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All Reviews for Wifi Routers and SIM Cards in Japan
Overall Rating
Reviews
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
EXCELLENT POCKET WIFI THAT GETS ME CONNECTED TO INTERNET EVERYWERE AND ANYTIME
Reviewed by: JOE015
I can't wait to write this review. The pocket wifi is amazing work of technology. It is so simple and yet powerful stuff. I am a wonder to myself and to get connected to Internet everywhere I go within the city. I don't have to rush back to my hotel for anything ( especially alongside my power bank). Once I hit the road, the hotel people never see my back until close to midnight. Yet, this pocket wifi never looses its power. Thank you and thank you. It makes my holiday a memorable one.
I highly recommend this Pocket wifi to anyone that want to have a fun filled holiday .
Unfortunately after my above review, my bag was stolen and this pocket wifi was one of the items lost. The company charged me ¥31000 for the lost router! Please keep the router securely at all times.
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/10/22 |
| Activity Date: | 2015/10/16 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Wifi pocket rental tokyo
Reviewed by: Sabs
Reliable service. Easy set up and return. Was a life saver while traveling all around Japan. Highly recommended!
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Friends |
| Posted on: | 2015/09/26 |
| Activity Date: | 2015/09/02 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Very useful device when traveling in Japan
Reviewed by: Yna Cuartero
We rented Veltra's pocket wifi for 7 days. we asked that it be dropped off in our hotel. however, upon arriving in the hotel, we were informed by the front desk person that it has not arrived yet (that was around 11am). I was actually expecting that it will be there when we arrived, so this was quite disappointing for me. however, when our time for our check in has come, the receptionist handed it to me already (around 1pm), so i was happy already.
it was very useful especially when navigating around Japan. it helped us check the right routes to take. it was able to save us when we almost got lost when we accidentally missed our train stop.
We were not able to use the device however for one day because there was no signal. this was in Koyasan. Not a big deal however, because the place was small and we did not need it much for navigation.
The drop off was also very easy - we just left it in a box in their small booth in KIX airport.
Overall, we will still use Veltra when we go back to Japan.
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Couples |
| Posted on: | 2015/09/20 |
| Activity Date: | 2015/08/28 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Pocket wifi rental for 3 days
Reviewed by: Imee
Hi! The transaction process went smooth - delivery was also timely. However, we were not happy with the fluctuating connection experienced in different areas of Tokyo. It was very frustrating because we rented a pocket wifi to make our travel easier - but it did not happen.
Would not recommend.
Helpful
| Rating: | |
|---|---|
| Packages: | 3 Day Plan |
| Attended as: | Friends |
| Posted on: | 2015/08/08 |
| Activity Date: | 2015/07/26 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Very convenient
Reviewed by: Tokyolover
WiFi worked great in Japan. It was delivered to my parent's house and return it to nearest postal place. There is no extra charge for delivery. Including returning it.
Thank you for using our service. We hope to see you again soon. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 11 to 30 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2015/07/07 |
| Activity Date: | 2014/12/24 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Highly recommend!
Reviewed by: Natalie
I had been looking all over the internet in regards to my options for using a phone or portable wifi device while in Japan. Most companies wanted about $14 USD per day. I'm so glad I found veltra! I highly recommend it to anyone traveling to Japan. I took it as far as Hiroshima with no service issues. It didn't always work in certain department store buildings, but that wasn't an issue for me at all. It helped me to navigate through the Tokyo train system by myself and keep in touch with family back home. If you are going to Japan for any length of time, you should rent this device.
Thank you for using our service! We are glad that you enjoyed our service and we look forward to serving you again.
Helpful
| Rating: | |
|---|---|
| Packages: | 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/07/06 |
| Activity Date: | 2015/04/16 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Best thing ever
Reviewed by: DORI
This was the best thing to cut down costs and still use my phone as much as i always do
Thank you for liking our service. We hope to see you again.
Helpful
| Rating: | |
|---|---|
| Packages: | 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/06/27 |
| Activity Date: | 2015/06/02 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Must have for Japan travel. Makes travel so much more seamless.
