Great trip. We were blessed with good weather allowing us to visit the 5th station and see Mt Fuji up close, and clear, although it is pretty cold up there (with the wind chill). Tour guide Yoshi is very professional, courteous, helpful all the way. He provided some good Japanese cultural and historical information which helped us to enjoy the tour even more. The Hakone ropeway ride and the Ashi cruise were also very enjoyable. The lunch was enjoyable. Everything in the trip was great. The drivers were safe & courteous. I couldn't ask for any more. Will definitely recommend this tour to anyone.
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Attended as: | Couples |
Activity Date: | 2019/12/14 |
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Great value, our tour guide was great - loved all the information she gave as well!
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Attended as: | Friends |
Activity Date: | 2019/12/03 |
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I with my friend rabon from Nepal visited the mt Fuji with the help of CETRA tours package, it was great experience they made this journey very happy. I wish to go again. Thank you
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Attended as: | Friends |
Activity Date: | 2019/12/08 |
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A terrific way to see Mt Fuji and many of the sites associated with it
I think it's a great way to spend a day if you are visiting Tokyo - well worth it
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Attended as: | Couples |
Activity Date: | 2019/10/03 |
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Our tour guide Mr Tetsuya "Teddy" ISHIDA, and driver 林 were very punctual and very friendly. He speak good in mandarin and English.
This trip is completely tailored to suit our family of five (3, 9 and 12 year old)
We were all blown away with how well we all enjoyed our day trip. We managed to get some brilliant images of Mt. Fuji. Highly recommended- money well spent
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Attended as: | Families with Young Children |
Activity Date: | 2019/12/07 |
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The trip was just ok although it seemed like a succession of gift shops and loo stops with lots of time in a overheated coach, with not much information or commentary. I think one if the attraction s should be dropped because the very worst part was the endless drive back into Tokyo in rush hour then being dropped in the busiest part of town. Who would design a tour like that, deliberately adding hours in a coach to an already overlong day? The tour should be shortened and the end point should be the same as the start point
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Attended as: | Families |
Activity Date: | 2019/12/05 |
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Booked package tour through veltra.com and immediately after online payment email confirmation received for tour details and pick up point. I found difficulty in locating pick up point, so advised travelers to have sufficient time margin in reaching pick up point, as bus departs on time without any further wait. Japanese people are very strict on time, so when they announce for time, be careful and return to bus before that time, otherwise you may miss the bus on any sightseeing point. Booked vegetarian food, but could not get anything there even salad was having meat. Alcohol are mixed in most food products. Vegetarian are advised not to book food in package. Better to carry your own food as alternate food availability is also not there other than included in package. It was sunny day, hence could see Mt Fuji amazing views and it made our day. 5th station was closed due to snow fall, hence we returned from 1st station. Only 10 min was given at first station, which was most beautiful place in entire trip and this was negative. Lot of time spent for lunch which was not necessary. Cruise trip was in dark, so it was just a boating, could not see the beauty around mountain. Return ticket for bullet train was given in bus and highly recommended due to heavy traffic jam during return trip. It took only 35 min to reach Tokiyo instead of 2.5-4 hrs in bus. Overall package cost was more, however tour is worth due to natural beauty. Lady guide was fluent in English and coordinated well the entire trip, except for time management. Recommend every traveler to visit Mount Fuji, it is must tour if you are in Tokiyo. You can leave Tokiyo city tour, if time does not permit but Mt Fuji tour is must, if whether permits.
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Attended as: | Solo Travelers |
Activity Date: | 2019/11/30 |
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Good day activity out of Tokyo. Not too strenuous for elderly yet get to see mt fuji and enjoy hakone! Lunch was good too. Only set back was controlling the other people on the tour. With each stop being 5-10mins late, we ended up being half hour late for last activity which was the lake ashi cruise and being late autumn/early winter, the sky was dark and we couldn't see anything! And because it was late we decided to take the bullet train back to tokyo which cost extra. Overall, a good day tour!
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Attended as: | Couples |
Activity Date: | 2019/11/30 |
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Great tour, great guide and bus driver. Tour could have went a little longer at each stop it ended 2 hours earlier then our itinerary stated. Each stop was gorgeous sight and picturesque.
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Attended as: | Couples |
Activity Date: | 2019/12/03 |
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Interesting, fun and definitely worth the price.
Tour guide was very informative and funy and lunch buffet was good quality with many choices ...
We really enjoyed this trip.
Thank you for excellent review!
We hope your whole experience in Japan to be an unforgettable one!
Best regards,
Japan Panoramic Tours
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Attended as: | Couples |
Activity Date: | 2019/12/04 |
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The experience was amazing to climb the mountain and to go through that challenge with good guide, group and hikers.
The sunrise few is amazing as well, however the arrangement was just ok. Especially that I asked for different meal but I was surprised that it was difficult to arrange according to the customer service of your website. I was disappointed because such arrangement is why I book through your website instead of searching for the service provider by myself.
Still my overall experience is good and I love it. And would love to do it again.
Thanks.
