Reviewed by: Iain
The tour was well organised, the tour guide was the best we had all week, Yoshi was helpful and informative. The weather was not the best but we still had an amazing time. 5th Station was very misty, the shrine there was worth a look. Cable car up to Volcano crater was good, black eggs and a spot of shopping. The boat trip was good, we managed to see Mount Fuji for about 30 seconds and got a picture too.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/09/16 |
Activity Date: | 2018/09/14 |
Reviewed by: Aussie Brian
Well presented, staff knowledge provided most helpful response to queries and made the day a great success
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/09/13 |
Activity Date: | 2018/08/26 |
Reviewed by: Firdaus Samsuri
Overall the tour was a great experience for me and my family.
Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.
We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2018/08/29 |
Activity Date: | 2018/08/20 |
Reviewed by: Barry Kingsland
Mother Nature defeated all attempts by the enthusiastic travel team to make it a great day. Unfortunately we caught the tails winds and rain from a typhoon that went through and there is no cancellation, just changes to routing schedule, they do warn you of this possibility. Every change of plan was thrawted with more wind and rain. Tour guide tried her hardest to make a go of it and was very knowledgeable and forthcoming with interesting information and felt a tad sorry for her and the driving team who were also very pleasant. Mother Nature won out on this one, just a shame there isn’t the ability to take a rain check as our US cousins would say, the weather ended up so bad it was hard to stand up and MT Fuji itself was closed. I imagine it is a great tour in any other circumstances.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Couples |
Posted on: | 2018/08/26 |
Activity Date: | 2018/08/24 |
Reviewed by: Ming
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
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Packages: | Plan B: Suntory's Hakushu Whisky Distillery & Lake Kawaguchi Course |
Attended as: | Families |
Posted on: | 2018/08/21 |
Activity Date: | 2018/08/20 |
Reviewed by: Daniel Tan
We were very fortunate that the summer weather was very good; skied were clear. From afar on the coach, we were able to see Mount Fuji in its elegance. A great guide (Joji) was passionate about the mountain, sharing her own experience when she did the ascent to the crater top. That made the emotional connection. The cable car ride was beautiful; it brought us to the sulphur “mine” that added to the volcanic heritage of Mount Fuji. The ride on the pirate ship in the lake was nice as a good conclusion to the excursion.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/08/21 |
Activity Date: | 2018/08/19 |
Reviewed by: Travel with elderly
Perfect quick tour if looking for brief sight-seeing on time constrain. Also suitable for elderly with limited mobility as walking is minimal (location sight-seeing is self-paced). 2 drivers provided for safe-driving for comfortable long distance coach/bus trip. Tour guide, Michika was informative, engaging and clear with instructions.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2018/08/19 |
Activity Date: | 2018/07/27 |
Reviewed by: Chel-C
The bus tour allowed us to sit back, relax and take in the scenery. Our tour guide was very friendly and knowledgeable about the areas we visited and kept us on schedule. Ample time was given to peruse and shop at the different stops. Lunch was very yummy!
We are very happy we decided to take this tour.
A word of advice - if you are prone to motion sickness, please take precautions to minimize it or consider a different tour. The road up to and down Mt. Fuji has many switchbacks. Also, if you have trouble breathing take into consideration the thinner air due to the higher altitude while walking around at the Mt. Fuji stop.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2018/07/19 |
Activity Date: | 2018/06/30 |
Reviewed by: Selva
We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
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Packages: | 8-Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/20 |
Reviewed by: Toby
Overall experience is great. Tour guide - Ms Kanako was patient and really trying her best to finish completing the venues on time. The time spent on Mount Fuji was really too short. My wife and I do not have enough time patronising all the shops and the photos were taken in a rush (at least 45to60min instead of just 25min). Should have taken out the ropeway since the cable cars are not so impressive. The pirate ships were nicely decorated and the views were amazing. Advice to future participants would be to take the bullet train back to your hotels. My wife and I got back to Tokyo in a breeze around 40min. Those opting to take bus back will need at least 2.5to3hrs since it’s the peak hours. The food at Mount Fuji restaurant was good as well. Do opt for the meals included.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Couples |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/19 |
Reviewed by: j.tsjelach@gmail.com
Goed excursion, fantastic organized!
Guide Icko was super!!!!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/06/16 |
Activity Date: | 2018/06/14 |
Reviewed by: Michael
Overall the trip was really nice. We had a very good view of Mount Fuji and the lady that guided us was very professional and very well prepared, maintaining a pleasant atmosphere all the time. Unfortunately we've done this trip at the beginning of raining season (beginning of June) so Hakone area and Lake Ashi was immersed in a very thick fog (luckily the weather around Mount Fuji was very good and we had a clear view of the mountain). But again check very carefully the weather before booking the trip! The success of this trip will be defined by the weather conditions! The lunch wasn't very rich but overall OK (hot pot with rice). You can pack some sweets to have it with you.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/06/11 |
Activity Date: | 2018/06/08 |
Reviewed by: Murari
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
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Packages: | 10 Hour Private Charter with Guide |
Attended as: | Families with Young Children |
Posted on: | 2018/06/11 |
Activity Date: | 2018/06/01 |
Reviewed by: Karen Ann
Yoshi-san is a very good tour guide and speaks english. We’re a bit unlucky to get a glimpse of Mt. Fuji from station 5. Yoshi-san allowed us to make a short stop at station 4 where we saw the tip of Mt. Fuji.