Reviewed by: E T L
The WIFI portable router was waiting for me at my hotel in Kawaguchiko. Used it everywhere - on bus trips, in train, on long walks, - good coverage and signal. Search for restaurants, looked for maps and read reviews . Returning was easy. Just re-pack it - don't tear to throw the plastic bag it comes in - and fill the forms and go to any convenience store which are all over the place in Japan for delivery. I just passed it to the hotel reception to sort it out.
Thank you for using our service. We hope to see you again soon. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Couples |
| Posted on: | 2015/06/22 |
| Activity Date: | 2015/06/05 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Excellent choice
Reviewed by: YMZ
I used it for my trip to Japan. It's on and signal stayed excellent all the time. I will rent another for my daughter's next year trip. Thanks,
Thank you for liking our service. We look forward to seeing you again soon. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Families |
| Posted on: | 2015/06/20 |
| Activity Date: | 2015/05/29 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
no problems with pocket wifi
Reviewed by: monki
I rented the pocket WiFi for two weeks and had no problems with it. It was easy to carry around. It fit in my bag or pants pocket. My smart phone and my tablet were connected to the WiFi at the same time and it worked fine.
Returning the product was easy too. The envelope is prepaid, so I just dropped it off at the front desk of the hotel. The pickup by the transit company was a few hours later. I could have dropped it off at the convenience stores, too.
I will be renting from Veltra again when I go back to Japan in Sept.
Hello monki,
Thank you for liking our service. We hope to see you again in September. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 11 to 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/05/14 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
First timer!
Reviewed by: Erica
My husband and I are traveling in Japan. In order to prevent unwanted roaming data charges from incurring on our phone bill we decided to rent the pocket wifi. The device was delivered to our hotel on time and after opening the package it was evident that it was compact enough to fit in your pocket or a small bag. The device was on all day and provided wifi for 2 iPhones without any problems. Data service was fast and constant. We were able to stay connected for business and leisure situations. The device was very helpful. Thank you.
Erica, thank you very much for liking our service. We definitely hope to see you again next time! :)
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Couples |
| Posted on: | 2015/06/12 |
| Activity Date: | 2015/06/04 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Easy and useful!
Reviewed by: Katie
The wifi was waiting for me at the hotel. Easy to set up and so handy to be able to use maps on my phone. Good battery life and simple to return. Would def use again.
Thank you for liking our service! We are glad that you enjoyed our service and we look forward to serving you again.
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/06 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Great connection
Reviewed by: Happy
Strong connection, lasting battery , easy to use , return back convenient at airport .
Thank you very much for liking our service. We look forward to serving you again!
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/24 |
| Activity Date: | 2015/05/17 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
wifi lte
Reviewed by: jane
t'was great having net connection all the time!! thanx to veltra!!! gonna rent one again ..higly recommended
Thank you Jane for liking our service! We look forward to serving you again!
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Friends |
| Posted on: | 2015/05/02 |
| Activity Date: | 2015/04/06 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Perfect for Japan
Reviewed by: Andy
We hired the Veltra pocket wifi for our honeymoon in Tokyo and Kyoto. It was waiting for us in our hotel when we arrived and worked perfectly on our trip. We used it constantly for using maps, subway times and places to eat and drink. I would recommend it to anyone.
Hello Andy. We are glad that you enjoyed our service and your honeymoon. We look forward to serving you again. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Couples |
| Posted on: | 2015/05/02 |
| Activity Date: | 2015/04/07 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Pocket WiFi Rental from Veltra
Reviewed by: May
I scrambled to get a pocket wifi rental booked 2 weeks before my trip to Japan during the height of the cherry blossom season, so I ended up looking at most, if not all, of pocket wifi rental prices for 10 days. Veltra was the only place that still had availabilities but not seeing many reviews online, I was hesitant to try it. However, Veltra ended up not only offering the lowest price for 10 days ($52 at the time I rented) but also did not charge for delivery and free returns to and from the hotel I was staying. The device worked wonderfully throughout my trip to Tokyo, Atami, Osaka, Kyoto, and Kanazawa for multiple devices, including Skype calls overseas. The device was delivered prior to my check in so I was handed the package as soon as I arrived. Very convenient and a must for freign travelers in Japan. I highly recommend Veltra.
