Our flight was delayed by 2 hours from Detroit and I was worried that I'd be unable to contact them. I sent an email hoping to reach someone. When we arrived at the airport I called and was answered right away (with my name, no less!) The pick up was timely and a smooth drive to our hotel. Great service!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2024/04/19 |
Was this comment helpful?
[Yes]
|
The shuttle from the airport to my Waikiki hotel was on time and comfortable. Everyone involved was friendly and efficient. The return trip was just as pleasant. The price was quite reasonable . Without a doubt, I would use them again on my next trip.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2024/04/30 |
Was this comment helpful?
[Yes]
|
The staff member who met us was constantly in contact with my via text, easy to locate and very nice.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2024/04/02 |
Was this comment helpful?
[Yes]
|
Great 1st impression in Hawaii! It was so welcoming!! Friendly, helped us get where we needed to go for rental car.
Aloha Brenda! Thank you for your review of Jenna! She is one of our newest staff members, and she brings up the sweetest vibes. We are glad she was able to assist you to where you needed to go, and we hope you had a wonderful stay on the island~ Mahalo Nui Loa!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2024/04/08 |
Was this comment helpful?
[Yes]
|
Both drivers were on time, courteous. Very easy access upon exiting airport. Very responsive phone access. Would use again. Thank you.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2024/02/25 |
Was this comment helpful?
[Yes]
|
Thank you for accommodating our very last minute request for a shuttle to the airport from our Waikiki hotel.
Shuttle arrived on time. Provided a relaxing trip to airport.
Driver was very nice and informative.
Would highly recommend this company.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2024/01/10 |
Was this comment helpful?
[Yes]
|
A little late for pickup. But overall hood, thanks.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/12/02 |
Was this comment helpful?
[Yes]
|
Lisona was waiting with Leis and a luggage cart at baggage claim. Super helpful and offered to take pictures of us. Great service!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/11/25 |
Was this comment helpful?
[Yes]
|
My sister and brother-in-law were delighted and surprised with their late greeting. So happy I had arranged for that with you. Our greeter was able to find us amidst the confusion of finding bags and a long travel day. Really appreciate that!
Aloha Cynthia! Thank you for the wonderful review! Your greeter, Leisha, was very happy to greet you all. We hope your visit to the island was an eventful one~
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2023/10/22 |
Was this comment helpful?
[Yes]
|
Very reliable and friendly service. Have used them many times and never disappointed. Highly recommended.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/09/16 |
Was this comment helpful?
[Yes]
|
This was really great, our plane was a little late but everything worked out perfectly and the flowers were fantastic. Thank you again this was wonderful!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/08/18 |
Was this comment helpful?
[Yes]
|
Easy to set up, we appreciate the ride. Mahalo!!!!
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2023/07/19 |
Was this comment helpful?
[Yes]
|
No frills smooth operation from on time pick up to timely drop off. Highly recommended
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2023/07/19 |
Was this comment helpful?
[Yes]
|
A Rep. met us at baggage claim ans told us where to go shuttle arrived in 10 min
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2023/07/02 |
Was this comment helpful?
[Yes]
|
Quick, prompt & helpful. Nice ride from airport to hotel.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2023/06/16 |
Was this comment helpful?
[Yes]
|
This company is really on the ball. They noticed errors I made in my flight information and contacted me immediately. I rated the company good because one of the passengers scheduled for the shuttle was in the wrong spot so we waited at least 20 minutes for her, then we drove around for ten minutes looking for her. I guess the missing passenger should be rating the company outstanding because we couldn’t leave the airport until we found her. No man left behind!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/05/24 |
Was this comment helpful?
[Yes]
|
I’ve used this service each time I come to Honolulu which was annually before the pandemic. They get me to my hotel without any fuss. It’s also reasonably priced.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2023/05/16 |
Was this comment helpful?
[Yes]
|
Is reasonably priced, showed up on time. This is my 2nd time using this shuttle service to and from the airport. I’ll be using them in the future as well. Mahalo!
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2023/05/11 |
Was this comment helpful?
[Yes]
|
Easy to deal with from UK internet booking to airport pickup. Telephone receptionist very helpful with directions at airport when you call to advise of your arrival. Driver very helpful at pickup. Comfortable, clean minivan.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/05/01 |
Was this comment helpful?
[Yes]
|
Great Service.....turned up on time when booked. Bus was clean.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2023/03/31 |
Was this comment helpful?
[Yes]
|
thank you for this service, it is much needed.
a good cost & very realible
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2023/03/20 |
Was this comment helpful?
[Yes]
|
Everything went smooth and the driver was very kind and friendly.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/03/10 |
Was this comment helpful?
[Yes]
|
Amiable driver with good knowledge of Honolulu and Waikiki. He could tell us about many attractions and restaurants.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2023/01/30 |
Was this comment helpful?
[Yes]
|
I was so nervous not having used a shuttle here before ,and half of the companies i called ,they either didn't get back to me ,or were to much for one way ,My driver was so nice and courteous and i had to call the office when i off plane here to figure out where i should be She was very patient with me ,It all worked out very well . Thanks Sue
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2023/01/27 |
Was this comment helpful?
[Yes]
|
I am so happy to have chosen Roberts Hawaii Shuttle service! Will definitely choose them when I go back!
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2022/09/29 |
Was this comment helpful?
[Yes]
|
Fly shuttle picked me up from HNL airport to my hotel & back. They were very organized, on time, helpful & friendly. Also the driver was so nice & gave me some advice for certain places to visit. I surely recommend it. the vans were clean & well taken care of.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2022/11/04 |
Was this comment helpful?
[Yes]
|
Service was good rep saw me at baggage, great! We waited for driver, little mix up with some other customers made for a bit of extra wait but our driver was awesome!!!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2022/11/24 |
Was this comment helpful?
[Yes]
|
My wife and I were totally blown away with the excellent service, accommodating and friendly staff. Leave the driving to Fly Shuttle! Aloha spirit! Highly recommended!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2022/11/12 |
Was this comment helpful?
[Yes]
|
Great communication, and a very beautiful lei presentation! Made us feel very welcome to Hawaii and a great first experience on our vacation. Definitely worth the money.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2022/10/17 |
Was this comment helpful?
[Yes]
|
I was picked up on time and driven directly to the Honolulu airport.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2022/10/02 |
Was this comment helpful?
[Yes]
|
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Monica! Thank you for reaching out to us about your greeter, Jenna! We are glad she was able to provide your lei to you at the carousel. She is awesome, and we truly hope this kick-started your vacation. It is with great hopes that you all had a wonderful time on the island! Mahalo Nui!