Got a better view or Mt. Fuji at the Gotemba area. Lunch is so-so although the Tempura is oishi! Cruise at Lake Ashi is breathtakingly beautiful (if you like scenic view). The cable car ride is a bit disppointing (we were diverted to a different cable car ride because the original ride from the itenerary had some technical issues). Again it was foggy from the top so there’s really nothing to see.
In general it was a 50-50 experience although it was nobody’s fault since you need to consider the weather condition before booking this tour!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families |
Posted on: | 2018/05/29 |
Activity Date: | 2018/05/27 |
Reviewed by: Bka
Beautiful locations ...tour guide very knowledgeable and helpful. She gave lot of history and other information.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/05/21 |
Activity Date: | 2018/05/17 |
Reviewed by: Mary C.
The weather is no one's fault and staff did their best, but the dense fog made seeing anything impossible. We toured area around Mt. Fugi in the fog. The fifth viewing station was closed. We were warned in reservation materials that we might not see the mountain but we didn't expect to be fogged out of every other attraction ( boat ride, lift ) as well. We did see some interesting countryside and a few villages. We also saw a bit of Tokyo as we circled around to pick up other participants at their hotels. We took the bus back, not the train. Train people beat us back to our hotel by about 30 minutes.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
Attended as: | Couples |
Posted on: | 2018/05/19 |
Activity Date: | 2018/04/25 |
Reviewed by: Sam Omar
April, our tour guide, was amazing. The trip was also amazing. Highly recommended.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Friends |
Posted on: | 2018/05/09 |
Activity Date: | 2018/05/02 |
Reviewed by: Aussie
It’s was very good experience for all of us who join the tour for the first time and we explore the nice view of Mt. fuji, hakone and lake ashi. We enjoy much during our tour because it was a good weather and the tour guide is very friendly and accommodating. She has a very good english and she keeps on checking us if we all complete during our stops to buy some souvenirs.. the food was great and delicious all japanese food. The money we pay is worth it! No regrets cause we all enjoyed during our tour!! Till next time!
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
Attended as: | Families |
Posted on: | 2018/04/28 |
Activity Date: | 2018/04/22 |
Reviewed by: Enid
The tour was very informative and there were lots of stops included (a lot more than other tours) - we didn't feel rushed at any stop and I loved the option of having a bullet train as a return home option. Our tour guide was Yoshi San - he was so wonderful and had heaps of stories to share about where we were going and Japan on general! He also made us laugh and entertained us along the way....one of the best tour guides we have had! Will definitely be back! Thank you Yoshi San
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/04/28 |
Activity Date: | 2018/04/26 |
Reviewed by: Ashok
Me and my wife took this trip. It was well organised . Our tour guide spoke English and was funny. Although all the activities listed were covered there was hardly any time to relax and enjoy the moment. Except the boat cruise. The journey itself takes most of the time
So can’t complain much. The lunch was Japanese cusine it was a nice experience.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/04/23 |
Activity Date: | 2018/04/21 |
Reviewed by: RITU SINGH
By far this has been the most efficient,fulfilling and enriching tour I've taken so far.The guide Hashimoto has been simply superb in our trip with his English,humour and knowledge.Luch experience was superb as it was authentic japanese and traditional.Places were not rushed and one had enough time to soak in the experience.We were lucky to see Mt Fuji totally clear and visible and sky godolas and pirate ship experience was awesome too.Value for money I must say!Thankyou for this tour even though I was a solo traveller ,it was most comfortable and exciting
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2018/04/22 |
Activity Date: | 2018/04/20 |
Reviewed by: Evelyn B
This is the second evaluation sent to me by your company. As written on the first evaluation, the tour went off explicitly well. When our tour guide Ken Takahashi introduced himself to the group @ Yokohama Port, he has this pleasing smile with an excellent diction in English. We have had a quality tour and he explained to us important and interesting highlights of the different era on the Japanese history.
On behalf of the group, we would like to extend our appreciation to Ken Takahashi, tour guide and driver Mr.Higashi san for making our day in Tokyo a memorable one.
Dear Evelyn,
It was very nice to have you and your friends in Japan the other day. We are glad to know you enjoyed both contemporary and traditional Japan during the tour. We do hope you visit Japan again not too distant future and allow us to have another opportunity to take you to other fantastic places in this beautiful country. Once again, we appreciate your choosing our company and encouraging evaluation to us.
