Packages: | Return by Shinkansen Bullet Train without Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/12/07 |
Activity Date: | 2019/11/30 |
Reviewed by: Leong
Good day activity out of Tokyo. Not too strenuous for elderly yet get to see mt fuji and enjoy hakone! Lunch was good too. Only set back was controlling the other people on the tour. With each stop being 5-10mins late, we ended up being half hour late for last activity which was the lake ashi cruise and being late autumn/early winter, the sky was dark and we couldn't see anything! And because it was late we decided to take the bullet train back to tokyo which cost extra. Overall, a good day tour!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/12/06 |
Activity Date: | 2019/11/30 |
Reviewed by: Bob L
The guide was very good and informative. However, Mt Fuji was completely fogged in (even it was hard to see the shops at the 5th station in the fog), and it was rainy, foggy for all of the other sites. The lunch was great, though, and it was a nice day to get out of the city into the countryside. Because pretty much all of the sites were not visible I would have hoped that this tour be rescheduled (the following day was clear).
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/12/02 |
Activity Date: | 2019/10/07 |
Reviewed by: Thilakan
It was a superb trip. Everything went on as planned with right time pickup. The guide was excellent. All places were visited as per the brochure. Lunch was very good. OnlY the weather was very bad.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/11/28 |
Activity Date: | 2019/11/26 |
Reviewed by: Patsy McLaughlin
Ken and Ishi made our day very special. We appreciate their efforts very much and would highly recommend them for their knowledge and professionalism.
Ishi was a most excellent driver in heavy traffic.
Ken answered our questions about the tour sights, as well as many about Japanese culture. He also amused us with a Japanese lesson during the long drive. When weather prevented us from seeing Mt. Fuji, they substituted other sights to compensate. The Hoto restaurant they chose for lunch was also excellent. We could not have had better, more attentive guides.
We give them the highest recommendation.
Dear Patsy,
Thank you very much for your review. We are so glad you enjoyed our tour even in a rainy day. Though we couldn’t blow away clouds from Mt. Fuji with our breath, as you found, the area has many things that attract tourists around the year such as autumn foliage, cherry blossoms, museums, breweries etc. We are looking forward to serving you again.
Best wishes,
Ken
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Packages: | 8-10 Hours Port Stay (Fuji Five Lakes & Lake Kawaguchi Course) |
Attended as: | Families |
Posted on: | 2019/11/24 |
Activity Date: | 2019/11/23 |
Reviewed by: Karoliina
The tour timetables was well organised, views to mt Fuji and cruise on lake Ashi were amazing. We had good weather but on a bad weather the tour would be very poor because the success is depending on the scenery. The food experience at the restaurant was fine but I dont recommend this trip for vegetarians. The tour guides were polite and friendly but gave only the info about timetables and toilets. The english speaking guide could speak so little english that the we didnt get to hear anything about history or details of the area which we had looked forward to. I wouldn't recommend this tour if youre interested about more than just photographic scenery, pork food and shopping.
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Packages: | Shinjuku Washington Hotel Check-in |
Attended as: | Families |
Posted on: | 2019/11/23 |
Activity Date: | 2019/11/19 |
Reviewed by: Keren
Great day for the price, lovely tour guides, the boat was a great experience. The buffet bbq lunch was so good, a very unique experience.
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Packages: | Shinjuku Washington Hotel Check-in |
Attended as: | Couples |
Posted on: | 2019/11/20 |
Activity Date: | 2019/03/17 |
Reviewed by: Deepali Prabhu
It was a good experience for us visiting Mount Fuji and Hakone. The weather was perfect and we could see Mount Fuji clearly. We started at 7.45 from our hotel but left at only 9.15 from Hamamoutchi bus terminal. A lot of time was spent in picking up guests from each location. By the time we left we faced a lot of traffic. We didn't get enough time at each stop with about 45mins at 5th station, 15 mins cruise and about 30 mins at the Ropeway. So for a total of 90 mins of actual sightseeing we spent about 8.5 hours in bus (including an hour for lunch). Hence I think time management could have been better with only 1 pickup location at leaving Tokyo at 8 to avoid traffic. Hamamoutchi should be completely avoided.
Apart from this, the tour was good. The bus was comfortable. The guide spoke English well and provided a lot of information. There were 2 options for lunch, vegetarian and chicken. The lunch was good and the staff at the restaurant was very friendly. Overall it was a good experience but they could have managed the time better.
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Packages: | Return by Bus (Until Dec 27, 2019) |
Attended as: | Families with Young Children |
Posted on: | 2019/11/17 |
Activity Date: | 2019/10/26 |
Reviewed by: Wayne
Pick up was efficient but the time was an hour later than that advertised in the literature, Mount Fuji was great, lunch was fine then it rapidly deteriorated. The post lunch itinerary was changed due to volcanic activity at the advertised ropeway. The lake cruise was forgettable, it was overcast and wind, it was very poorly supervised by the guide who gave garbled instructions that we couldn’t understand The ropeway was left to last by which time it was getting dark and the wind was getting up so we gave it a miss and poodles around for an hour in the souvenir stalls.