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Attended as: | Friends |
Activity Date: | 2019/09/06 |
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The guide was very good and informative. However, Mt Fuji was completely fogged in (even it was hard to see the shops at the 5th station in the fog), and it was rainy, foggy for all of the other sites. The lunch was great, though, and it was a nice day to get out of the city into the countryside. Because pretty much all of the sites were not visible I would have hoped that this tour be rescheduled (the following day was clear).
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Attended as: | Couples |
Activity Date: | 2019/10/07 |
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Both were great in providing the service, and the driver were really eager to make sure all of us had great time during that day. He also took us to very special place where we could enjoy watching Mount Fuji although the 5th station was closed due to slippery. Was such a great experience and service.
Dear Indra
Thank you very much for your comment. The weather has been good and I can see you enjoyed your day from the photo as well.
Looking forward to seeing you next time and show you other places next time. Taji
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Attended as: | Friends |
Activity Date: | 2019/11/29 |
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Both my wife and I decided to take a trip to Mt.Fuji and we found about this trip. We enjoyed thoroughly and had great time. The staff were very courteous and informative too. I would recommend to carry atleast 20000 Yen just in case as the places that are covered during the trip are mostly in the rural part and most vendor accept cash and no credit card. If you plan to buy gifts it's recommended to carry more cash.
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Attended as: | Couples |
Activity Date: | 2019/10/26 |
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The tour was wonderful from the beginning, the tour guide named Sage was a wonderful guy, kept us entertained with his interactiove talk and games, we learned Japanese launguage , culture and all details about the places we went.
He had entertainment for all age groups.
Then Ninja village was good and lunch was sumptuous , specially to metions there was seperate veg food
Thank you very much for joining our tour and positive review!
We are happy to hear that our service has met your expectation and you enjoyed with your tour guide!
We hope your whole experience in Japan to be an memorable one!
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Attended as: | Families |
Activity Date: | 2019/10/08 |
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The trip was well organised only weather not so good. But I still get to view the snow covered Mount Fuji for a short well which last round I saw only black Mount Fuji.So it’s still a fantastic experience for me and my friend. Thank you and well book again next round I visit Japan.
Thanks for your joining! Hope to see you again soon!
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Attended as: | Friends |
Activity Date: | 2019/10/22 |
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We took Mt.Fuji, Oshino Hakkai Village Tour with Veltra and It was really an amazing trip.
Nice English Speaking Guide..
Thanks a lot...
And Here is our Video :
https://youtu.be/Wl0kN6jX5ag
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Attended as: | Couples |
Activity Date: | 2019/11/16 |
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We hoped to see Mt. Fuji, but, unfortunately, it rained the day of our booked tour and Mt. Fuji was not to be seen. But all was not lost. Our driver, Toshi, picked us up promptly at the scheduled time and drove us to the Mt. Fuji area. On the way he gave us information on local sites that we passed. Our guide, Yuko, was very knowledgeable and gave us options for our rainy day. Our driver and guide learned that we liked to hike so we went to a beautiful shrine at the base of Mt. Fuji and hiked on an ancient trail to the first station. A great way to experience Mt. Fuji on a rainy day. Yuko gave much information on local customs and the Shinto religion involving the mountain. We then had a leisurely lunch at a local restaurant. Following this, we chose to go to a museum featuring a world renowned textile artist who made kimono art. These were fabulous. It was then late in the day and we traveled back to Tokyo. A different experience than we hoped for due to the rain, but a memorable and enjoyable day thanks to Toshi and Yuko. We definitely recommend their services for guide and driver for the Mt. Fuji tour. They’re the best!
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Attended as: | Couples |
Activity Date: | 2019/11/22 |
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Yuki was a great guide and very knowledgeable. I only gave it 4 stars because lunch wasn’t great, and there really wasn’t time to get other food because we saw so many wonderful things.
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Attended as: | Friends |
Activity Date: | 2019/11/28 |
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The tour was amazing and Makoto our tour guide is very informative, funny and mostly very patient. Though we couldn't see Mt. Fuji that much (because it is cloudy), we still enjoyed our tour. We also like the Shiraito Falls coz of the relaxing view and the sounds of the waterfalls. When I go back to Japan, I would like to try the other tours from Veltra. I highly recommend this tour to everyone!
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Attended as: | Friends |
Activity Date: | 2019/11/24 |
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It was a superb trip. Everything went on as planned with right time pickup. The guide was excellent. All places were visited as per the brochure. Lunch was very good. OnlY the weather was very bad.
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Attended as: | Solo Travelers |
Activity Date: | 2019/11/26 |
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For my wife and I, our Autumn / Fall Day Trip to Mt. Fuji and surrounding areas in November 2019 was definitely one of the major highlights of our stay in Tokyo and the rest of Japan. The whole experience, from start to finish, far exceeded our expectations.
From the meet and greet at the Tokyo starting point to our final drop off in downtown Tokyo in Shinjuku, we felt so welcomed by our amazing Tour Guide, Izumi, and our Bus Driver. The timing of the pick up, drop off and all activities in between was impeccable - we never felt rushed or pushed at any stage, with the time allocated for each activity being more than sufficient and extremely well thought out.