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Packages: | 6-Hour Private Tokyo Tour with Local Guide |
Attended as: | Friends |
Posted on: | 2018/04/21 |
Activity Date: | 2018/04/01 |
Reviewed by: RITA L OSBORN
This was a very long day out.
The mountain was covered in cloud. We were greeted with snow, at the 5th step.
Lots of driving.
Lunch was fair.
It was dull and wet at the lake, which spoiled the experience.
The ride on the rope car was high and fun.
Waiting for others was a pain. We didn't arrive back at our hotel until very late.
A good experience, which looked better on TV.
We saw better views in Shimitzu on another tour, from our cruise ship..
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/04/20 |
Activity Date: | 2018/04/14 |
Reviewed by: Erin
Our family had the disadvantage of traveling in from Tokyo Bay, so our travel either side of this tour was already extended, and that could not be helped by the tour company. However our pick-up was late from the hotel that we had arrived at just before the scheduled pick-up time that had required us to wake our sleeping children which was rather frustrating. It was also raining and cold. We waited for the bus and then travelled about 10 minutes to waste more time transferring to another bus.
The tour company cannot be held accountable for the weather, but the gondolas were not running, the highest viewpoint we could access was No. 2 and for most of the day Mount Fuji was not visible. Our tour guide was lovely and informative and provided lots of information about points of interest other than those listed on the itinerary. The tour company chose a shrine to visit instead of riding the gondolas which was enjoyable.
The lunch was average, the hot pot was nice but the tempura was stone cold when we arrived.
The stopping points felt rushed and most of the day was spent on the bus. We opted for the bus ride home seeing as we were a family of 5 and our rail passes had expired the previous day. Once passengers transferring to the bullet train had been escorted to the station, our bus waited (or wasted) a considerable amount of time waiting for another bus to join us before beginning the long trip home.
Considering we were the last drop off and had to commute back to our hotel after drop off at the designated hotel, all of the delays and waiting around to transfer and join with other tour groups made the day feel wasted. We definitely regret choosing this activity for our last day in Japan.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2018/04/17 |
Activity Date: | 2018/04/15 |
Reviewed by: Singapore traveller
I hope to join on the next trip to the 5th station and fruit picking tour.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Couples |
Posted on: | 2018/04/13 |
Activity Date: | 2018/04/10 |
Reviewed by: Will Quek
Overall it was a great day. Our guide, George was great but a single day trip is not enough for Mt Fuji due to the travelling time. We spent full 5 days (excluding 1 day for Mt Fuji and 2 travelling days) in Toyko and there is still much to do with the museums, parks and especially the culture.
If you really want to visit Mt Fuji, I would suggest spending the night to enjoy the magnificient Mt Fuji, onsen and mother nature.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Families with Young Children |
Posted on: | 2018/04/12 |
Activity Date: | 2018/04/10 |
Reviewed by: Izham
Yoshi was an excellent guide. He showed us around well and was a good source of information. We would like to thank him very much.
Dear Izham
I'm very glad to see your comments and five stars.
I'll be with you in anywhere Japan if you have a chance to come to Japan again.
I hope your business will be prosperous forever.
I'm dreaming if I could perform as a Jazz singer in your music program in Malaysia.
Good luck!
Yoshi
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Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
Attended as: | Families |
Posted on: | 2018/04/09 |
Activity Date: | 2018/04/07 |
Reviewed by: Karen
I realize the weather is out of the control of the tour oppotators, however, we can’t be the first tour that experienced bad weather. And it was clear they had no “Plan B” for when that happened and both Kakone and the cruise were cancelled. Likewise, I know I signed that there would be no refund, but what happened to the tickets for the above activities that we didn’t do?
I’m sure this would be a great experience on a sunny day.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
Attended as: | Families |
Posted on: | 2018/04/09 |
Activity Date: | 2018/04/06 |
Reviewed by: DiJoyce
Endo-San was waiting for us at the appointed time in our hotel, he is truly fluent and an excellent guide and we had a knowledgeable and fun day. The other thing that was memorable was our udon lunch in a small restaurant (inn?) which was both delicious and good value. We ended the wonderful day with 45 minutes in an onsen - my first in an open-air onsen, looking at Mt Fuji. Of course thanks to God who gave us perfect weather and thus a marvellous view of the mountain. I would recommend Endo-San to anyone traveller.
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Packages: | Mt.Fuji 5th Station and Lake Kawaguchi Tour < 10-Hour > |
Attended as: | Friends |
Posted on: | 2018/04/06 |
Activity Date: | 2018/04/03 |
Reviewed by: David
I had a perfect day to visit Mt. Fuji. We got to photograph it from different angles with excellent results. Lunch was OK, but the time spent in Hakone and the cruise were pretty much a waste of time. If you can find a half day (morning) trip to Fuji, I would recommend you take it.
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Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
Attended as: | Solo Travelers |
Posted on: | 2018/04/06 |
Activity Date: | 2018/03/26 |
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I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.