The return was chaotic we wasted ages dropping off people returning to Tokyo by train then it was a crawl even though the congestion wasn’t bad. It took more than 3 hours to cover the 70 km from the ropeway to our hotel
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/11/07 |
Activity Date: | 2019/11/05 |
Reviewed by: Mili
Hicimos este tour los primeros días de Octubre y lamentablemente nos toco nublado y
No pudimos ver e Monte Fuji. La guía muy amable, pero si ya no puedes ver El Monte Fuji todo el tour pierde su encanto. No se confíen de las predicciones del tiempo!
El almuerzo buffet fue regular. Pudimos regresar en el
Tren bala pagando un adicional, tour muy caro sobretodo si te corres el riesgo que te toque día nublado
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Packages: | Return by Bus with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2019/11/06 |
Activity Date: | 2019/10/06 |
Reviewed by: Marcus
Brought mom on this tour today! It was her first time in Tokyo, and I was quite worried how the tour would turn out given the weather forecast (rain!) and the reported closures of certain attractions caused by the recent typhoon. As it turned out, our worries were unfounded! While it was indeed raining as we were boarding the bus this morning, the weather started to clear as we head closer to Mt Fuji. The tour agency also made very good arrangements for us to have a great time. Coupled with the enthusiastic tour guide Jane, I would say our whole bus-load of people truly had an unforgettable day out! And guess what we found at Mt.Fuji? None other than Mt.Fuji!! I know this may not make sense, but you'd be surprised how many people went to Mt Fuji without seeing it...mainly due to weather issues. Well, we thought we wouldn't be able to catch it, but we did...snow-capped no less!
Really appreciate the quality of the tour, the seamless arrangements from one destination to another, and the professionalism show by the tour guide, and our bus driver. Couldn't have asked for more. Thumbs up!
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with her.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
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Packages: | Review Rebate Special / Return by Bus with Lunch |
Attended as: | Families |
Posted on: | 2019/10/22 |
Activity Date: | 2019/10/22 |
Reviewed by: Jane Dorey
The trip was excellent along with the guide and the lunch we had, well done
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/23 |
Activity Date: | 2019/09/19 |
Reviewed by: NatC
Awesome day tour lead by a very knowledgeable and funny tour guide Kana-san!
We were a little unlucky with the weather however Mt Fuji was visible for a very limited time throughout the day. Would highly recommend for anyone with limited time in Tokyo as a must see!
Lake Ashi cruise was also beautiful and gave us another brief view of Mt Fuji as the clouds parted.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2019/09/14 |
Activity Date: | 2019/09/11 |
Reviewed by: LeZakAttack
Outstanding from beginning to end.
The guide was funny, knowledgeable, and spoke IMPECCABLE English.
There was heavier than usual traffic and the guide kept us updated on ETA and impact on schedule.
All the activities were excellent, including the substituted activities that were neceisstated due to closures of part of the original activity (due to volcanic activity).
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/26 |
Activity Date: | 2019/08/24 |
Reviewed by: Russell NY
The guide was terrific - friendly and knowledgeable. She kept the group engaged and interested. It's a shame that Mt Fuji was shy and hiding from the tourists but that's no fault of Veltra. We had a wonderful time on Fuji and the rest of the tour anyway.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2019/08/23 |
Activity Date: | 2019/08/19 |
Reviewed by: Donal
It was a hot, cloudy day and almost no part of Fuji-San was visible, but it was an enjoyable trip and a great way to see the area quickly in one day.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/08/21 |
Activity Date: | 2019/08/18 |
Reviewed by: Ravi
Bad weather destroyed this tour. The operator was aware of the typhoon that hit Japan but decided to go ahead with the tour. The weather did not improve, we could not see mt fuji at all. Instead we saw a museum and a pathetic aquarium.
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Solo Travelers |
Posted on: | 2019/08/20 |
Activity Date: | 2019/08/16 |
Reviewed by: Lisa
The tour was great. Our guide was very informative and a delight. Lunch option was very good.
Rating: | |
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Packages: | Bus Tour with Bullet Train Return (With Lunch) |
Attended as: | Families |
Posted on: | 2019/08/17 |
Activity Date: | 2019/08/16 |
Reviewed by: Arsalan
Amazing trip with a nice tour guide... covers almost all the best places around Mount Fuji. Gives ample time to roam around. Nice local lunch.
Rating: | |
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Packages: | Bus Tour with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2019/08/16 |
Activity Date: | 2019/08/14 |
Tips and suggestions
Reply from activity provider
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Hi, thank you for the feedback. During winter time, access to Mt. Fuji stations may be blocked due to weather conditions. Especially between December and March, schedule is changed to snow playing at Mt. Fuji 2nd Station and sometimes 1st Station. We appreciate your kind understanding on this. Considering other activities in this trip, we aim to allocate enough time if possible, are very sorry if that was not sufficient for you. For tours in the future, we will try to collect more advices and make improvement. We also wish you best luck for travels!