Besides the incredible sights and sounds that we experienced along the way, the insightful Japanese stories and anecdotes that our Tour Guide shared with us made the whole Trip that much more special and memorable!
We would most certainly suggest this Trip to our friends and family - well worth it in every respect!
Arigato gozaimasu!!!
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Attended as: | Couples |
Activity Date: | 2019/11/15 |
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I visited Tokyo Early November and took a day trip to Mount Fuji and surrounding natural Beauties of this area, the trip was awesome, the guide was a friendly person, perfect English and someone that helped us enjoy our trip the most.
I strongly recommend this trip.
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Attended as: | Solo Travelers |
Activity Date: | 2019/11/02 |
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When we were on our way to Mt. Fuji, we felt so close to nature —- the trees were so autumn in color amidst the clear blue sky with strips of clouds on it just like the aurora borealis in Iceland. Mt. Fuji was a majestic sight and there was a blanket of clouds surrounding the area!! Our last stop was Gotemba outlet but it was so short of time. I hope next time, you could allot at least 3 hours since it’s the last in the itinerary. Our tour guide Allison was very kind and could speak English & Mandarin as well. She even volunteered to take our picture. The driver took good care of our trip. Thanks Veltra...
Thanks for your comment
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Attended as: | Families |
Activity Date: | 2019/10/31 |
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The tour timetables was well organised, views to mt Fuji and cruise on lake Ashi were amazing. We had good weather but on a bad weather the tour would be very poor because the success is depending on the scenery. The food experience at the restaurant was fine but I dont recommend this trip for vegetarians. The tour guides were polite and friendly but gave only the info about timetables and toilets. The english speaking guide could speak so little english that the we didnt get to hear anything about history or details of the area which we had looked forward to. I wouldn't recommend this tour if youre interested about more than just photographic scenery, pork food and shopping.
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Attended as: | Families |
Activity Date: | 2019/11/19 |
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My family and I had a magical experience of seeing Mt Fuji up close and personal. She was majestic and so kind to have her snow-capped grandeur be visible all throughout the day. Since we went around her to see the crystal clear ponds and awesome waterfalls as well, it made our tour more meaningful.
I think a major ingredient to the great experience is our tour guide, Marie. She was lively, knowledgeable and very entertaining! Thank you, Marie! Thank you also to our bus driver, Mr. Ito-san!
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Attended as: | Families |
Activity Date: | 2019/11/18 |
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Great day for the price, lovely tour guides, the boat was a great experience. The buffet bbq lunch was so good, a very unique experience.
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Attended as: | Couples |
Activity Date: | 2019/03/17 |
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The variety throughout the day was great! I thought we saw many unique parts of the are around Mt. Fuji. The bus trip took us through beautiful Japanese hillsides and our driver got us to each destination quickly and safely. Unfortunately, when we stopped at the ropeway, Mt. Fuji was fogged in, but the ride was fun and the view is the lake was fantastic! Maybe check the weather for your destinations before booking. We definitely enjoyed walking around 5th Station and the view of the mountain was fantastic. Our guide had cool little tidbits about each place we went, which helped make our trip personal. When we stopped for lunch, our food was already ready and waiting, making us feel very taken care of. Regarding the variety, we enjoyed seeing the grape farm as well as the winery. They were both a peak inside Japan’s culture!
There are lot a of places to shop for souvenirs so budget wisely if you’re planning on making purchases. There’s a wide variety ranging from trinkets and mugs to sweets and exotic foods. Other than that, enjoy the countryside and the amazing sights.
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Attended as: | Families |
Activity Date: | 2019/11/09 |
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Amazing experience enjoyed everything about the day and the host was super lovely and very informative highly recommend
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Attended as: | Friends |
Activity Date: | 2019/11/14 |
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It was a good experience for us visiting Mount Fuji and Hakone. The weather was perfect and we could see Mount Fuji clearly. We started at 7.45 from our hotel but left at only 9.15 from Hamamoutchi bus terminal. A lot of time was spent in picking up guests from each location. By the time we left we faced a lot of traffic. We didn't get enough time at each stop with about 45mins at 5th station, 15 mins cruise and about 30 mins at the Ropeway. So for a total of 90 mins of actual sightseeing we spent about 8.5 hours in bus (including an hour for lunch). Hence I think time management could have been better with only 1 pickup location at leaving Tokyo at 8 to avoid traffic. Hamamoutchi should be completely avoided.
Apart from this, the tour was good. The bus was comfortable. The guide spoke English well and provided a lot of information. There were 2 options for lunch, vegetarian and chicken. The lunch was good and the staff at the restaurant was very friendly. Overall it was a good experience but they could have managed the time better.
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Attended as: | Families with Young Children |
Activity Date: | 2019/10/26 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for joining our tour and your feedback.
We are happy to hear that most of the time, you have enjoyed the tour and you have been able to see the whole view of Mt. Fuji.
We also appreciate for your valuable review.
We will share your opinion in our company and work for improvement.
We hope the rest of your stay in Japan to be memorable one!
Regards,
Japan Panoramic tours