Reviewed by: disappointed
The river cruise was cancelled the last few days because some work was being carried out. however, they told us this only on the morning of the trip. We should have been advised a couple of days earlier. The tour is only in Japanese, so if you don’t understand the language don’t use this tour provider. Even basic instructions in english are not provided, nor are your questions understood.
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Packages: | Standard Plan |
Attended as: | Couples |
Posted on: | 2024/11/30 |
Activity Date: | 2024/11/08 |
Reviewed by: Kiki.t
以前の書き込みを見ていたので、驚きはありませんでしたが、ほとんどが中国の方で、説明も中国語でした。ガイドさんもあまり日本語が話せないようで、集合時間と場所を聞いて、自由行動しました。交通手段として割り切って利用すれば、問題ないかと思います。中国の方もバスの中でのマナーも良く、静かで快適でした。朝、バスがギリギリに到着し、案内掲示がなかったので、ちょっと不安でした。事前に係の人が案内していただければ良いかと思いました。
ご要望に応じることができず、誠に申し訳ありません。
ツアーによって日本語、中国語または英語対応ができる係員が同行します。(製品ページにヒントがございます)ただし、トリリンガルで案内しますので、必ずしもネイティブな言語でのご案内はできませんので、予めご了承ください。
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Packages: | 通常プラン |
Attended as: | Friends |
Weather: | Cloudy |
Posted on: | 2024/11/25 |
Activity Date: | 2024/11/24 |
Reviewed by: リリ
観光バスでごった返す集合場所でツアーバスを探すのに苦労した。
ツアー名の表示がないのでバスが到着する度に運転手に確認するも、違うと言われ不安ばかりが増す。やっと携帯電話に連絡が入ると一度確認したバス。ガイドが名簿に中国人の参加者とあったので間違えたとのこと。業務に不信を持つ。
中国人ガイドがひたすら謝罪してくれたことや声かけ、心遣いが感じられ不信感は薄らいだ。
バスにツアー名の表記があればスムーズにいくと思われる。他の中国系のツアーは同じように表記なし。日本の会社はきちんと表記あり。改善求む。
特になし。(会社に改善が求められる)
ご意見を拝聴いたします、会社に報告する所存でございます。ご指摘ありがとうございます。
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Packages: | 通常プラン |
Attended as: | Families |
Weather: | Sunny |
Posted on: | 2024/11/21 |
Activity Date: | 2024/11/19 |
Reviewed by: Yoko
ガイドは、ずっと中国語を話し、日本語では集合時間と集合場所を言うぐらいでした。英語ての説明を楽しみにしたのに、それは一切なく、残念でした。
マイクロバスの運転も荒つぼく、怖かったです。
拝観料、食事代も含まれず、ツアー代は高いと感じました。
不快な思いをさせてしまい、大変失礼いたしました。ツアーによって日本語、中国語または英語対応ができる係員が同行します。(製品ページにヒントがございます)ただし、トリリンガルで案内しますので、必ずしもネイティブな言語でのご案内はできませんので、予めご了承ください。
今後改善に努めます、お詫び申し上げます。
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Packages: | 通常プラン |
Attended as: | Solo Travelers |
Posted on: | 2024/10/19 |
Activity Date: | 2024/10/18 |
Reviewed by: kim
The train trip was really romantic with some imagination. It passed through various gorges ,bridges and rivers in a small scale open red train roared with non stop wow and laughter. The river boat trip was another realm , you got so excited all along down the rapid that you heard the tour guides shouting in Japanese that imprinted in your mind some daily words. The boatmen
were magnificent and friendly.
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Packages: | Standard Plan |
Attended as: | Families with Young Children |
Posted on: | 2024/06/18 |
Activity Date: | 2024/06/11 |
Reviewed by: Catherine
Train was cool, was nice to let someone else handle the details for the day. River was gorgeous, wear Sun protective clothing and you are sitting on a wooden bench with no back for 2 hours. And finishing with the bamboo Lane (not really a forest) and shops were great. Highly recommend.
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Packages: | Standard Plan |
Attended as: | Couples |
Posted on: | 2024/06/16 |
Activity Date: | 2024/05/23 |
Reviewed by: Ellen
The tour guide was lovely. She didn’t speak much English but she had a book of phrases she needed to tell us written out so we knew what was going on. The bus ride had an English audio guide which was generally interesting. The train was beautiful, and the scenery was amazing. The boat trip was unfortunately cancelled due to the heavy rain the day before, so we had a long coach journey instead. The bamboo forest was incredible but very busy so if you want quiet maybe go by yourself instead of on a tour. we had three hours at Arashyama which was actually perfect, if we’d had a boat trip too it would have only been an hour which would have been too short!
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Packages: | Standard Plan |
Attended as: | Couples |
Posted on: | 2024/04/06 |
Activity Date: | 2024/04/04 |
Reviewed by: Ali
This tour begins at the Saga-Arashiyama station and ends in Arashiyama. However, the meeting location is at the Kyoto station, approx. 35 min away by train. As guests at the Suiran Kyoto in Arashiyama, it was discouraging to travel the distance for this tour. Suggestion...It would be nice for those staying in Arashiyama to have the opportunity to meet at the tour departure station...the Saga-Arashiyama. As for the tour itself, our family had a fun and exciting time!
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Packages: | Standard Plan |
Attended as: | Families |
Posted on: | 2019/04/21 |
Activity Date: | 2019/04/19 |
Reviewed by: Glenn
It was nice to have all transportation to and from set. It can be a little complicated getting out to Kameoka from Kyoto. The entire experience was worth the cost.
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Packages: | Standard Plan |
Attended as: | Couples |
Posted on: | 2019/04/20 |
Activity Date: | 2019/04/12 |
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日本人は交通手段として利用すれば良いかと思います。