Hello May.
We are very glad you liked our service. We hope to serve you again next to you come to Japan. :)
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Families |
| Posted on: | 2015/05/02 |
| Activity Date: | 2015/04/08 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Wifi worked great!
Reviewed by: Vivi
The wifi works in all major cities. I had no problem with receiving and mailing out the wifi. I had it shipped to a residents house. I dropped it off at a local convenient store.
Thank you for liking our service! We look forward to serving you again!
Helpful
| Rating: | |
|---|---|
| Packages: | 20 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2015/04/27 |
| Activity Date: | 2015/04/02 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Great service!
Reviewed by: Monita
Good wifi services and communications! The staffs responded to our emails right away! Loved the services and will use Veltra again in the future!
Thank you for liking our service! We look forward to serving you again!
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/21 |
| Activity Date: | 2015/04/13 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Excellent service!
Reviewed by: Kit G
It was already in my room at the hotel and the signal was perfect. So convenient!
Dear Kit G,
Thank you for choosing our service.
We are glad that you were satisfied.
And we look forward to serving you again.
Helpful
| Rating: | |
|---|---|
| Packages: | 3 Day Plan |
| Attended as: | Friends |
| Posted on: | 2015/03/14 |
| Activity Date: | 2015/02/18 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
30/10 - 7/11 Tokyo Vaccation
Reviewed by: CSW80T
WiFi was delivered to my hotel on the day of my arrival. Prompt response after I discovered that the speed was not up to standard. A new equipment was sent to my hotel the following day even though it was a weekend.
Excellent service1
Dear Ser Wah Chong,
Thank you for using our service.
I am very glad that you were satisfied with our product and our customer service.
We look forward to serving you again!
Wish you a very nice day. :)
Raymond
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/10/30 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Pocket wifi
Reviewed by: Isabel
Very easy to use! I recommend this to tourists travelling to Tokyo Japan
Thank you for choosing our suevise.It's glad to have been of help
I do hope you will come again.
Thank you very much.
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Families |
| Posted on: | 2014/11/06 |
| Activity Date: | 2014/11/01 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Excellent Wireless Connectivity
Reviewed by: BongR
Rented this pocket wifi during my trip to Tokyo / Kyoto / Osaka. Very convenient and easy to use, even though the instruction is in Japanese. Speed is awesome, very fast! Recommended to those who will travel to Japan.
Many thanks for choosing our service. It is our great honor to be helpful to your trip in Japan.
Have a good day!
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Friends |
| Posted on: | 2014/08/04 |
| Activity Date: | 2014/07/24 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
WLAN rent
Reviewed by: Frank
Perfect WLAN
Only problem is that all descriptions are in japanese only...
Many thanks for choosing our service.
sorry for the inconvenience might have brought. we have simplified instruction in English, if you need it next time, please request in the comment and we will send it to you with the device.
Have a good day!
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/22 |
| Activity Date: | 2014/07/20 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Excellent
Reviewed by: lilac h.
Rented this pocket wifi online when I travelled to Japan. It was delivered to the hotel where I stayed during my trip. Its easy and convenient to use. I emailed customer service for some questions and they answered promptly. I had no problem using and returning it. I will consider renting again with veltra on my next travel.
Hello, Lilac.
Many thanks for choosing our service. It is our great honor to be helpful during your stay in Japan.
We will keep working on providing our customers good products and services.
Looking forward to serving you next time.
Have a wonderful day:-)
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/07 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Great wifi coverage throughout Japan
Reviewed by: John Sylora
We rented the pocket wifi LTE version for 15 days. Pickup scheduled at Narita Nikko Hotel worked without problems. It was fantastic. We used Viber to send photos real time to USA family and spoke many times with USA family members even on bullet train at over 100+ mph!! I used Google Maps extensively to follow train, bus, cab, walking paths throughout Japan from mountainous Hakone(near Mt. Fuji) to crowded cities like Tokyo, Nagoya, Kyoto, Osaka, Kobe etc!! It was all possible with the wifi in my coatpocket.
While shopping, I used wifi to compare prices with Amazon.com in US or look up product features on things I needed. We could even have more than 5 devices routing at the same time including Barnes and Noble Nooks, Blackberry, Android phones etc.. I even continued online course on MongoDB database using wifi. I downloaded necessary books, course material, and viewed videos provided by course without problems. It was like never leaving the USA as far as connectivity. Thanks Veltra and Pocke Wifi Rental for greatly enhancing a wonderful Japan trip!!
Hello John,
Thank you for choosing our service.
We are very glad to hear you enjoyed your trip and our service.
We are looking forward to you again.
Best Regards,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 11 to 30 Day Plan |
| Attended as: | Families |
| Posted on: | 2014/05/22 |
| Activity Date: | 2014/04/15 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Experience the Expected when you are properly connected
Reviewed by: Noli D. Bayani
It was an amazing experience having this Wifi Router we have never experienced to have a gadget like this when we were in America and even in some other Asian Countries. We are currently enjoying the service. We are connected at all times and we never fail with our expectations. It was indeed an excellent service. I hope the other countries could have the same offer to us. Have a fulfilling and happy business with great service.Thank you.
Hello Noli,
Thank you for choosing our service and your kindly feedback.
We are so glad to hear you enjoyed your trip in Japan and our service.
We are looking forward to servicing you again.
Your Faithfully,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 7 Day Plan |
| Attended as: | Families |
| Posted on: | 2014/05/20 |
| Activity Date: | 2014/05/18 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Pocket wifi 4g LTE
Reviewed by: Kenji
A must have, so much better than an expensive international data plan! Unlimited data delivered to your hotel, and returning is as simple as giving it back to your hotel with the return slip via ta-q-bin. Also very good for navigating and accurate gps locating using google maps or other apps, especially the japan transit app. We would be lost in the dark with out this device. Connect any devices that uses wifi. Forget about waiting to get to a hotel wifi to post pictures about your trip, do it instantly!
Hello Kenji,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Japan and our service.
We are looking forward to servicing you next time.
Best Regards,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 11 to 30 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/18 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Convenient
Reviewed by: Cyril
I did not get any problems receiving it at my hotel or using it.
However the explanation to send it back is a little bit confusing.
I just went to the nearest post office and send it in the same package i received it.
Hello Cyril,
Thank you for choosing our service and your kindly feedback.
It is very important for us to improve our service.
We are sorry for confusing you, we are looking forward to servicing you again.
Your Faithfully,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 20 Day Plan |
| Attended as: | Friends |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/18 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Reliable and Fast Internet anywhere in Tokyo
Reviewed by: Gus
Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.
Hello Gus,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Tokyo.
Thank you for your kindly feedback , we are looking forward to servicing you again.
Best Regards,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 5 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2014/04/29 |
| Activity Date: | 2014/04/02 |
【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return
Pocket wifi Rental
Reviewed by: Jonathan
Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!
Thanks!!
Hello Jonathan,
Thank you for choosing our service.
We are glad that you enjoyed our service.
We also appreciate for your kindly feedback, it is very important for us to improve our service.
We are looking forward to you next time.
Best Regards,
Wei
Helpful
| Rating: | |
|---|---|
| Packages: | 10 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/04/21 |
| Activity Date: | 2014/04/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for choosing our service.
We would like to apologize for the inconvenience you had experienced.
We would like to let you know that there are some cases you may experience low connection or difficult to connect through WiFi, such as crowded places, bad weather condition, or if you are staying in the highest building.
we understand that it was difficult for you to connect WiFi, so you cannot contact us while you were traveling in Japan.
Again, we are very sorry for the inconvenience it may cause you.
We are doing to try our best in the future to give costumer a very good service.
Thank you very much for your valuable feed back,and we all appreciate it.
We are hoping for your kind consideration and happy to serve you again.
Best regards,